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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,589 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Showing 8,338: English reviews
Canterbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 November 2012

We have just returned from the El Dorado Royale Mexico, and we can not praise this Holiday resort enough. A big thank you to Alfonso, Jorge, Carlos, Mark to name just a few, infact the whole team seem to just want to express their gratitude for choosing their resort, they fall over themselves to make every minute special. The food... More 

Helpful?
3 Thank C E
Church Road, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2012

This adults only resort is the perfect place to unwind, de-stress and be pampered. This facility is "Excellente!" in all areas. The rooms are spotless, spacious and tastefully decorated. Prior to our arrival the concierge took our order for the mini bar which was stocked upon arrival and restocked daily with our choice of beverages. Our butler(yes, butler!..actually a day... More 

Helpful?
4 Thank Rhonda P
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 November 2012

This is our 3rd Visit, We are still here but had to say what a welcome back. Efrain, Samuel, Carlos and Edith as soon as they saw us welcomed us with open arms, we have not seen them for nearly 2 years, they even remembered our names. Monica also deserves a mention it was great to see her again. Jesus... More 

Helpful?
4 Thank N4ked
Prince George, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 November 2012

We arrived at the Cancun airport after a superior flight with Transat. We were standby guests as my daughter is an affiliated flight attendant with this airline. We booked this resort with RCI at the very last minute using my iPad and an RCI representative that was most helpful. I have stayed at the El Dorado Seaside Suites and knew... More 

Helpful?
5 Thank Joanne M
Hacienda Heights, California
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 November 2012

We have been looking forward to this trip since we booked it back in June through an offer from exchange company. From the description and pictures on the offer sheet, I thought we will be arriving in a 5 star luxury hotel. Instead, we arrived to at best 3 star room. Seriously, 5 Stars? NO WAY!!! I have read so... More 

Helpful?
4 Thank Jack L
Newcastle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 November 2012

Unbelievable experience and perfect holiday!!! We stayed 22nd October 2012 for 10 nights and it was the best 10 night All inclusive we've ever done. I honestly dont know where to start there are so many positives. We were treated to the anniversary package and it was awesome (upgraded to lobster for the candlelit dinner on beach and it was... More 

Helpful?
13 Thank 23Rach23
Kansas City, Kansas
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 November 2012

Let start by i have been to several countries and several different resort chains. I can't express enough how good the food and service was at the resort. The rooms were very nice. We had a swim up room. We were at the far end of the resort but we still had a server who would walk around to our... More 

Helpful?
5 Thank EJKC
Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 November 2012

This is the second time we visited this resort within the year and Everything was absolutely perfect. We had no problems checking in as it was quick and easy, bags were on a cart ready to go by the time we were done checking in. The revovations everyone was talking about were pretty close to done but were never a... More 

Helpful?
6 Thank dave p
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 November 2012 via mobile

My wife and I stayed at the Casitas 3100 complex for our honeymoon.. What a great time!! At first site the grounds are amazing and perfectly maintained.. There is always someone cleaning or manicuring the resort!! The food was good, however portion sizes at most restaurants are small, so make sure to order every course or double up on appetizers..... More 

Helpful?
2 Thank nyvacationer123
Oregon
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 November 2012

Beautiful (and quite large) all-inclusive. If you're looking for an all-inclusive that pretty much gives you everything you might envision an all-inclusive to be, then this is a great choice. The only thing someone might want different is a place more intimate and smaller, but for a large property, this is a great value.

Helpful?
Thank MaxOregon

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €310 - €859 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
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Wilmington, Delaware

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Questions? Get answers from El Dorado Royale, a Spa Resort by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask ahead through an email or even a call to the property. But don't complain once there, its only a room.”
 of 5 bubbles WOWFACTORVACA, 2 Dec 2016 | Read review
“2nd floor ocean views were amazing!”
 of 5 bubbles JollyJulie68, 1 Dec 2016 | Read review
“Snorkelling is best on the south end of the resort by the rocks.”
  • Loved the swim out room
  • Room decoration after our candle light dinner on the beach.
  • Keep your room tidy and tip the cleaning staff.
 of 5 bubbles obob, 27 Nov 2016 | Read review
“We had a garden view and it was lovely!”
 of 5 bubbles mandyschnell01, 26 Nov 2016 | Read review
“Block 54 was good. Right by beach and quiet.”
 of 5 bubbles harrisondd, 21 Nov 2016 | Read review
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