We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El Dorado Royale, a Spa Resort by Karisma

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,739 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8,477: English reviews
Dudley, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here with my partner in September, it was just what we were looking for! Junior suite was spacious and clean, had everything jacuzzi, ironing board and iron and walk in shower. The hotel has its own beach which is beautiful, removing the sand bags would improve the sea view although i understand there purpose. Multiple on-site restaurants were great,...

 Report
Helpful?
Thank Richard B
Reviewed yesterday NEWvia mobile

Excellente!!! We just got back yesterday. This was our second visit and the service and entertainment are great. We love the K team. We did the myan cave with Daniel and Sergio, bananza ranch, bike with Brenda and green house tour with Sergio as well as Riffle with Danny, tennis with Victor. Also did water aerobics with Danny which was...

 Report
Helpful?
Thank Danielle S
Sheridan, Wyoming
Reviewed yesterday NEW

This all inclusive resort is very well maintained and relaxing. The only problem we experienced was at check-in, our daughter and son-in -law were with us, we had the same exact rooms. They were able to check-in at the front desk, we were told we had to check-in with the concierge. The concierge was busy so we had to wait...

 Report
Helpful?
Thank c0lleensh
Renton, Washington
Reviewed yesterday NEW

My husband and I were looking for someplace special to celebrate our ten year anniversary. The El Dorado Royale had been on our "To Do" list for many years so we decided to splurge on an Infinity Pool Casita Suite. We've stayed at several different adult-only resorts in the Riviera Maya, including the Iberostar Grand Paraiso, Excellence Riviera Cancun, and...

 Report
Helpful?
Thank Two_Seattlites
Red Rock, Canada
Reviewed yesterday NEW

My wife and I returned to El Dorado along with a friend of my wife. As sapphire members we were upgraded to to a royal swim up and a luxury jr jacuzzi suite. We spent 21 days enjoying the sunshine and occasional rain in the pool beside the spot restaurant. Our pool butler Jorge was most courteous and friendly. The...

 Report
Helpful?
Thank Randy N
Toronto, Canada
Reviewed yesterday NEWvia mobile

Beautiful resort which is maintained to high standards - the gardens are beautiful and the rooms are spotless. We stayed in a premium room so there is a dedicated pool. And a concierge - who was nice but pushy - she would pounce on you each morning (we ended up actively going different routes to avoid her!) to tell you...

 Report
Helpful?
Thank LucyR1980
Ayr, United Kingdom
Reviewed yesterday NEW

The location from Cancun airport was a pleasant half hour coach journey. The first impression as we arrived at the resort was very good.The suite we had was spacious and well appointed. The service we had was excellent from the concierges Alexandro and Kevin to the many fine and varied restaurants we had to dine at,the waiters were also very...

 Report
Helpful?
1Thank younjohn7
Corpus Christi, Texas
Reviewed 2 days ago NEW

My fiancee and I came to visit the resort to check it out for our pending nuptials. We had a great time while visiting (we stayed for a week), and are returning to the resort in two weeks for our wedding. The consistently excellent service and a wide-variety of foods available in the different restaurants. Not a buffet in sight,...

 Report
Helpful?
Thank Coral D
Leeds, United Kingdom
Reviewed 2 days ago NEW

Our 4th visit to the El Dorado Royale and we were somewhat disappointed this time. I had signed up to the loyalty programme before each visit and yet again received nothing in way of treats. Our room had a musty smell and the bed was damp but we were told there would not be another room for 3 days -...

 Report
Helpful?
1Thank JAZANDLEANNE
Nottingham, United Kingdom
Reviewed 2 days ago NEW

Our second visit and just as impressed as our first visit. We had a swim-up room which was excellently decorated and very clean. Food at the resort was again top class. Since our last visit the beach is now kept clean of seaweed with a tractor making a couple of visits a day to keep any seaweed at bay. Staff...

 Report
Helpful?
Thank enj0yinglife2015

10,139 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9735)
Viewed
Pool/Beach Area (1736)
Viewed
Dining (868)
Viewed
Hotel & Grounds (2015)
Viewed
Room/Suite (1316)
Viewed
View from Room (441)
Viewed
Bathroom (126)
Viewed
Business Centre/Function Rooms (53)
Viewed
Family/Play Areas (16)
Viewed
1:18
Videos (7)
Viewed
Other (3157)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (55)
Viewed
Beach (10)
Viewed
Beachfront Pool (11)
Viewed
Jacuzzi Junior Suite (35)
Viewed
Main Pool (15)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Swim-Up Oceanfront Jacuzzi Junior Suite (40)
Viewed
Swim-Up Suite (63)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Dining (9)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.0 km away
El Dorado Casitas Royale, by Karisma
9.2 km away
El Dorado Maroma, a Beachfront Resort, by Karisma
4.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,453 reviews
Show Prices
Show Prices
Show Prices
2.8 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
10,975 reviews
6.9 km away
Secrets Maroma Beach Riviera Cancun
22.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 213 in Playa del Carmen
14,699 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €291 - €780 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with Travelocity, BookIt.com, Hotels.com and Jetsetter so you can book your El Dorado Royale, a Spa Resort by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,264 questions
Ask a question
Wilmington, Delaware

See all questions (1264)

Questions? Get answers from El Dorado Royale, a Spa Resort by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms are away from central area”
 of 5 bubbles 288randyn, 17 Jan 2017 | Read review
“Spring for the swim-up... it's worth it.”
 of 5 bubbles corald347, 16 Jan 2017 | Read review
“Go for a swim-up room, well worth the extra cost”
 of 5 bubbles enj0yinglife2015, 16 Jan 2017 | Read review
“pay extra for the ocean view swim up...on either the el dorado royale or el dorado suites side.”
 of 5 bubbles jaxbluns8585, 15 Jan 2017 | Read review
“Premier suites are in a perfect location.”
 of 5 bubbles jadeswood, 15 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay