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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,768 Reviews from our TripAdvisor Community

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Showing 8,505: English reviews
Coral Springs, Florida
Reviewed 3 April 2013

Let me first point out that we travel regularly and have been to numerous all-inclusive places. We are not first timers and maybe what comes with that is a higher expectation level We have been to playa del carmen and cancun 3 times now and this place rates as the worst. The food is often overcooked, which makes sense considering...

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7Thank Freqtravelers100910
Houston, Texas
Reviewed 2 April 2013

Stayed here over Easter weekend and arrived at the resort around 1.30pm where upon arrival we were told our room was still been cleaned and that we should come back at 3pm. After lunch at Jo Jo's we returned back to the reception where we were told that we had been upgraded however the room was still been cleaned and...

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Thank SimonW127
Indianapolis, Indiana
Reviewed 2 April 2013

We booked our vacation with Nanda through Beach Bum Vacations. I can't say enough how about how much she helped us in booking this vacation and how awesome she is! We originally booked a garden view room and Nanda was able to upgrade our rooms to ocean front- and I'm SO glad that she did. The resort is huge and...

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Thank akvanwagner
Leeds, United Kingdom
Reviewed 2 April 2013

We had a fantastic experience at the El Dorado. We were given a free upgrade to a swim up room in block 4 which made the week all the more special as we had gone on holiday for my husband's birthday. Cleanliness,food, staff, restaurants all excellent. You don't even have to wear an all inclusive wristband which is something I...

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2Thank LynnT580
Leigh-on Sea, United Kingdom
Reviewed 2 April 2013

Great hotel for a relaxing break .Good food ,branded drinks,staff could not have been better, all happy to serve,grounds well kept.Could not have asked for more.Restuarants were all waiter service.Best of them was the Kampai asian and the two Italian.Isla was good for breakfast,and cocatel buffet breakfast.No problems with getting a table,sometimes thirty minutes but went to the bar and...

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Thank georgewalker3
Standish, United Kingdom
Reviewed 1 April 2013

We booked with Thomson and Lomas to this resort for our wedding, taking 16 family members and friends with us to the El Dorado Royale, whilst another couple stayed at their sister hotel. Perhaps our first clue that things weren't going to go smoothly, was when the off site wedding co-ordinator Alejandro began emailing us legal documents to fill in...

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7Thank catw704
Toronto, Canada
Reviewed 1 April 2013

We checked in on the last week of March and had no problems with either the transfer or the check in. The check in time is at 3pm and we had arrived earlier. The front desk did arrange our room one and a half hours early. That was greatly appreciated. The food was excellent. I would rate the Italian as...

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2Thank Jim m
Reading, United Kingdom
Reviewed 1 April 2013

This was our second stay at the El Dorado Royale hotel, we went in February 2012 for a week (which wasn't long enough) so returned for two weeks this year. The hotel and grounds are stunning, everything is very well looked after and in immaculate condition. From the minute that you arrive in the very grand hotel lobby you are...

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3Thank Sunshine_201304
Vixcaribbeandream
Reviewed 1 April 2013

Stayed from 23.3.13-30.3.13. The hotel is fantastic. Great food, drinks etc. our room was 4421, beautiful room and in a great location. Only downfall, it would have been good to get bottled water on the beach. The beach bar was understaffed at sunset we counted most days 48 people waiting to be served with only one member of staff working....

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1Thank vixcaribbeandream
FL
Reviewed 31 March 2013

Arrived in Cancun and met our private transfer (Lomas). Ride to the resort was about ½ hour and they played a DVD of the resort during our ride. If you want beer they had a cooler and I believe 2 beers were $5 US. Arrived at EDR and were greeted by a doorman who tagged our luggage and we were...

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2Thank gulffloater

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €281 - €772 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds are soo comfortable”
 of 5 bubbles kathymurphy58, 23 Jan 2017 | Read review
“Realize that there is no elevator access to the upper floors.”
 of 5 bubbles frannie5775, 22 Jan 2017 | Read review
“Nothing is a bargain but that is not unexpected”
 of 5 bubbles 302denniss, 22 Jan 2017 | Read review
“Get a room with the swim up option, It is awesome!”
 of 5 bubbles megquarles, 22 Jan 2017 | Read review
“Bottom floor rooms are easier to access and make the most of their back patio”
 of 5 bubbles matthewtH1046MI, 21 Jan 2017 | Read review
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