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See all 11 hotels in Playa Paraiso

The Grand Mayan Riviera Maya

3,880 reviews
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Traveller (3830)
Pool & Beach (1067)
Room & Suite (477)
Overview
  • Excellent50%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“havana moon”(373 reviews)
“time share”(317 reviews)
“playa del carmen”(600 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (3,880)Write a Review
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1,419
1,044
359
210
157
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All reviewshavana moontime shareplaya del carmentimeshare presentationbeautiful resortblue fishrent a cargrand blissplunge poolsales pitchbedroom suiteshuttle servicerci exchangejade boutiquemega storetimeshare ownerswine bar
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1 - 5 of 3,189 reviews
Reviewed yesterday

This is part of the Vidanta Group Time Share resort. We were awarded this week by our travel company and I am sure it was part of promotion. We didn't know that at the time. We stayed at the Grand Mayan (jungle side) and found...More

Thank 728harryf
Reviewed yesterday via mobile

The property itself is beautiful and welcoming. The staff could use a lesson on how to talk to guests and learn to listen vs repeat their canned answer. The staff also does not seem to know where things are, you get different answers each time....More

Thank jerseypelican
Reviewed 2 days ago

We stayed in Grand Maya #5, wonderful and beautiful. A wonderful resort, and the staff are terrific, very helpful and very courteous. We did not use the kitchen, we wish we would have shopped at Wal-mart first. We ate out for every meal or we...More

Thank Gail C
Reviewed 3 days ago

I enjoyed my stay very much . The staff was very courteous and very knowledgable . There were many eating places and the activities planned were suitable . We enjoyed the fact that it was spacious and not crowded . We felt that the guest...More

Review collected in partnership with this hotel
1  Thank Jerauldean
Reviewed 5 days ago

We recently stayed at the Grand Mayan Riviera Maya for the first time, and we loved it. Everything about the resort is well done. The ocean front is clean with a well-managed shoreline (breakwater technology to reduce shore erosion, artificial reef forms which have thriving...More

Review collected in partnership with this hotel
3  Thank Sheila B
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Traveller (3830)
Pool & Beach (1067)
Room & Suite (477)
Dining (207)
Hotel & Grounds (2010)
Family and Play Areas (52)
Bathroom (44)
Business Centre & Event Rooms (6)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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