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3/12/2017 4/12/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    3/12/2017 4/12/2017
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    Savings alert: 45% below average rate

    The price you found is 45% lower than this hotel's average rate of US$686/night.

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    US$381
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    Traveller (10596)
    Room & Suite (2017)
    Pool & Beach (1919)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (634 reviews)
    “santa fe” (344 reviews)
    “sand bags” (379 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,360)
    Traveller rating
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    1 - 5 of 10,040 reviews

    Reviewed yesterday

    When we booked this trip we had a few concerns with the idea of US travelers to Mexico and honestly almost cancelled. So glad we didn't. From the transportation from the airport to the resort staff everything felt safe and secure. Resort was in great...More

    Thank HerculesPug
    Reviewed yesterday via mobile

    Having stayed at this resort 3 times, I have to say this time was very disappointing. The first trip in 2011 was amazing and blew us away. The 2nd trip in 2013 was also fantastic and we could not fault the accommodation, food, service or...More

    2  Thank anjroo
    Reviewed yesterday

    This is an excellent resort. The service quality is superb, at all levels. The grounds are kept very nicely. The restaurants are gourmet and excellent. All aspects of administration are well done. We are members of their time share, Exotic Travellers, so we got additional...More

    Review collected in partnership with this hotel
    Thank PFJE
    Reviewed 2 days ago via mobile

    I visited this hotel 5 years ago and it was amazing... the staff couldn't do enough for you and the hotel was faultless but this time something had changed and we were very disappointed. Unless you were an exotic member or part of a wedding...More

    5  Thank crnicolle
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

    Dear crnicolle Thank you for sharing your vacation experiences with us. Your opinion is very important to us. After reading through your report I want to apologize for the disappointment in the service that was rendered by the Concierge and Shuttle Service team and if...More

    Reviewed 2 days ago via mobile

    We have enjoyed our visit to El Dorado Royale. A special treat was morning yoga with Ariana; Archery and Biking with Diego and Dancing and the Greenhouse Tour with Edgar. All 3 of these employees are exceptional! The surroundings are beautiful but it is the...More

    Thank CathyK8
    Iberostar Grand Hotel Paraiso
    6,000 reviews
    #1 of 11 hotels in Playa Paraiso
    4.8 km
     
    Valentin Imperial Riviera Maya
    12,196 reviews
    #1 of 1 hotels in Playa del Secreto
    2.8 km
     
    Secrets Maroma Beach Riviera Cancun
    12,501 reviews
    #2 of 6 hotels in Playa Maroma
    6.9 km
     
    Excellence Riviera Cancun
    12,695 reviews
    #2 of 27 hotels in Puerto Morelos
    11.8 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$329 - US$1,106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, HotelsforEveryone, Evoline ltd, Cheap Tickets and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10596)
    Room & Suite (2017)
    Pool & Beach (1919)
    Dining (1017)
    Hotel & Grounds (5774)
    Bathroom (137)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
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    2.77 km away
     
    Iberostar Grand Hotel Paraiso
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tony p
    22 November 2017|
    AnswerShow all 3 answers
    Response from George D | Reviewed this property |
    I think it refers to the time share aspect of the resort which seems to be for the American customers.
    0
    Votes
    suzeken
    21 November 2017|
    AnswerShow all 6 answers
    Response from Wayne O | Reviewed this property |
    They have a golf cart shuttle service that runs till 11PM every 20 minutes, that makes up for the distances between places, as it is a very large resort, and there is a fair distance between restaurants. If you do a google... More
    1
    Vote
    Kelsey A
    19 November 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi Kelsey, I would kindly like to inform you that you can enjoy the aqua gym, water polo, water volleyball, snorkeling, wave runners & parasailing while at the resort. Best regards!
    0
    Votes
    Room Tips
    "Swim up rooms are amazing."
    Read review
    "Stayed in 300 premium block but had to ask concierge every day to restock fridge as never done. Concierge not..."
    Read review
    "Swim up is the way to go!"
    Read review
    "Our Premium Room 212 was quiet, being on the second floor we had a lovely view over the sea,"
    Read review
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