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25/06/2017 26/06/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    25/06/2017 26/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (8029)
          Pool & Beach (1535)
          Room & Suite (1317)
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          Overview
          • Excellent83%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “surf and turf” (523 reviews)
          “ocean front” (489 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf course
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Rooms
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          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 2 days ago

          I booked this hotel based on the amazing reviews, It was our first experience at an All Inclusive and we were not disappointed. The service is truly just amazing, everyone is so friendly, we felt treated above and beyond what was expected, no complaints at...More

          Helpful?2  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, We want to thank you for taking the time to share your experience at Trip Advisor, all our guests´ comments and feedback are always important as this may help us to achieve our main goal which is your complete satisfaction. We are sorry...More

          Reviewed 3 days ago

          We went on a week's vacation and had a fabulous time. We have stayed at all of the Iberostars in the Riviera Maya (and one in Jamaica) and every one of them is as wonderful as the next. The Grand was adults only, although in...More

          Helpful?6  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for your loyalty to our IBEROSTAR brand. It has been a pleasure to welcome you to another of our destinations. On this occasion IBEROSTAR Grand Hotel Paraiso has had the opportunity to serve you and we are glad that you enjoyed...More

          Reviewed 4 days ago

          We were a family of four - parents plus two young adult children. This was our first time at an all-inclusive so we were somewhat apprehensive. Have traveled in past to Cabo (Hilton), Jamaica (Ritz Carlton), Cost Rica (Four Seasons) to name a few. The...More

          Helpful?2  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Dear Guest, We would like to thank you for taking the time to write about your recent experience at Iberostar Grand Paraiso on Tripadvisor. Your evaluation is really important to us as you have had the opportunity to compare our property and services,...More

          Reviewed 4 days ago

          Last year was our 11th stay at the Grand and the changes that have been implemented by management are discouraging. Also, you get a different story depending on who you speak with, Priscilla, Sarah or Mayvany, on why repeat guests have had perks revoked. Mind...More

          Helpful?4  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, First of all thank you for staying with us one more time and taking the time afterwards to write a comment about our hotel and your stay. We are happy to see that there are elements of IBEROSTAR Grand Paraiso that you quite...More

          Reviewed 5 days ago via mobile

          Nice all inclusive with fair service, food, and drinks for the price but it is not in the same league as the Ritz Carlton, Fairmont, St. Regis, Mandarin, Rosewood, Four Seasons, etc. luxury all inclusive as are hard to find and I was hopeful this...More

          Helpful?9  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for your feedback and for taking the time to post your comments. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip as pools and beach...More

          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
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          8,124 reviews
          #23 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Hot Tub
          • Bar/Lounge
          • Spa
          • Golf course
          • Tennis Court
          Details
          • Price range
          • US$400 - US$794 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Playa Paraiso
          • #1 Family Hotel in Playa Paraiso
          • #1 Romantic Hotel in Playa Paraiso
          • #1 Top resorts Hotel in Playa Paraiso
          • #1 Luxury Hotel in Playa Paraiso
          • #1 On the Beach Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 310
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Visit Us Inc., Orbitz, Travelocity, Hotels.com, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Playa Paraiso ,
          • Playa Paraiso Iberostar ,
          • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (8029)
          Pool & Beach (1535)
          Room & Suite (1317)
          Dining (990)
          Hotel & Grounds (4444)
          Bathroom (144)
          Family and Play Areas (31)
          Business Centre & Event Rooms (23)
          Nearby
          Iberostar Paraiso Maya
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          Iberostar Paraiso Lindo
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          Iberostar Paraiso Beach
          4,906 reviews
          .43 km away
           
          Nearby Restaurants
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          Havana Moon
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          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
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          Rancho Bonanza
          673 reviews
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          Questions & AnswersAsk a question
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          Answer
          Response from EnDorphine155 |
          can someone tell me about the room service. Menu? I have been to the Grand in Jamaica about 7 times. Every morning at 545 the would bring me up expresso, coffee, and warm milk. Can I get that kind of service here. So... More
          0
          Votes
          NikkiHP
          Hi, Nichole. What would you like to know about this accommodation? Hello Curious about Spa, pricing and treatments. Also any suggestions about leaving resort to visit Cozumel? Safety? thanks, we're first timers.....
          22 May 2017|
          Answer Show all 2 answers
          Response from TravelingTricia1 | Reviewed this property |
          Hello. The Spa is very good. The prices are similar to metropolitan areas in the US. I feel it is safe to leave the resort, and would be safe to take the ferry to Cozumel. Depending on how long you are there, I don't... More
          0
          Votes
          EnDorphine155
          Is there a way to walk from the Oceanfront Rooms to the main building with out going outside?
          21 May 2017|
          Answer Show all 4 answers
          Response from Vira and Mark G | Reviewed this property |
          There are covered walkways throughout. No indoor access from building to building.
          0
          Votes
          Room Tips
          "Standard room-lovely garden view. Ocean view room-exactly the same, but had an ocean view.Spend little time..."
          Read review
          "If you want to be closed to the ocean, ask for building 74 or 70, rooms are the same except the presidential..."
          Read review
          "Book oceanfront; it's worth it!"
          Read review
          "Beach view was amazing. 2nd or 3rd floor but not 1st."
          Read review
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