The staff Luce d'Alma were amazing, happy to converse, joke, laugh & also make sure that everything was as desired. After haggling a horse ride with the luggage in tow I pulled up short with not enough small change for our grumpy little jockey. He was expecting I leave him with 8k change, not much of an issue if he wasn't such a pocket boxer also. Anyway the staff from the outset sorted the problem & from then on the standard never slipped. The pool was divine, straight out of the room & slipped into the cooling waters. Bikes to get around, a lovely breakfast each day & a great base for each day's adventures
This hotel is right in the middle of the island, so you can walk or ride to either side of the island in 10 minutes or so. The service is really good and we were made to feel really welcome. The ladies running the kitchen at breakfast time were lovely and really good with my children. The rooms are huge and gorgeous and you can borrow a book or DVD from reception if you want to chill out. Stepping out of your room into a pool is pretty amazing too. Lovely pool. The hotel was very quiet when we were there which is good for families. Each room has a tap outside so you can wash your feet or shoes before you go into your room which was really handy given how dusty Gili is.
Hello guys! I’ll make the review in a few languages so that you can really understand how nice is this hotel :) Cet hôtel est vraiment super. Le personnel est extrêmement accueillant, notre chambre (toutes pareilles dans l’hôtel) est très grande avec toutes les commodités. Mais le point principal : la piscine de 80 mètres , elle est immense et bien entretenue. C’est un gros avantage ! Il y a également un service de location de vélos gratuit. Par ailleurs nous avons été accueillis à la réception avec un plat de fruits qui nous a été amené dans notre chambre. La chambre était remplie de pétales de fleurs! Nous avons été plus que satisfaits et vous conseillons fortement de le choisir car il n’est pas cher et en vaut vraiment la peine. PS: cela fait 2 semaines que l’on voyage en Indonésie et celui-ci est le premier hôtel qui nous a vraiment plu. Questo albergo è veramente pazzesco. Il personale è estremamente accogliente, la nostra camera (tutte uguali nell’albergo) è enorme con tutte le comodità che si possono aspettare. La cosa più bella però è la piscina : 80 metri di piscina, immensa e tenuta perfettamente. È un grosso vantaggio! C’è anche un servizio per noleggiare biciclette che è gratis. Tra l’altro, siamo stati accolti con un piatto di frutta che ci hanno portato in camera. La camera era decorata con tantissimi petali di fiori ! Siamo stati più che soddisfatti e vi consigliamo di sceglierlo perché non è caro e ne vale la pena. PS: stiamo viaggiando da 2 settimane in Indonesia e questo qui è il primo albergo che ci è davvero piaciuto. This hotel is really crazy. The people working here were extremely welcoming, our room (all the same rooms in the hotel) was huge and with all the wanted commodities. The most beautiful thing was the swimming pool: 80 meters, huge, and perfectly maintained! That’s a big advantage. There is also a free bike rental service. Moreover, we have been welcomed with a fruit plate that they have brought in the room. The room was decorated with flowers everywhere ! We are more than satisfied and we advise you to chose this hotel because it’s really not expensive for what it is: it is definitely worth it. PS: we are traveling since 2 weeks in Indonesia and this is the first hotel that we really loved. …
Stayed here for 3 nights and loved it. The rooms are huge and the pool is absolutely beautiful. The staff go out of their way to help you too and are an asset to the resort. Also give you free bikes to get around the island. The resort is quite a way away from the main strip but we preferred this as it was peaceful (the strip is very busy with clubs and drinking etc) and only a 10 minute cycle to the strip if we wanted to go there anyway. Would definitely stay again!
Very nice staff and beautiful cottages with a private terrace to the pool which is beautiful. Villa has a private pool but is not really better than a cottage. The gym is also good enough and they provide bikes to come around the island. The breakfast is average and the WiFi connection is not good