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El Dorado Royale, by Karisma

Bookit.comUS$676*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,472 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 9,184: English reviews
Rhyl
Reviewed 9 February 2014

This was our second trip to Mexico, and thought our hotel last year(Azul Fives) could not be bettered, we were wrong. The resort is immaculate, and the rooms spacious and kept very clean. The choice of food is impressive, the choice for breakfast was great enough variety of food to cover all tastes, but the Omelette and Egg Benedict were...

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1Thank Colin B
Reviewed 9 February 2014

Drinks and food were great, most of the staff were friendly and fun. Grounds are pretty, spa massage was good. Our issues were with the rooms. We traveled as three couples for a week and all purchased royale swim up suites in June 2013 and requested they be next to each other. Our travel agent was at the same resort...

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1Thank Andrea S
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for your recent review, we are happy to hear your overall experience was an enjoyable one . we are gald that our staff were on hand to assist you and enhance your stay wherever possible. We do apologize that we were unable to honor your room request to be next to one another , unfortunately such requests can...

Reviewed 8 February 2014 via mobile

My husband and I stayed at Dorado Royal in Playa for our 1 year anniversary. We went on Sunday, got to the beautiful resort, the hotel was suppose to send someone to pick up my husbands lost luggage at the airport. They told us at 3:00 it should be there by 4:00, to go eat at JoJos while we wait....

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1Thank Cheri0617
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for sharing your experiences, we are truly very sorry your husband lost his luggage at the airport and please accept our apologies for the areas in service that fell below expectations . we are thrilled that you took advantage of our New Family hotel , Generations Riviera Maya. It is definitely a unique and stunning hotel for all...

Liverpool, United Kingdom
Reviewed 7 February 2014

booked with thomson, upgraded to premium class on the airline. enjoyed the extra leg room and quieter than economy. but had a walk through and economy very comfortable and would probably go in there next time. once we arrived checked im promptly and taken straight in a buggy to our room. block 1 was was very quiet away from the...

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1Thank blueforever4
Brampton, Canada
Reviewed 6 February 2014

We have been here twice and we are going for our 3rd time this spring. If you want total elegance, outstanding service, exceptional food, and lots of peace and tranquility, this is the resort for you! You will be treated like royalty by every single staff person you encounter. Yet, they respect your privacy and they are not the least...

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2Thank Sandra S
Windsor, Canada
Reviewed 6 February 2014

We really lucked out on this trip! We originally booked our stay at Ocean Maya Royale,however they overbooked that resort ,and we were upgraded to this resort.No increase in our price which was about half of what it would have cost to book here! Where do I start ,with the gorgeous room?,with the awesome restaurants?,with the many excellent pools (...

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1Thank 420Alan_
Manchester, United Kingdom
Reviewed 6 February 2014

We did tons of research before we chose El Dorado, and we were soooo glad we did. Travelling as two girls looking for a pampered girls week away, we were looking for a relaxing luxurious break with excellent food being a top priority. From the moment we stepped into the stunning lobby and were presented with a flute of chilled...

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Thank LC-lovestravel
York, United Kingdom
Reviewed 5 February 2014

I cannot recommend El Dorado Royale highly enough you will not be disappointed! Our You Tube Clip - http://youtu.be/dlOWgpnEfTw My partner and I stayed here in Sept 2013, it was our first visit to Mexico and we did not want to come home. The resort is beautiful and immaculately kept. The staff are friendly and extremely helpful. The food is...

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1Thank MarkusandGaily
Madison, Wisconsin
Reviewed 4 February 2014

Normally I am skeptical of all inclusives, but a friend recommended it and it was fantastic! The grounds are immaculately kept and the majority of the fruits and vegetables are grown in the local greenhouse on site. So many pools we didn't get to them all, as well as so many restaurants that we couldn't try them all either. They...

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Thank RknRon
Belleville, Illinois
Reviewed 4 February 2014

Just a short 25 minute ride from the airport, we can be at the pool before noon with a direct flight…nice when coming from Midwest winter. This is an awesome resort that we have come to for the last three years. We have been coming to the Caribbean and Mexico for the last dozen years and when we found El...

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2Thank Scott G

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €257 - €1,077 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great. Except for special occassions I always get the most basic room and they are wonderful with marble floors, jacuzzi tubs, great showers and a balcony. ”
P5436FPcourtneyc, 27 May 2017 | Read review
“Self controlled ac was great. Upgraded to beachfront was a great surprise! ”
Tommyboy3199, 27 May 2017 | Read review
“We personally prefer an upstairs room as they offer a bit more privacy.”
ladyl0rd, 27 May 2017 | Read review
“Swim up suite is just perfect - its great to have the pool there to dip into when its too hot. Also you can swim round the lazy river to one of the swim up pool bars at the main pools. The room does need a bit of upgrading but other than that I would recommend the swim up suite. ”
BritxKay, 27 May 2017 | Read review
“Depending on your taste, let the staff know, we asked for a quiet setting and that is what we received!”
anncQ7620VB, 24 May 2017 | Read review
5 of 5
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US$676* /night
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Prices are for 1 room, 2 adults
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