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AC Baqueira Ski Resort, Autograph Collection

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#10 of 10 Hotels in Baqueira
Certificate of Excellence
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AC Baqueira Ski Resort, Autograph Collection
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118 Reviews from our TripAdvisor Community

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Showing 21: English reviews
New York City, New York
Reviewed 2 April 2016

This hotel could be pleasant . Location is close to the skilift and the design of the rooms is fine BUT the service is the worst I have ever ever seen in an hotel . The employees at the reception desk are rude and agressive . The housekeeping people are intrusive despite a " do not disturb " sign ....

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Helpful?
1Thank philcaperso
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Philcaperso, Thank you for taking the time to share your opinion in regards to your recent stay at the AC Baqueira Ski Resort, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not having reached...

Guatemala City, Guatemala
Reviewed 21 March 2016

The location is perfect, walking from you hotel at the foot of the ski slopes is priceless. Sober atmosphere, very comfortable rooms with very good beds to rest after a long day of exercise. Quiet launch and a well located terrace. The breakfast is very complete and excellent quality. Very good care of its employees and especially easily for handling...

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Helpful?
Thank Claudiabaktu
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Claudiabaktu, We want, first of all, to thank you for choosing us while your stay in Baqueira as well as your comments at TripAdvisor. We really appreciate your positive comments about your experience in our Property. Our main aim is to improve our service in daily basis making your stay a unique experience at the Valley. Hope we can...

London, United Kingdom
Reviewed 9 March 2016 via mobile

Lots of positives during our stay: friendly staff, great location, nice rooms, good spa (a bit small if too many people). We liked the breakfast, the convenience of the ski room and the proximity of the ski lifts. On the other hand, the view is not great, especially if you are on the lower floors. The restaurant is average and...

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Helpful?
Thank phguyot
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear phguyot, Thank you for the time taken sharing your comment with us and also for choosing us while your stay in Baqueira. We are happy to know that your stay in us was satisfactory and we achieved your expectations. We will share your comments with all our staff, which has the daily commitment about improving our service in daily...

London, United Kingdom
Reviewed 1 March 2016

We were excited about staying at this hotel but ended up underwhelmed and disappointed – it was certainly not a 5 star luxury hotel by any stretch of imagination, a 4 star at best. Service was extremely poor and far from a "can do" attitude one would expect in a hotel charging €360 + taxes a night for a standard...

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Helpful?
Thank Massiuno123
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Massiano123, First and foremost I would like to thank you for your time reviewing us on TripAdvisor and also for choosing us while your stay in Baqueira. I want to apologize sincerely about your impression / experience about our Property during your stay with us. Our staff have the commitment about improving our daily basis service given to our...

Reviewed 6 February 2016 via mobile

Restaurant was understaffed on a Saturday. There was no maître. Took ages for the staff to replenish drinks, take away plates, bring the check etc. 50% of the plates were ok, the others regular. Waitress had a bad cold and was sniffing 10 times while taking our order. Not her fault, but she shouldn't have been working. All we could...

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Helpful?
Thank Bastian M
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Bastian M, First of all I would like you to thank you for choosing us while your stay in Baqueira and also for share your experiences with us. We want to apologize for all the inconveniences caused during your stay at our Property. Our main daily aim is to achieve our guest expectations and trying to make your time...

Iowa City, Iowa
Reviewed 31 January 2016

I cannot say enough good things about this hotel. The staff is extremely friendly and helpful. The room: We booked a single room, but we were upgraded to a two-story suite. It was very clean and updated. I will note that there is no bathroom privacy. This was not an issue for us, but there is no separation between the...

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Helpful?
1Thank Laura H
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Laura H, First of all I qould like to thank you for your wonderful review of your stay with us. I would like to thank you for your time and for choose our Property during your time in Baqueira. We hope you also enjoyed your ski time during your stay. Again, we want to thank you for your comments,...

