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8/10/2017 9/10/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    8/10/2017 9/10/2017
     60 people are viewing this hotel
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    US$651
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    Traveller (8203)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “surf and turf” (506 reviews)
    “ocean front” (494 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,920)
    There are newer reviews for Iberostar Grand Hotel Paraiso
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    11 - 15 of 4,587 reviews

    Reviewed 3 weeks ago

    This is one of the few resorts i have repeated, and thats saying a lot from someone who like to discover always new hotels and places. Last time i stayed at this resort was 5 years ago. I was very glad to see that the...More

    3  Thank Rodrigo R
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 weeks ago

    Dear guest, First of all we would like to thank you for your kind loyalty and for sharing your experience about your stay at IBEROSTAR Grand Paraiso. It is great to know that you enjoyed our beautiful facilities, varied gastronomy and that our staff contributed...More

    Reviewed 3 weeks ago

    In June we were back at the Grand for our 7th visit, for a week. It is just getting better all the time, if that is even possible. The suites are beautiful, very clean and comfortable. The property is so beautiful. A Venetian palace at...More

    3  Thank miacs
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 3 weeks ago

    Dear guest, First of all we would like to thank you for your loyalty towards IBEROSTAR Grand Paraiso , as always it was an honor receiving you. We would like to express our gratitude for the kind comments you shared on TripAdvisor so others can...More

    Reviewed 4 weeks ago via mobile

    My husband and I returned to the Grand after a 7 year absence and we immediately were glad we did. We stayed at the Excellence the last time and the Grand was truly better. Many tourist we met with during our stay agreed. The biggest...More

    6  Thank TravelingTeacherPHD
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 3 weeks ago

    Dear guest, We appreciate the time you have invested on sharing your experience about your recent stay at IBEROSTAR Grand Hotel Paraiso. It was such an honor to receive you once again after many years, we truly appreciate your kind loyalty. We thank you as...More

    Reviewed 4 weeks ago

    This was our first trip to Mexico and we went 1st class. ARRIVAL: We were greeted with a refreshing beverage and towel to cool down. GROUNDS: The hotel is spectacular. The grounds are absolutely amazing. Very well kept with lush greenery and flowers. Workers were...More

    4  Thank H9206GLcindym
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 3 weeks ago

    Dear guest, We would like to thank you for the kind words you have shared on TripAdvisor about your recent stay at IBEROSTAR Grand Hotel Paraiso. Thank you for mentioning the effort our gardeners do in order to make every area look the best. We...More

    Reviewed 4 weeks ago

    My family and I recently took our first trip to Mexico from July 29th to August 5th, 2017, and decided to stay at the Iberostar Grand Paraíso, after a pleasant experience at another Iberostar resort in Cuba. On just our first day at the Grand,...More

    1  Thank Grob008
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 3 weeks ago

    Dear guest, First and foremost, we would like to thank you for sharing your experience at IBEROSTAR Grand Hotel Paraiso, with the TripAdvisor community. We are pleased to know you enjoyed all our beautiful facilities and that we met your expectations. Our aim is to...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$391 - US$885 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, VISIT US, INC. , Travelocity, Booking.com, TravelUp, Orbitz, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (8203)
    Pool & Beach (1586)
    Room & Suite (1336)
    Dining (999)
    Hotel & Grounds (4538)
    Bathroom (145)
    Family and Play Areas (30)
    Business Centre & Event Rooms (24)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    FMW64
    26 September 2017|
    Answer
    Response from Jessica Z |
    I always email a week before trip and always get 5/7 reservations for dinner made and get the last 2 when we get there, never had a problem if you email ahead. Rooms are not small by any means! I wouldn't say updating is... More
    1
    Vote
    ModdyinVermont
    26 September 2017|
    Answer
    Response from Jessica Z |
    yes
    0
    Votes
    wolf2368
    24 September 2017|
    AnswerShow all 5 answers
    Response from DIANA V | Reviewed this property |
    It's the rainy season now
    0
    Votes
    Room Tips
    "Quiet pool view was very nice."
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    "in the main building"
    Read review
    "Third floor ocean view suites are beautiful."
    Read review
    "All rooms are the same kind, all that changes is the view and location..."
    Read review
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