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Four Seasons Hotel Macau, Cotai Strip

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#5 of 95 Hotels in Macau
Certificate of Excellence
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Four Seasons Hotel Macau, Cotai Strip
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628 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Hotel Macau, Cotai Strip
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Showing 445: English reviews
London
Reviewed 8 August 2013

My partner and I only stayed for 1 night but we had a truly memorable experience. From the in room check in, to the outstanding four seasons signature massage in the spa to the genuine smiles from the team this stay met and exceeded our expectations consistently. We stayed on the 'stay and play' package, which included breakfast, money towards...

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Helpful?
1Thank Wherearemyholidays
mumbai
Reviewed 6 August 2013

You are received at the Ferry Terminal by the lovely attendants who help you put your bag in their complimentary shuttle service.We were met at the reception by the front desk and food and beverage manager and guided to our suiites. The rooms looked absolutely perfect.We were with two kids and they had taken extra special care to make separate...

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1Thank ashlyMumbai
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear AshlyMumbai, Thank you very much for taking the time to post a review on TripAdvisor. As we read through your comment, we are glad that you basically enjoyed the entire experience, including the complimentary shuttle, the room and amenities, our F&B, as well as the service and assistance offered by our thoughtful staff in every area. Regarding the bedding,...

Reviewed 4 August 2013

Went there for a weekend getaway. The hotel is about 10-15 mins coach ride (complimentary service from the hotel)from the ferry terminal.Was waiting at the wrong spot for the coach but this kind driver noticed us and bought us to the right place with shade,minding us til we got on the coach. The hotel lobby is small but elegant and...

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Helpful?
Thank Sal_QF
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Sal_QF, Thank you very much for sharing your recent experience with us on TripAdvisor. We are happy to know that you had a wonderful weekend getaway in Macau as well as in the hotel. Your nice words about the shuttle experience, check-in efficiency, breakfast quality, etc, were shared with the teams. We were all motivated to continue keeping up...

Hong Kong, China
Reviewed 3 August 2013 via mobile

Best service I've ever experienced in Macau, hands down. From the moment you enter the hotel until you get to your room, you are tended to and acknowledged. I'm not into the whole follow me around thing but they are subtle and gentle about their approach. It's a rather small hotel which doesn't take away from its charm. We took...

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Thank Scottr1984
Hong Kong, China
Reviewed 2 August 2013

We stayed over the weekend in this Four Seasons Hotel in Macau and we were really pleased with our visit. By the time we were checking in, the front desk told us that our room was not ready and we were not pleased since our travel agent told us that we should be able to do an early check-in/late check...

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Thank JCinHK
Hangzhou, China
Reviewed 1 August 2013

1. service is incrediable, I left for breakfast buffet, when I came back, I see their careness more than just a clean room. I love to collect hotel shampoo and condition these stuff, even you can clearly see I put them into my make up bag, but the room cleaner still gave you one more set, and the fold your...

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Thank Mswenzhou
Hangzhou
Reviewed 30 July 2013

Beautiful hotel with world-class service. After I checked in, I asked the receptionist (Michelle) for some restaurant recommendations outside of the hotel. Sure enough, about an hour later when I returned from the pool I had an envelope under my door containing a handful of notes with a great assortment of dining options. Fred the pool man was nothing short...

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Helpful?
Thank shaolinchris
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Shaolinchris, Thank you very much for the great comment. We are very happy to hear that Four Seasons Hotel Macao is your favorite, and to know that our attentive staff had delivered an enjoyable experience to you. We all look forward to having you back very soon. Once you have set your plan, please feel free to write to...

Hong Kong, China
Reviewed 29 July 2013

my wife and i booked the four seasons for a special weekend away to watch the boxing. we were greeted at reception for an early check in with a bouquet of roses for my wife and also taken straight to our room by Ricardo (guest relations assistant manager) which had been upgraded to a Junior Suite. There is nothing Junior...

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Thank Jimbo1981
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Jimbo1981, Thank you very much for taking the time to write such a great comment. We are happy to know that you did enjoy the entire experience of your weekend getaway at Four Seasons Hotel Macao. Your nice words were shared with the teams, and we were all highly motivated. We will keep up the good work for every...

Reviewed 28 July 2013 via mobile

Situated next to the venetian and the shopping mall in the better part of the town best hotel in Macau.Rooms are excellent restaurants are very good and the resorts shops are adjoining the venetian shopping mall which has the best casino

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Thank kumarthimmiah
Reviewed 28 July 2013

The bed was extremely comfortable, we got a suite upgrade as it was my birthday. Hard to get a taxi but you can walk to Venetian. Very nice decor and would like to try some of the restaurants.. Got a very good birthday cake, chocolate usually not my favorite but this one was quite tasty!

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Thank Max W

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Region: China > Macau
Price Range: €208 - €1,387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#5 Luxury Hotel in Macau
#7 Business Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Macau, Cotai Strip staff and other travellers.
3 questions
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Questions? Get answers from Four Seasons Hotel Macau, Cotai Strip staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is undergoing a renovation program. Ask for a renovated room.”
Catlady88, 15 Apr 2017 | Read review
“Ask for the upper level floors facing the primary thoroghfare”
  • Day View From Room
  • Room
  • Night View From Room
  • Room
  • Desk
  • Room
  • Bath tub
  • Turndown Service
JDSoui, 17 Mar 2017 | Read review
“ask for a view of the strip”
stunt101, 23 Jan 2017 | Read review
“Higher floor”
  • dressing room
  • spa / hot tub
LaKola, 14 Jan 2017 | Read review
“The rooms facing The Parisian Macao Hotel are nice.”
904adelinec, 6 Jan 2017 | Read review
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