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Four Seasons Hotel Macau, Cotai Strip

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Traveller (826)
Room & Suite (289)
Dining (44)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (879)
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231 - 235 of 622 reviews
Reviewed 24 July 2016 via mobile

Four Seasons Macau is definitely one of the best hotels in Macau. From the time when you get to the ferry terminal, the service is impeccable. A nice "shuttle" that is actually a chauffeur driven Alphad that brings you to and from the ferry and...More

3  Thank BGSchmidt
Reviewed 19 July 2016 via mobile

Macau is expected to be full of families & couples for summer vacation, and that's why I pick Four Season to enjoy my solitude with the summer promotion package. Front desk reception, bell boys, managers all are very friendly, helpful and full of smiles. And...More

Thank Tsang0718
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 20 July 2016

Dear Tsang0718, Thank you very much for sharing your happy family experience at Four Seasons Hotel Macao. We are glad to know that you enjoyed our pampering all the way throughout your stay. We have shared your nice words with Raine and our teams, and...More

Reviewed 15 July 2016

Expansive room , superbly appointed , backed by highest level of 4S service. Lovely start to a short break.. Team of Willy Zhang ensured smooth check in . Michel at Concirge saw us through Evening shows, sight seeing made simple by taking affable Janco along....More

Thank harsh c
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 20 July 2016

Dear harsh c, Thank you very much for taking the time to review Four Seasons Hotel Macao and name a number of our employees for their jobs well done. Your nice words have been shared with them and they are all very motivated. We will...More

Reviewed 13 July 2016

This is a nice property, but nice isn't what most Four Season properties want to be called. Unfortunately, I can't quite call this location outstanding, especially in contrast to other properties around the world. Rooms are slightly dated and furnishings not quite luxurious as other...More

Thank Don G
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 14 July 2016

Dear Don G, Thank you very much for sharing your concerns. We felt sorry about failing to deliver a pleasant experience for you. We are now looking into all possibilities in improving guests' arrival and departure experiences. Therefore, it will be very helpful and appreciated...More

Reviewed 5 July 2016 via mobile

Everything here is so beautiful and luxurious, from the spacious rooms to the meticulously landscaped pools (of which there are five!). Beyond all that, is the way the staff of the Four Seasons make you feel welcome and attend to any needs or wants you...More

Thank Jack R
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 11 July 2016

Dear Jack R, Thank you very much for writing such a positive review for Four Seasons Hotel Macao. We are very glad to know that you had a wonderful experience at the hotel. Special thanks to your recognition for Willy's nice job done. We will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$193 - US$577 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Macau
#2 Spa Hotel in Macau
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$193 - US$577 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Macau
#2 Spa Hotel in Macau
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (826)
Room & Suite (289)
Dining (44)
Pool & Beach (36)
Business Centre & Event Rooms (5)
Questions & Answers
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Sean H
5 May 2018|
AnswerShow all 11 answers
Response from Joseph Wing Tso W | Reviewed this property |
Cotai will take you the ferry port in Macao very close to the hotel, and they have private 7 seaters luxury van shuttle service from there free of charge. Just waive to their staff and they will arrange a ride for you.
1
Vote
Adel A
20 November 2017|
AnswerShow all 10 answers
Response from eluu4262 | Reviewed this property |
No shuttle bus directly to this hotel; use the one for Venetian and walk over here (they're connected).
0
Votes
Adel A
20 November 2017|
AnswerShow all 3 answers
Response from purp_Slip | Reviewed this property |
I’m not sure because we took the ferry from HK, better check with them. Yes, they do have a casino. 😊
1
Vote
Room Tips
"All the rooms are spacious, quiet and comfortable. It's fun to splurge on a suite, but even the entry..."
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"Rooms with view of the tower are worth every penny."
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"all of them are perfect"
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"Get room that faces the faux Eiffel Tower"
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