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PinkCoco Gili Air

Traveller (349)
Pool & Beach (27)
Room & Suite (18)

About

Location
Cleanliness
Service
Value
PinkCoco Gili Air offers 31 rooms in five different categories with unique chic design and complemented with all needed room facilities and friendly environment amenities. All the rooms have their own terrace with day beds and tastefully decorations.
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Property amenities
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Dry Cleaning
Laundry Service
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL CLASS
139Reviews
365Photos
15Q+A
11Room tips
Traveller rating
  • 133
  • 5
  • 1
  • 0
  • 0
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Popular mentions
+2
After the earthquake and the government ban on building on the Beach this is the place to be on Air. Absolutely wonderful grounds and staff, the staff are the best! We stayed for 8 nights and got so much friendly attention. Everbody carries that Balinese happy smile. The manager
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Response from JojoM341, Manager at PinkCoco Gili Air
Responded 5 days ago
Dear Pink Fan, Thanks so much for your kinda comments and happy to see that our efforts bring good results. We are a young team trying our best and this time all went perfect. Putu and Marni send a big thanks ! And welcome to the Pink Fan, wishing you best luck for next draw. Pls come back ! Pink Regards Jojo
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+5
It states that hotel is 3 starts but it felt much better. It was as good as 5 star hotels we stayed in Bali. Amazing time in this hotel! Pros: - Staff is extremely nice, kind and helpful. - Pool is very clean and spacious. - Rooms are very clean, smell good, and spacious.
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Response from JojoM341, Manager at PinkCoco Gili Air
Responded 1 week ago
Dear Pink Fan, Thanks so much for your kind review in TA and for your genuine and helpful comments. Definitely we like to improve and we always welcome constructive feedback. In regards to the breakfast , we don't have buffet style display as in the tropics - and no AC restaurant - there is always a great danger of contamination and there are flies always around which can bring serious problems to our guests, so we decided better not having buffet , but our instructions to all our staff- and sorry if they did not inform you- you can order as much as you want as we never charge for any extra food requested during breakfast. Very soon we will announce a new corporate chef - coming from a Danish one Michelin star- who surely will improve our menu and bring our restaurants to the next level. In regards to the staff with no English communication skills , we apologize as he should not be the person taking your order as they are hotel school students from Lombok doing a few weeks training courses with us , but you are right , it was our mistake as they should not be in direct contact with guests. I apologize. We take note of the staff to be around the pool and we have already implemented it . Sorry for that. We normally change towels every two days but we do have towel baskets in the bathrooms where guests can drop the towels and staff will be happy to change at any time as we do twice the cleaning of the room , morning and evening turn - down service . In regards to the Spa , we apologize again and normally opens from 10 to 8 pm but this month two of our pregnant colleagues asked for maternity leave ahead of time , and we are in the process of hiring new staff to be able to service our guests longer time . We take note of the timing of the spa session and we will make sure the effective massage time must be one hour . Last, while Gili T is known as the party island, it has been somehow agreed with the local community to develope the island with a more relaxed environment and maybe that's why you won't see much of night activities , unless you go to the sunrise beach area - 15 minutes by bike. In our hotel we still prefer to keep a quiet atmosphere at night while during sunset we do have a bit of more atmosphere , and from time to time we have DJ and live band, but mainly during the high season . We do have a sister hotel in Gili T and maybe next time you could spend a few days in Gili T with a more party mood and later come to Gili Air for a more relaxed stay. Thanks for listing the positive points during your stay and we appreciate mentioning them. Happy to see you are a new Pink Fan now and we wish you all the best for our next draw. Really , thanks so much for your feedback and we hope to see you again soon. Safe travels and Pink Regards Jojo
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Amazing rooms ,spa,restaurant and service Will definitely be back with the children next time I think best hotel in island. The staff knew you by name and couldn’t do enough for you. Sunset on the hotel beach is amazing Blair. Australia
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Response from JojoM341, Manager at PinkCoco Gili Air
Responded 1 week ago
Dear Pink Fan, Thanks so much on behalf of every member of my team for this excellent review in TA. We enjoyed having you and your lovely family around and we hope to welcome you again soon. We count you as a new Pink Fan and wish you best luck for next draw. Safe travels and Pink Regards Jojo
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Stayed at Pinkcoco 3 nights in January 2019. I enjoyed the hotel a lot. The location and view is spectacular, probably one of the best beach views on Gili Air. Clean, white sand and turquoise water. The personnel was very kind and helpful, especially those working in the
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Response from JojoM341, Manager at PinkCoco Gili Air
Responded 2 weeks ago
Dear Pink Fan Thanks so much for staying with us and posting an excellent comment in TA. Happy you realize our efforts to help the environment in any way we can, that's why we have eradicated all plastic bottles , we don't serve beef and we organize regular cleaning around the island. If everyone does a bit we all can achieve a lot. And welcome to the family as a new Pink Fan and we sit you good luck for the next draw. Please come back ! Pink Regards JJ
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+2
Ich habe selten so einen außergewöhnlichen Service und so eine Liebe zum Detail erlebt. Vorweg muss ich sagen, unser ursprünglicher Trip war im Dezember geplant. Leider wurde ich krank. Ich war damals im 7ten Monat schwanger und wollte nicht krank in den Urlaub starten. Ich
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Response from JojoM341, Manager at PinkCoco Gili Air
Responded 2 weeks ago
Dear Pink Fan A very big thanks from everyone for this lovely review. We are so glad you feel better and hopefully we will see you here more often. We always like to try our best to assist and build unique memories for all our Pink Guests to bring home . Congrats for being a new Pink Fan and we wish you best luck for our next draw. Thanks so much and we wait again for you. Vielen Dank und Pink Regards :) Jojo
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1234
Yes, there are loads of booths selling fast boat tickets all over the island
1 vote
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Lombok airport
0 votes
They are only now assessing damage and repairs so try and contact hotel via their email
-1 votes
It won’t let me respond to your inbox so I hope you don’t mind me responding to this message. Glad you found my Review helpful! There are sunbeds on the beach, I can’t remember how many but there was approximately 10-15. There are umberellas on them too. Food wise we ate at pink coco once which was nice, ruby’s Cafe, and the chill out bar for a barbecue. The food was good at all restaraunts, especially the yellow or green curry at ruby’s, but the atmosphere wasn’t amazing as it was inland behind a road. Everywhere is generally low key and casual, the standard of food at Gili Air wasn’t as good as it was on bali, but we still found it nice. We didn’t eat at any warungs here as we had eaten at so many in bali. We mostly had drinks at the hotel because there was such a nice ambiance there, and we didn’t want to miss the sunset. To the right of the hotel though there are more bars if you fancy venturing out. The sea receeds all around in places but the north is best for swimming as it’s deeper. :) Lauren
1 vote
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123
"Go for poolside."
"Pick the pool rooms, a bit larger and have a little patio. All room types are great from what I could tell."
"Villa rooms are the best"
"GAlthough all rooms look great, we really loved our spacious villa G2 :)"
"The bungalows are a great private experience while still being close to the pool."
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123
PRICE RANGE
US$73 - US$180 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokGili IslandsGili Air
NUMBER OF ROOMS
31
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