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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,160 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 8,886: English reviews
Whitstable, United Kingdom
Reviewed 23 September 2013

we have just returned from two weeks holiday at this amazing hotel ..despite having rainy weather for a lot of the break we had a fab time ..the staff are so friendly & can't do enough for you ..a few names to mention would be Daniela ,David & Daisy ..always smiling ! The food is amazing and the standard of...

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2Thank sarah503922
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear guest and friend, Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again. It's particularly pleasing to hear our team be referred to as the best customer serivce and we will ensure your feedback is passed on to them. Your kind words motivate all...

Kent United Kingdom
Reviewed 23 September 2013

We stayed at the El Dorado between 30/08/13 and 10/09/13. Having stayed at the Sensatori a few years ago we were so exited to stay here and we were not disappointed!. We have stayed in many 5* resorts and this beats them all, the food is outstanding and the care and attention that goes into your needs is priceless. I...

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6Thank Leonna_9
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear friends from UK We very much appreciate your review which points out some interesting matters especialy our Mexican Restaurant. we wokr very hard constantly in knowing our guest opinion regarding the food. Your comments will definetly help us to improve the complete gourmet all inclusive experience, you can be certain that all your comments will be taken into consideration....

Kitchener, Canada
Reviewed 22 September 2013

We have traveled to many different resorts over the last number of years in search for a place that is able to accomodate severe dietary issues and without doubt , the EDR is the perfect resort. The Executive Chef has studied , completed and is now teaching the fine Chefs of the EDR to assist its visitors with tremendous dining...

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1Thank KML-Travel
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear friends from Canada Thank you for sharing your feedback on Tripadvisor. We are glad to learn how much you have enjoyed your stay at El Dorado Royale, a Spa Resort by Karisma and that our facilities and service were up to your expectations, we are glad to learn that even though our hotel is not certified we were able...

Okavango Delta, Botswana
Reviewed 22 September 2013

I'll keep this short. We just got back from a wedding with 56 other people in the party and could not have had a better time. The staff were all awesome, the food was wonderful, and the property was immaculate. We had a swim-up room right across from the Health bar and across from the beach. Some reviews I've read...

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1Thank ChalkLegs
Wichita, Kansas, United States
Reviewed 22 September 2013

We just returned from our trip and there were 14 of us that went. We had such a great time. Our room was beautiful and the food was amazing. We has the most wonderful time with the staff. The K-Team members Luiz and Cesar were so awesome and entertained us the entire time with volleyball, bike tours, nightly entertainment, 5K...

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1Thank Jennymaier
Glasgow, United Kingdom
Reviewed 21 September 2013

Stayed here for two weeks in September,this was our second trip to the eldorado. Once again we were not disappointed. Stayed in block seven newly renovated room which was great. All the staff were fantastic from check in to the bellboys, restaurant staff the bar staff (they always remembered what we drank!) to housekeeping and the ground staff. Weather was...

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3Thank Summer1990
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear friends from United Kingdom, Thank you so much for taking the time to write such a touching review of your recent experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. I am sure your comments will be a very nice motivation for...

Lancing, United Kingdom
Reviewed 20 September 2013

Firstly, I'm not one to write reviews (this is my first!) but as I'm sitting by the pool in the Mexican sunshine I just had to say to anybody thinking of coming here - do it!! The staff are lovely, the food is fantastic, the hotel grounds are immaculate and the rooms are comfortable and spotlessly clean. Even last week's...

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6Thank Anne0110
Austin, Texas
Reviewed 20 September 2013

My husband and I went with other couples and had a great time. GROUNDS: The property is HUGE, but it's spread out (not tall and fat). You can walk the length of the hotel along the coastline, and if you have trouble getting around, they'll pick you up on carts, "it's no problem". They have a couple of larger pools,...

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4Thank CLewisNAustin
Newcastle
Reviewed 20 September 2013

The El Dorado Royale wont disappoint as it is truly a stunning hotel with the best staff that I have ever come across in terms of service standards and cleanliness, they really cant do enough for you to make your stay as wonderful and special as possible. The restaurants are fantastic especially the Cassita's D'Italia and Kampai and of course...

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1Thank twogees2013
Mendon, Ohio
Reviewed 19 September 2013

I attended the cooking class that Luiz and Eddy were giving. It was very good and entertaining. Luiz is excellent at what he does. He includes the crowd and encourages them to have fun without being pushy. The class that they conducted was very simple and very doable in your own kitchen. While we were there he also encouraged us...

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1Thank Ryan L
KarismaHotelsResorts, Gerente at El Dorado Royale, by Karisma, responded to this review

Dear Ryan and Kris , We have had a great pleasure reading your detailed review specially about the cooking class that Luiz and Eddy provided. That shows us that our staff runs the extra mile to satisfy our customers. Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. Your...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €263 - €828 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near hotel boundary are very quiet.”
 of 5 bubbles popeyeNqy, 29 Mar 2017 | Read review
“Casitas are the best. area 2600-3000. There are probably 12 Casitas per pool. Plenty of room, quiet and very relaxing.”
 of 5 bubbles jbhenac87, 27 Mar 2017 | Read review
“The quite rooms away from the center was great. Our block was 52 room 5225”
 of 5 bubbles K9371LFdaves, 27 Mar 2017 | Read review
“Was wonderful room could be brighter but room was lovely ”
 of 5 bubbles susanaE7805BP, 27 Mar 2017 | Read review
“We stayed in a swim up room this time, but with as little time as we spend in our room the lower priced rooms are probably a better value.”
 of 5 bubbles danielkB2185PO, 25 Mar 2017 | Read review
5 of 5