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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,757 Reviews from our TripAdvisor Community

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Showing 8,495: English reviews
Caergwrle
Reviewed 1 February 2013

Just returned from El Dorado all inclusive. Paid for standard junior suite which is fine , the bed is bigger than kingsize and the room facilities including jaccuzi bath are good. I don't think you need to book or upgrade as you spend little time in room . The highlight was the great a la carte restaurants - the two...

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5Thank Valueformoney
St Marys, WV
Reviewed 31 January 2013

I have been to Eldorado resorts, casitas and royale several times. On our first trip there we stayed in an infinity pool casita suite. The butler, concierge, and everyone from beerman to activity director was friendly and they made our first stay a pleasure. So much so we bought a 140 week plan with the intentions of bringing our ever...

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4Thank WVLindaP
Dallas, TX
Reviewed 31 January 2013

We are here right now for our anniversary (today) and my birthday (tomorrow). The resort is beautiful, clean and has more pools than I have ever seen! Anyone that complains they can't find a spot at the pool has to be crazy. Having traveled to Mexcio many, many times I have stayed at a lot of resorts. Moon Palace, Fiesta...

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Thank Vicki94
Chicago, Illinois
Reviewed 31 January 2013

The hotel is superior to any hotel the care of the person who work the facility are the best. The people who. Work in this hotel all of them are happy. The food are the best a lot of different food to pick. The bed are nice. The manger know you by name

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5Thank samuel v
Little Rock, Arkansas
Reviewed 31 January 2013

Three couples visited in January 2013 for fun and relaxation. It depends on what you want out of a vacation as to whether you will like this resort. We all loved it! Pros: a very friendly staff, clean rooms, gorgeous grounds, gourmet restaurants for a great dining experience rather than huge buffets, lots of shade. I would have rated it...

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1Thank Deborah W
Penryn, United Kingdom
Reviewed 30 January 2013

This was our third trip to EDR, the first in 2005, the second in 2007 & then January 2013. Oh how the place has grown and I believe it has got too big for us personally. We never had a bad meal the whole of the time we were there - the food is, as ever, superb but it was...

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7Thank pastymuncher
ontario
Reviewed 30 January 2013

I am giving the El Dorado Royale resort 4 1/2 stars....the food, drinks, room, swim up, grounds, all get 5 stars. The only issues this resort has are some restaurants (Kampai, D'Italia) can be hard to get into if you go at the wrong times. The Royale does not let you make reservations but the Castisas guests can make reservations...

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2Thank cthw
Liverpool, United Kingdom
Reviewed 30 January 2013

We came to the El Dorado Royale, on the 2nd jan 2013 for our honeymoon, we had an amazing room with view and most days our cleaner would make little things out of the towels which was nice, the resort itself was really big with loads of choice of resturants. Reception didnt advise us that we had to pay for...

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1Thank Nicola M
Houston, Texas
Reviewed 29 January 2013

I booked my fiancé & I's honeymoon after deciding to splurge at El Dorado vs. a cheaper cruise and especially after reading so many great reviews on TripAdvisor and other places. I think my expectations were really high, which lead to some initial disappointments. I booked our trip through Expedia. I then saw something on the El Dorado website about...

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13Thank Anne W
Montana
Reviewed 29 January 2013

This was the second time my wife and I have been to this resort within the last year, the last time being for a wedding. While the resort itself has the outward appearance of a 5 star resort, I must say that the service is lackluster and disappointing. On many occasions the bartenders or general service attendants that we encounter...

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4Thank Lenny J

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €284 - €762 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor rooms are easier to access and make the most of their back patio”
 of 5 bubbles matthewtH1046MI, 21 Jan 2017 | Read review
“Bring plenty of money!! You will need it to get a good service.”
 of 5 bubbles triciadervan, 20 Jan 2017 | Read review
“We stayed in a Sapphrie presidential, the Casitas are amazing if you spend the extra $$”
 of 5 bubbles SBYBoss302, 18 Jan 2017 | Read review
“Swim Up - Presidential Benefits -- Gotta Join!”
 of 5 bubbles 453missye, 18 Jan 2017 | Read review
“quieter rooms are away from central area”
 of 5 bubbles 288randyn, 17 Jan 2017 | Read review
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