We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Paraiso Maya

Save
Traveller (5265)
Pool & Beach (1299)
Room & Suite (835)
Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“iberostar paraiso”(432 reviews)
“wave pool”(624 reviews)
“seafood”(405 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$357.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "39d8215837cf46968cf615ce14f30150", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":524093,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54093325],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":4,"year":2018},"checkout":{"day":1,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":357,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"39d8215837cf46968cf615ce14f30150","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":357,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":357,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Paraiso Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM5ZDgyMTU4MzdjZjQ2OTY4Y2Y2MTVjZTE0ZjMwMTUwIiwiQUlLIjoiMzFlMDNjYjBlOWEwNGZmYmIxMDNhMzc2NzQxYjAzYTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/04/2018", "checkOut": "01/05/2018", "lowestPrice": "US$357", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54093325":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (5,260)
There are newer reviews for Iberostar Paraiso Maya
See the most recent reviews
Filter reviews
3,991 results
Traveller rating
2,083
1,215
446
154
93
Traveller type
Time of year
LanguageEnglish
More languages
2,083
1,215
446
154
93
Show reviews that mention
All reviewsiberostar paraisowave poolseafoodla marinalazy riverla geishasuperior junior suitelindo buffetel tapatioprivate poolstar friendskids clubswim up barspecialty restaurantsfrench restaurantfamily vacationother resorts
FilterEnglish
Updating list...
1,571 - 1,575 of 3,991 reviews
Reviewed 16 March 2015

Lots of broken equipment in the gym and they seem to have no interest in repairing. Was told they took parts to fix machines at the Grand. Overall resort was "Meh." Not bad but not great. Best pool is at the Del Mar.More

4  Thank RettDad94
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 8 April 2015

Dear guest, Thank you for taking the time to let us know your impression about our facilities. We are glad you liked the IBEROSTAR Paraiso Del Mar pool and we are sorry you were not able to use some of our Gym machines. Unfortunately, some...More

Reviewed 13 March 2015

We have traveled to many countries and islands. The people at are kind courteous, patient and a pure delight, the place is extremely clean, food is fantastic (all inclusives are not normally that good) the grounds were beautiful with tremendous dedication to detail. The resort...More

3  Thank Ron Joe L
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 April 2015

Dear guest, Thank you for taking the time to write a feedback regarding your recent stay at our hotel. We really appreciate your recognition to our service. Our main goal is to offer the best holiday experiences to our guests, and reading this kind of...More

Reviewed 12 March 2015 via mobile

Great Family Getaway! Neat property. the staff Arety- in Entertainment was so helpful, Osvaldo- super friendly, always showed up on time! Front Desk was very nice too! Only problem was room was hot at night.More

3  Thank Arnold4
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 April 2015

Dear guest, We would like to thank you for the opportunity you have given us by choosing us for your vacation in Mexico. It is an honor to read that our staff members did everything in their hands to assure you a memorable experience; especially...More

Reviewed 12 March 2015

We had the most relaxing and enjoyable stay at Riviera Maya's Iberostar Paraiso Maya. The choice of restaurants, the beach, the pool, the staff, the Maya lounge, the room, the concierge staff, the lazy river and the grounds were excellent. The cocktail waitress at the...More

7  Thank Paul M
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 8 April 2015

Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya for your vacation in Mexico. We are glad to hear you liked our variety of restaurants, our facilities and appreciate the serviced received from our Concierge staff. Regarding your comment about the lounge chairs on the...More

Reviewed 11 March 2015

This was my first time to the Iberostar Maya and it was excellent! I did a lot of research and looked at a bunch of reviews about the hotel before making my decision. Based on some of the reviews I read, I must say I...More

Review collected in partnership with Iberostar
13  Thank Hailjam
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 19 March 2015

Dear guest, We are very glad to hear that you had a wonderful stay in our resort and that you enjoyed each moment of your holidays. At IBEROSTAR we work very hard every day in order to provide our guest the best experiences, therefore, we...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
US$262 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#4 Spa Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#4 Green Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$262 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#4 Spa Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#4 Green Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5265)
Pool & Beach (1299)
Room & Suite (835)
Dining (440)
Family and Play Areas (111)
Amenities (98)
Business Centre & Event Rooms (23)
Questions & Answers
Ask a question
Kyle C
13 April 2018|
AnswerShow all 2 answers
Response from J1518M | Reviewed this property |
I believe they may, they do have different free activities on the beach, try emailing the resort.
0
Votes
jekaufman37
13 April 2018|
AnswerShow all 4 answers
Response from J1518M | Reviewed this property |
These type of resorts normally have roll out beds but you should email the resort or ask whomever you booked through to find out.
0
Votes
EllieCellie
13 April 2018|
AnswerShow all 8 answers
Response from J1518M | Reviewed this property |
A bus was part of our package through apple vacations. If you're booking through a reputable company transportation should be included.
0
Votes
Room Tips
"First floor are easy to get in and out of during the day."
Read review
"We were in building 62 and it was a perfect location, close to restaurants and pools but still a close walk..."
Read review
"Opt for a high top floor for a view as greenery obscures first 2 floors. Building 61 or 62 are central. Ask..."
Read review
"Building 63, or 61 are great"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing