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28/8/2017 29/8/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    28/8/2017 29/8/2017
    Traveller (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “surf and turf” (538 reviews)
    “ocean front” (491 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Iberostar Grand Hotel Paraiso
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    Rooms
    28 Aug29 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,877)
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    1 - 5 of 4,559 reviews

    Reviewed 4 days ago

    We had a wonderful week long trip for our 10th Anniversary! The staff was amazing, our butlers Gonzolo and Fernando were so kind and attentive and made us feel very special! Mirna at the quiet pool was a great waitress and kept us hydrated all...More

    Review collected in partnership with Iberostar
    1  Thank ChristinC
    Reviewed 5 days ago

    The Good As a family and couple, we have visited the Iberostar resort near Playa multiple times in past years. Our vacations have been enjoyable, with a few rare exceptions. On this occasion in mid April, we were booked at the ocean front suites. The...More

    6  Thank Lee S
    Reviewed 6 days ago

    A little background: My wife and I love to travel and have always had the goal of visiting every Caribbean island. After 7 years of island hopping in our 20's as an unmarried couple, we had conquered at least half of the islands. Due to...More

    9  Thank Greg F
    Reviewed 6 days ago

    Coeliac and other food restrictions-friendly. The Iberostar Grand Hotel Paraiso in the Riviera Maya is the definition of excellence, as my husband said “A real 5-star hotel”. The place is gorgeous, the pool is 20 meters away from the beach, while you’re in the pool...More

    Review collected in partnership with Iberostar
    4  Thank dianavalt
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded yesterday

    Dear guest, We would like to thank you for such kind comments about you last stay at IBEROSTAR Grand Hotel Paraiso. We work very hard in order to meet each one of our guests needs. We are extremely pleased to know you enjoyed every single...More

    Reviewed 1 week ago

    My husband, two sons and I had a really memorable and amazing vacation at the Iberostar Grand Hotel Paraiso. The hotel staff staff could not do enough for us. Beautiful, spacious and well maintained rooms for our sons and us, excellent food with such a...More

    3  Thank jrobertson8
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded yesterday

    Dear guest, We appreciate the time you have invested writing a review, and on behalf of IBEROSTAR Grand Paraiso we would like to express our gratitude for the kind words you have submitted about our Hotel and service. It is always motivating for the staff...More

    Secrets Maroma Beach Riviera Cancun
    11,972 reviews
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    Iberostar Paraiso Lindo
    6,027 reviews
    #4 of 11 hotels in Playa Paraiso
     
    El Dorado Maroma, by Karisma
    3,741 reviews
    #3 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    Details
    • Price range
    • US$409 - US$848 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, VISIT US, INC. , Orbitz, Agoda, TravelUp, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
    Dining (999)
    Hotel & Grounds (4532)
    Bathroom (145)
    Family and Play Areas (30)
    Business Centre & Event Rooms (24)
    Nearby
    Valentin Imperial Maya
    11,852 reviews
    2.02 km away
     
    Iberostar Paraiso Lindo
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    .39 km away
     
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    11,972 reviews
    2.18 km away
     
    El Dorado Maroma, by Karisma
    3,741 reviews
    4.04 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    j y
    22 July 2017|
    AnswerShow all 4 answers
    Response from srlbjl | Reviewed this property |
    No is the correct answer. None of the resorts down there heat there pools in winter - it would be cost prohibitive. We went in February and the ocean was actually much warmer than the pools, plus they do have an indoor... More
    0
    Votes
    FFFins
    20 July 2017|
    AnswerShow all 6 answers
    Response from Dave E | Reviewed this property |
    No, there were about 75% "seniors. And the other couples that were there were mostly newly weds. Everyone was very calm and respectful of each other in and out of the pools. I do not golf, so I don't know how the rentals... More
    0
    Votes
    Meril T
    19 July 2017|
    AnswerShow all 4 answers
    Response from lynngm2017 | Reviewed this property |
    We always take $2 bills... easier to carry and never tip just a dollar.
    0
    Votes
    Room Tips
    "All rooms are similar in layout. Presidential suite..amazing! Villas are great for those looking for more..."
    Read review
    "Request 2nd or 3rd floor for good ocean view."
    Read review
    "Ocean front superior view offer some of the best and closest beach views possible."
    Read review
    "Ocean Front rooms provide a fantastic view"
    Read review
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