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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,888 Reviews from our TripAdvisor Community

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Showing 8,622: English reviews
Port Talbot, United Kingdom
Reviewed yesterday NEW

Visited El Dorado Royale for a two week stay for our Honeymoon, initially greeted in the hotel lobby, checked in and was then directed back outside where the bell boys have golf buggy's and take you to your room. Room was very clean, very spacious and had a nice view of one of the many pools. Rooms: The rooms are...

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2Thank Bayo13
Chicago, Illinois
Reviewed yesterday NEW

We stayed at El Dorado Casitas. Each bottom casita had a swim up pool with two lounge chairs sitting in the pool, private deck with a lounging bed, a table and two chairs. There was a lazy river that surrounded the group of casitas and ended up in the main pool with a swim up bar. Our bartender Leiberth was...

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1Thank E4639UKkens
Wisconsin
Reviewed 2 days ago NEW

We stayed here as part of a large group and I can honestly say this is one of the best resorts I've stayed at yet! Everyone was incredibly friendly and the atmosphere was relaxing, just what you want in a vacation. The food was amazingly fresh and I love the fact that there is only one "buffet" on property, everything...

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4Thank Clarissa D
Richmond, Virginia
Reviewed 2 days ago NEW

Great place! Staff is great, food is almost always great, and the grounds are beautiful. Mr.May at the Kick beach bar deserves special mention for taking great care of us every day. El Dorado has its own green houses growing most of its vegetables and a rescue animal farm. Programs also save the sea turtles and beach there. Your purchase...

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1Thank Brad B
birmingham
Reviewed 2 days ago NEW

My partner and I came here from sensimar suites, the hotel is very big, the staff are polite and helpful. Downside was the room not as nice as sensimar same layout but not the same feel. The stairs and landing wasn't cleaned for days also the pool area by the bike hire wasn't cleaned around the Bali beds bird poo...

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1Thank happysnax
KarismaHotelsResorts, Hotel Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Dear happysnax Thank you for your recent review of our resort, your comments and feedback are truly appreciated. It is very nice to know that you have stayed prior at Sensimar Seaside Suites and it is disheartened to read about the inconvenience due to the beach quality and if there were areas that we fell short of expectations as the...

Edmonton, Canada
Reviewed 2 days ago NEW

We just came back from El Dorado Royale and the resort and beach was nice,the service was excellent. The concierge Poala was excellent ( provided birthday surprise for my husband). The gourmet restaurants were disappointments. Breakfast at Cocotal was good and lunch at Jojo's was always excellent. D'Italia Villas restaurant for dinner wasn't so good. My husband ordered lamb racks...

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2Thank Adam M
Reviewed 2 days ago NEWvia mobile

We stayed here for 5 days. This resort is amazing. We had a jacuzzi swim out suite in block 53. This was by far our best all inclusive holiday ever. The food, drinks, staff, room, grounds, were all top notch. We will definitely return some day.

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3Thank Dilynn74
Leek, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned from a 2 week glorious holiday. Had an amazing time, will definitely return. Weather a perfect average 28o with a cooling breeze. Service, staff, food, accommodation etc excellent. Victor at the tennis centre put in the extra effort at the 9 to 10 o clock tennis sessions and made them very enjoyable and informative. Benjamin our beach waiter...

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3Thank copingdog17
Lee's Summit, Missouri
Reviewed 3 days ago NEW

We spent 5 nights, 6 days at the El Dorado Royale at Riviera Maya. The experience was certainly 5 star. From the flight to the check in. Everything was right on time. From the rooms to the landscaping, the restaurants, the beach are all immaculate. This was the best vacation that we have had. We were so impressed and pleased...

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2Thank Brenda M
Toronto, Canada
Reviewed 3 days ago NEW

My wife and I were just looking for a get-away from February and our travel agent suggested El Dorado Royale. All inclusive, adult only resort featured all the things you could want in a fabulous Mayan Riviera resort. The staff were friendly and helpful. The food was top notch and the rooms spacious, clean, modern and comfortable. They also were...

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2Thank HoldLD1
KarismaHotelsResorts, General Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola! Dear HoldLD1, We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We hope you give us the opportunity of hosting you in the near future at, El Dorado Royale,...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €277 - €1,278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,349 questions
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Wilmington, Delaware

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Questions? Get answers from El Dorado Royale, a Spa Resort by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room deck faced the pool and ocean. All casitas appear to be arranged with a excellent view.”
  • Swim up pool and patio.
  • Lazy river into main pool, swim up bar.
  • Towel art on our bed each day.
 of 5 bubbles E4639UKkens, 20 Feb 2017 | Read review
“High floors are best, Casitas offer ocean views”
 of 5 bubbles 584clarissas, 19 Feb 2017 | Read review
“Ocean View, rooms in 300-600 are excellent”
 of 5 bubbles brendamP1442IR, 18 Feb 2017 | Read review
“There are areas that have nightly entertainment shows ... if you're looking for a quiet place, you may want to avoid those spots.”
  • Our house maid Maria had an artistic flair.
 of 5 bubbles HoldLD1, 18 Feb 2017 | Read review
“Upgrade to a swim up suite”
 of 5 bubbles I9495RMnancyd, 18 Feb 2017 | Read review
5 of 5