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4/2/2018 5/2/2018
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    4/2/2018 5/2/2018
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    Traveller (8412)
    Pool & Beach (1634)
    Room & Suite (1377)
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “tranquility pool” (364 reviews)
    “surf and turf” (555 reviews)
    “ocean front” (502 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,090)
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    1 - 5 of 4,713 reviews

    Reviewed 2 days ago via mobile

    What an amazing place! What an amazing experience! Unparalleled food and service. One of the best trips ever. All the amenities, all the restaurants, everyone from their staff was just perfect. It is one of the only all-inclusive hotels that actually serve you good stuff!...More

    2  Thank Thiago F
    Reviewed 3 days ago via mobile

    Just returned from a wonderful vacation at the Grand. The facilities are beautiful. The Christmas decorations were gorgeous. Food was phenomenal. Ordering from the menu, lobster tails were always available and cooked perfectly. The best part of the stay is the people. First class folks...More

    1  Thank Kevin S
    Reviewed 3 days ago via mobile

    Exceptional hotel..do Mexico every year...this has been the best...food service night time shows above and beyond..only a few complaints..water in main pool cold and salty..dont mind the salt...carribean was warmer..music playing all day was generated by computer with the same drum beat...drove a music lover...More

    1  Thank George R
    Reviewed 3 days ago

    My wife and I enjoy travelling to the Caribbean regularly for all inclusive vacations, and rely on Trip Advisor heavely. We have stayed at a "Grand Collection" Iberostar resort last year (Jamaica Rose Hall), and found it to be a wonderful resort, and to that...More

    Thank Randy S
    Reviewed 3 days ago

    Just finished a three weeks stay in this best Iberostar hotel of Mexico. High quality in virtually everything: staff, food, housekeeping, total stay. For people who love to work out; the Iberostar hotels just opened a state of the art gym, professional personal trainers, bootcamp-classes,...More

    Review collected in partnership with Iberostar
    2  Thank pewellin
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$394 - US$802 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TravelUp, Hotels.com, Orbitz, Travelocity, Evoline ltd, getaroom.com and TripOnline SA so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (8412)
    Pool & Beach (1634)
    Room & Suite (1377)
    Dining (1027)
    Hotel & Grounds (4680)
    Bathroom (145)
    Family and Play Areas (31)
    Business Centre & Event Rooms (24)
    Nearby
    Nearby HotelsSee all 11 hotels in Playa Paraiso
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JennaH_10
    13 January 2018|
    AnswerShow all 5 answers
    Response from Allan050651 | Reviewed this property |
    Plenty to choose from. Ask them to cook something specific for you if not. Send an email in advance of arriving stating your dietary requirements.
    1
    Vote
    Wendylockett
    12 January 2018|
    AnswerShow all 2 answers
    Response from Ravsim | Reviewed this property |
    My family was staying at Lindo while we stayed in Grand. If you are doing an upgrade make sure get the ocean view suite at the Grand. It is so worth it. There is a big difference in service from Lindo to Grand. The... More
    1
    Vote
    Room Tips
    "Email them with your request 10-14 days before you travel"
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    "The ocean-front buildings are more expensive but worth the extra money if you like the beach and ocean views..."
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    "Villas are lovely"
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    "Everyone loves a beach front room, however, we prefer a room overlooking the quiet pool."
    Read review
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