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5/11/2017 6/11/2017
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    The Grand Mayan Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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    5/11/2017 6/11/2017
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    Traveller (3803)
    Pool & Beach (1060)
    Room & Suite (475)
    Banyan Tree Mayakoba
    2,133 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Belmond Maroma Resort & Spa
    1,190 reviews
    #1 of 5 hotels in Playa Maroma
     
    Secrets Maroma Beach Riviera Cancun
    12,343 reviews
    #2 of 5 hotels in Playa Maroma
     
    Overview
    • Excellent50%
    • Very good31%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “havana moon” (366 reviews)
    “time share” (314 reviews)
    “playa del carmen” (592 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Banyan Tree Mayakoba
    2,133 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Belmond Maroma Resort & Spa
    1,190 reviews
    #1 of 5 hotels in Playa Maroma
     
    Secrets Maroma Beach Riviera Cancun
    12,343 reviews
    #2 of 5 hotels in Playa Maroma
     
    Write a Review
    Reviews (3,822)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 3,137 reviews

    Reviewed yesterday

    Thanks to Hurricane Matthew last year, we had to end our Bahamas vacation after just 2 days. RCI was great in refunding our 2 (2 bedroom units) with choosing another place to stay. I randomly chose the Grand Mayan for this year. I was also...More

    2  Thank Ruth S
    Reviewed 3 days ago

    Very nice resort! Huge property,so best to use the free trams when possible! Got lost the first night there just walking around! Food was good but we have had better at other resorts. Store has nice options of food for in room meals. Approaching tropical...More

    Review collected in partnership with this hotel
    Thank JStober
    Reviewed 5 days ago via mobile

    I will start by saying the staff and the grounds are great! And the resort goes by many names . A lot of walking to get around and don’t expect an ocean view unless you paid a ton to go here or own a timeshare...More

    1  Thank George F
    Reviewed 5 days ago

    We got suckered into buy into this property. If you do go to a presentation, after the first pitch run out as fast as you can! A very painful experience. One of the selling points was they could get us out of the timeshare we...More

    Thank solomon93
    Reviewed 6 days ago

    The Grand Mayan in Playa del Carmen, Mexico is a wonderful experience. The people treat you like royalty. The rooms are spacious, well furnished, meticulously maintained and very comfortable. Kitchens, two bedrooms, living room with fold out couches. The unit would sleep 10. We loved...More

    1  Thank Ken W
    Banyan Tree Mayakoba
    2,133 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,248 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Belmond Maroma Resort & Spa
    1,190 reviews
    #1 of 5 hotels in Playa Maroma
     
    Secrets Maroma Beach Riviera Cancun
    12,343 reviews
    #2 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$200 - US$500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Playa Paraiso
    • #5 Luxury Hotel in Playa Paraiso
    • #5 Spa Hotel in Playa Paraiso
    • #6 On the Beach Hotel in Playa Paraiso
    • #9 Romantic Hotel in Playa Paraiso
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 500
    • Reservation Options
    • TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • The Grand Mayan Riviera Maya Hotel Playa Del Carmen ,
    • Grand Mayan Riviera Maya ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Grand Mayan Cancun ,
    • Grand Mayan Playa Del Carmen ,
    • The Grand Mayan Riviera Maya Playa Paraiso, Mexico
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    Traveller (3803)
    Pool & Beach (1060)
    Room & Suite (475)
    Dining (207)
    Hotel & Grounds (1994)
    Family and Play Areas (50)
    Bathroom (44)
    Business Centre & Event Rooms (6)
    Nearby
    Grand Velas Riviera Maya
    3,248 reviews
    3.86 km away
     
    Belmond Maroma Resort & Spa
    1,190 reviews
    6.01 km away
     
    Banyan Tree Mayakoba
    2,133 reviews
    3.33 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,343 reviews
    5.36 km away
     
    Nearby Restaurants
    hacienda amarte maroma
    27 reviews
    1.32 km away
    Saffron
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    Coco's Cabanas
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    El Puerto
    132 reviews
    3.01 km away
    Nearby Attractions
    Delphinus Riviera Maya
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    191 reviews
    .18 km away
    El Caracol
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    1.96 km away
    Muyil
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    1.32 km away
    Ask a question
    Questions & Answers
    dzwiers
    15 October 2017|
    AnswerShow all 7 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
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    Google Translation
    hurststable
    13 October 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    hurststable
    12 October 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Get a room that does face the street due to constant tram passing noise."
    Read review
    "Mayan Palace close to the pool or the Grand Mayan close to the pool are the best locations."
    Read review
    "Building closest to pool"
    Read review
    "Room was very clean and all our needs well supplied."
    Read review
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