We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El Dorado Royale

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Dorado Royale
El Dorado Royale
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,903 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El Dorado Royale
See the most recent reviews
Showing 8,637: English reviews
Reviewed 25 June 2013

A week ago I returned home from the most amazing experience of my life. My wife and I chose to have our honeymoon at the Casitas and we chose right! From the moment our shuttle pulled up at the lobby we were treated like royalty. Stepping into our room we were blown away, high ceilings, fresh flowers and towel art...

 Report
Helpful?
Thank shawnclaysmith
London, United Kingdom
Reviewed 25 June 2013

We spent 11 nights here and generally speaking it was very good indeed. The staff were in the main very polite, knowledgeable and friendly, the grounds were perfection and the rooms all very clean. The Restaurants ranged from good to very good, but cannot be described as Gourmet throughout. Our major issue was the number of very loud and rude...

 Report
Helpful?
3Thank Steven M
Park City, Utah, United States
Reviewed 24 June 2013

Worried the first few days about being the only 3 single girls in the entire resort, but it wasn't an issue. Staff and environment kept us plenty entertained! We were treated so well, and didn't come across any of the issues in the bad reviews. So don't let them stop you from this resort. We felt like royalty from start...

 Report
Helpful?
1Thank Rebecca N
Leek, United Kingdom
Reviewed 24 June 2013

10 out of 10! That is what we told friends when they asked how we rated our experience at El Dorado! We stayed for 11 nights May 2013 and it was the best beach holiday we have had. Our friends have booked for a week arriving this Thursday (Paul and Shelley Harrison) for Paul's 50th birthday on our recommendations! The...

 Report
Helpful?
Thank 585AliHob
Barrie, Canada
Reviewed 24 June 2013

yes we have just returned from our ninth visit to El Dorado Royale!And still it is not enought ! We will be returning in the future for sure.We have so many friends amoung the staff and they love to see us each time,just as much as we love to see them.Some have been working there since 2001 when we first...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Lynn C
Manchester, United Kingdom
Reviewed 24 June 2013

Having just had two terrible holidays in Egypt & Dominican Republic, I actually read at least 250 pages of reviews on trip advisor ( admittedly - after booking el dorado royale ) The majority of the reviews were fantastic. Some bad ones had me worried. I have just got back 24th June from the BEST 2 weeks at the BEST...

 Report
Helpful?
3Thank Mark S
Bristol, United Kingdom
Reviewed 24 June 2013

Excellent, could not fault it. Would go again. All the staff were so friendly and the food was good, plenty of choice of restaurants. Entertainment every night. The beaches were lovely and clean. There were lots of weddings taking place while we were there and would fully recommend the resort for this kind of holiday/celebration.

 Report
Helpful?
Thank Mary336
Dallas, TX
Reviewed 24 June 2013

Just returned from a 5 day vacation at the El Dorado. We were there to celebrate the wedding of my nephew. Overall, I was very happy with the resort, but did feel that the marketing for this resort as a "gourmet" all-inclusive resort was a little mis-leading. I'll get to that in a minute....first the positives: Accomodations - The grounds...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Mike M
Reviewed 23 June 2013

This was the best 18th anniversary ... From the time we arrival was exceptional from the front desk , house keeping, room service , cooks, waiters, bellman and the concierge was wonderful. Thank you for making our 18th anniversary the best. The spa was AWESOME !!!

 Report
Helpful?
1Thank Junbug21
London, United Kingdom
Reviewed 23 June 2013

spent the last two weeks at The El Dorado,first class resort.Food very good,facilities very good and cant speak highly enough of the staff. All the restaurants were good but the Italian was our favourite,excellent cuisine. Only down side are the very loud Americans,but they can be avoided! Forgo the pool and soak up the sun on the cooler beach. Would...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank tonydee13

10,252 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9848)
Viewed
Dining (878)
Viewed
Room/Suite (1325)
Viewed
Pool/Beach Area (1764)
Viewed
View from Room (447)
Viewed
Hotel & Grounds (2028)
Viewed
Bathroom (127)
Viewed
Business Centre/Function Rooms (53)
Viewed
Family/Play Areas (16)
Viewed
1:18
Videos (7)
Viewed
Other (3203)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (55)
Viewed
Beach (10)
Viewed
Beachfront Pool (11)
Viewed
Jacuzzi Junior Suite (35)
Viewed
Main Pool (15)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Swim-Up Oceanfront Jacuzzi Junior Suite (40)
Viewed
Swim-Up Suite (63)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Dining (9)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.1 km away
El Dorado Casitas Royale, by Karisma
9.2 km away
El Dorado Spa Resorts By Karisma
4.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,521 reviews
Show Prices
Show Prices
Show Prices
2.8 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,144 reviews
6.9 km away
Secrets Maroma Beach Riviera Cancun
22.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#13 of 211 in Playa del Carmen
14,954 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale

Address: Km 45 Carretera | Municipio de Solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €275 - €1,136 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Orbitz, HotelsforEveryone, Hotels.com and Jetsetter so you can book your El Dorado Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale staff and other travellers.
1,357 questions
Ask a question
Wilmington, Delaware

See all questions (1357)

Questions? Get answers from El Dorado Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium swim up room at the Royale quieter and more private than Casita swim up”
 of 5 bubbles CorkytheCat, 23 Feb 2017 | Read review
“Second floor and above allows your deck door to be open.”
 of 5 bubbles SBasham07, 21 Feb 2017 | Read review
“We had swim up suites in the member only section and they were amazing.”
 of 5 bubbles suzy10f, 20 Feb 2017 | Read review
“High floors are best, Casitas offer ocean views”
 of 5 bubbles 584clarissas, 19 Feb 2017 | Read review
“Ocean View, rooms in 300-600 are excellent”
 of 5 bubbles brendamP1442IR, 18 Feb 2017 | Read review
5 of 5