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Senses Riviera Maya by Artisan - All Inclusive - Adults Only

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Traveller (707)
Room & Suite (267)
Pool & Beach (107)
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Overview
  • Excellent63%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“boutique hotel”(14 reviews)
“rooftop bar”(12 reviews)
“rooms are huge”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (401)
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Traveller rating
178
58
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13
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178
58
32
15
13
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All reviewsboutique hotelrooftop barrooms are hugegreat boutiqueall inclusive optionwalk in closetsmall hotelroom serviceblackout shadesespresso machinerainfall showerplaya del carmenthe hotel sitsprivate balconyinfinity poolroom massagesstunning room
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1 - 5 of 296 reviews
Reviewed 1 week ago via mobile

My wife and I stayed at his resorted over Christmas to have a break from corporate life. The food selection was limited and tasteless; none of the staff spoke English; there were not enough sun loungers to satisfy member volume; and room service was under...More

2  Thank Daniel M
Response from ARTISAN H, General Manager at Senses Riviera Maya by Artisan - All Inclusive - Adults OnlyResponded 1 week ago

Dear Daniel, I regret that your stay was not to your liking. We are a small boutique hotel where privacy and calm atmosphere are our main goal. In no way do we want to pretend to compete or compare our hotel to a giant resort....More

Reviewed 3 weeks ago

We were at Senses Riviera Maya for two week from the middle to the end of May 2018. We were here last May and vowed to return and knew what to expect - a tranquil property with enormous, well appointed rooms all with beautiful ocean...More

5  Thank Donna L
Response from ARTISAN H, General Manager at Senses Riviera Maya by Artisan - All Inclusive - Adults OnlyResponded 3 weeks ago

Dear Donna, Thank you for taking some of your time to share your opinion about your recent experience at Senses Riviera Maya by Artisan. We deeply appreciate your detailed review. We certainly looking forward to your upcoming visit. Best Regards, Veronika Kecskés

Reviewed 3 weeks ago

We are in the morning of day two of our 4-night Senses (if we last that long). We’ve given it a 3 out of 4 stars based on our worldwide travels and the only reason it received 3 stars is because the rooms are HUGE,...More

4  Thank firestarterchic
Response from ARTISAN H, General Manager at Senses Riviera Maya by Artisan - All Inclusive - Adults OnlyResponded 3 weeks ago

Dear Firestarterchic, Thank you for taking some of your time to share your comments regarding your recent stay. Comments like yours motivate us to keep on making an effort to improve every day and we have taken your comments into consideration. I am glad to...More

Reviewed 3 weeks ago via mobile

One thing I can say about this place is it is good if you really want to relax and be away from all the crowds. Me and my wife stayed here for a week and Loved it.the food was very good and the staff was...More

Thank Nathan H
Response from ARTISAN H, General Manager at Senses Riviera Maya by Artisan - All Inclusive - Adults OnlyResponded 3 weeks ago

Dear Nathan, Thank you for taking some of your time to share your opinion about your recent experience at Senses Riviera Maya by Artisan. We appreciate your detailed review. We certainly hope to have the opportunity of having you among our distinguished guests in the...More

Reviewed 4 weeks ago via mobile

This is a diamond in the rough. If you are looking for a peace of mind and relaxation this is the place to go. I give 5 stars. This was my daughters birthday and I can say we had an awesome time. Andrea a bartender...More

2  Thank lovedu
Response from ARTISAN H, Director General at Senses Riviera Maya by Artisan - All Inclusive - Adults OnlyResponded 4 weeks ago

Dear Myra, Thank you for taking some of your time to share your opinion about your recent experience at Senses Riviera Maya by Artisan. We deeply appreciate your detailed review. We certainly hope to have the opportunity of having you among our distinguished guests in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$180 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$180 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (707)
Room & Suite (267)
Pool & Beach (107)
Dining (53)
Amenities (24)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Elizabeth A
21 June 2018|
AnswerShow all 2 answers
Response from BONNIE M | Reviewed this property |
As I recall you had to add that.. drinks included.. but definitely check with the management as my husband made the arrangements.
0
Votes
Jon-N-Marie
5 June 2018|
AnswerShow all 5 answers
Response from Captain_Grigoris | Reviewed this property |
Rooftop divided in two parts, one of them clothes optional with two jacuzzis, cabanas and sun beds, served also by the rooftop bar. Large swimming pool but not c/o.
1
Vote
Google Translation
Room Tips
"All rooms are good."
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"all the rooms are huge"
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"Avoid rooms 309-310 as they are below the restaurant and you will be woken up at 4:00am."
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"All rooms face the ocean. If you want a little more privacy while lounging on your balcony, I would suggest..."
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