Vilnius, Lithuania
Reviewed 15 January 2016

It great hotel to stay. Staff is friendly, rooms are good and food is good, too. Small thing that it is very hot in the rooms. In spa area they have sauna, turkish sauna and jaquzzi with small swiming pool.

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Helpful?
Thank MariusVNO
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear MariusVNO, First of all I would like to thank you for choosing us while your stay in Baqueira. We are glad to know that you had a pleasant stay while your stay with us, Our main aim is to achieve our guests expectations. We hope we achieved them. We want to apologize for any inconvenience that may caused you...

Washington DC, District of Columbia
Reviewed 11 September 2015

We stayed here in February 2015 for a 5 day ski weekend and were very happy with everythinig: comfy room, very good breakfast, great access to the gondola/lifts, convenient parking, good service. The hotel has a certain number of "family rooms" and we were lucky to have one of these - it worked out just fine for our family of...

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Helpful?
1Thank mkehler
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear mkehler, First of all I would like to thank you for choosing us while your stay with us in Baqueira. We are glad to know that you enjoyed your time with us. Our staff have the commitment about achieve every day our guests expectations and improve in our daily basis. Don't hesitate to contact us if you come back...

Naples, Florida
Reviewed 15 March 2015

This hotel delivers like any mid-level hotel with some attempts at premium level services: turndown SVCS with Godiva chocolate/bottled water and tomorrow's weather forecast, a personalized welcome letter, whirlpool bath in room, cigar bar and spa services. The hotel, however, does not rise to the "Autograph Edition" stature of this Marriott brand. This list is an example only of the...

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Helpful?
Thank Serviceprof
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Serviceprof, Thank you very much for having chosen us while your stay in Baqueira and also for reviewing us at TripAdvisor. We regret to know your feelings after your stay. Our staff has the daily commitment about achieving our standards. For sure its a difficult task, and we work very hard in this part every season for the next...

Morocco
Reviewed 22 February 2015

The bedroom was so pretty, clean and warm. The shower has a beautiful view, as well as the jacuzzi. The location is perfect cause' everything is near (restaurants, sky spot), you can go walking. highly recommended!

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Helpful?
Thank Paulina V
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Paulina V, First of all I would like to thank y ou for choosing us while your stay in Baqueira and also for reviewing us on TripAdvisor. We are glad to know that we achieved your expectations in most of the items you mention. We will share your comments with the entire team. Again, thank you very much. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
GreenLeadersBronze level
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about AC Baqueira Ski Resort, Autograph Collection

Address: Avda. Perimetral, s/n | Urb. Val de Ruda - Nucleo 1500, 25598 Baqueira, Spain (Formerly AC Hotel Baqueira by Marriott)
Region: Spain > Catalonia > Province of Lleida > Val d'Aran > Baqueira
Price Range: €195 - €556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Baqueira Ski Resort, Autograph Collection 5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#1 Green Hotel in Baqueira
#7 Spa Hotel in Baqueira
#8 Luxury Hotel in Baqueira
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Questions & Answers

Here's what travellers have asked, with answers from AC Baqueira Ski Resort, Autograph Collection staff and other travellers.
1 question
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Questions? Get answers from AC Baqueira Ski Resort, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
 of 5 bubbles philcaperso, 2 Apr 2016 | Read review
“Make sure you have big windows that open, or you will not be able to sleep.”
 of 5 bubbles jgordon24d, 10 Jan 2015 | Read review
“Go for an upgrade to one of the better rooms, much better design”
 of 5 bubbles HarleyL588, 5 Jan 2015 | Read review
“Stayed at 5th floor. No specific recommendations. Probably lower floors are noisier. Decent mountain view at my floor.”
 of 5 bubbles msv19650916, 9 Mar 2014 | Read review
“Stay elsewhere in Baqueira - this should be great but its not. If you do stay - do anything to NOT have a duplex room where the sound proofing is non existent.”
 of 5 bubbles DepDawg, 18 Feb 2012 | Read review
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