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12/06/2017 13/06/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    12/06/2017 13/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (8040)
          Pool & Beach (1540)
          Room & Suite (1317)
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          Overview
          • Excellent83%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “surf and turf” (523 reviews)
          “ocean front” (489 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf course
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Grand Velas Riviera Maya
          2,989 reviews
          #4 of 214 hotels in Playa del Carmen
           
          Secrets Maroma Beach Riviera Cancun
          11,569 reviews
          #2 of 5 hotels in Playa Maroma
           
          Valentin Imperial Maya
          11,584 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Paradisus Playa del Carmen La Perla
          8,152 reviews
          #22 of 214 hotels in Playa del Carmen
           
          Rooms
          12 Jun13 Jun
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (5,721)
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          1,971 - 1,975 of 5,721 reviews

          Reviewed 2 July 2014

          Just returned from a several night stay at the Iberostar Grand in Riviera Maya in Cancun and the service was incredible! Staff was so friendly in all areas including reception, concierge, 24/7 butler service, and Star Friends. In particular, a big thanks to Daniel in...More

          Review collected in partnership with Iberostar.com
          6  Thank THESPARTACUS
          Response from Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of all the hotel staff, and particularly the manager, we would like to thank you for choosing IBEROSTAR Grand Paraiso and for sharing your experience. We are happy to hear that you have had an amazing 20th year wedding anniversary trip....More

          Reviewed 1 July 2014

          Good: Beach. 24-hour lobby bar. Décor. Breakfast room service. Buffets' food quality & variety. Toni's Surf 'n Turf restaurant food. Pools. Water aerobics. Fitness equipment. Room quality & cleanliness. Room service staff friendliness & timeliness. Not-so-good: Very hot in fitness room. Design of swim-up bar...More

          Review collected in partnership with Iberostar.com
          2  Thank Ken F
          Response from Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso

          Dear guest, First of all we would like to thank you for your visit and for taking the time to write about your experience. We are glad to read that you enjoyed our beautiful beach and rooms, our 24hours lobby bar, the variety and quality...More

          Reviewed 1 July 2014

          We had a fantastic time on our honeymoon at the Grand Hotel Paraiso! Every aspect of the vacation was wonderful. First, we went through Iberoservice to shuttle us from the airport to the hotel and were very happy with their service. Although I read some...More

          6  Thank Angela S
          Response from Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of all the hotel staff, and particularly the manager, we would like to thank you for choosing IBEROSTAR Grand Paraiso and for taking the time to share your experience. We feel honored to hear that you had a Grand time and...More

          Reviewed 30 June 2014

          I booked a vacation at Iberostar Maya next door in 2011 and toured Iberostar Grand while I was there and loved it so much we decided to get married there in August 2012. We had over 80 guests stay at Iberostar Lindo, Maya and Grand...More

          2  Thank Kelly W
          Response from Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for taking the time to share your experience. We really appreciate your loyalty towards IBEROSTAR. We are happy for the opportunity you gave us by visiting us. Moreover, we are glad to know that you had a relaxing and great trip...More

          Reviewed 30 June 2014

          My wife and I honeymooned here in mid June 2014. The resort itself is beautiful and the beach is breathtaking! The rooms are very clean and modern. We stayed in a beachfront room and loved it! The entire staff is very friendly and eager to...More

          Review collected in partnership with Iberostar.com
          3  Thank Miguel Alejandr... P
          Response from Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you very much for your valuable feedback on TripAdvisor and for choosing IBEROSTAR Grand Paraiso for your honeymoon. We feel privileged to have had the opportunity to serve you. It is our pleasure to hear that you enjoyed your stay and the...More

          Grand Velas Riviera Maya
          2,989 reviews
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          Valentin Imperial Maya
          11,584 reviews
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          Paradisus Playa del Carmen La Perla
          8,152 reviews
          #22 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Hot Tub
          • Bar/Lounge
          • Spa
          • Golf course
          • Tennis Court
          Details
          • Price range
          • US$416 - US$796 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Playa Paraiso
          • #1 Top resorts Hotel in Playa Paraiso
          • #1 Luxury Hotel in Playa Paraiso
          • #1 On the Beach Hotel in Playa Paraiso
          • #1 Family Hotel in Playa Paraiso
          • #1 Green Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 310
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Visit Us Inc., Hotels.com, Expedia, Travelocity, TravelUp, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Playa Paraiso ,
          • Playa Paraiso Iberostar ,
          • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (8040)
          Pool & Beach (1540)
          Room & Suite (1317)
          Dining (991)
          Hotel & Grounds (4449)
          Bathroom (144)
          Family and Play Areas (31)
          Business Centre & Event Rooms (23)
          Nearby
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          Iberostar Paraiso Lindo
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          Iberostar Paraiso Beach
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          joeyJT
          What type of surface is on the tennis courts?
          25 May 2017|
          What is your answer?
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          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          Answer Show all 2 answers
          Response from mjz3 | Reviewed this property |
          you can get anything anytime from room service
          0
          Votes
          NikkiHP
          Hi, Nichole. What would you like to know about this accommodation? Hello Curious about Spa, pricing and treatments. Also any suggestions about leaving resort to visit Cozumel? Safety? thanks, we're first timers.....
          22 May 2017|
          Answer Show all 2 answers
          Response from TravelingTricia1 | Reviewed this property |
          Hello. The Spa is very good. The prices are similar to metropolitan areas in the US. I feel it is safe to leave the resort, and would be safe to take the ferry to Cozumel. Depending on how long you are there, I don't... More
          0
          Votes
          Room Tips
          "The oceanfront rooms are worth it."
          Read review
          "First floor rooms seem to have a mildew like smell"
          Read review
          "When dining at the Mexican restaurant ask for a Mayan coffee!"
          Read review
          "Standard room-lovely garden view. Ocean view room-exactly the same, but had an ocean view.Spend little time..."
          Read review
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