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8/10/2017 9/10/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    8/10/2017 9/10/2017
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    US$384
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    Traveller (4929)
    Pool & Beach (1255)
    Room & Suite (722)
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    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (623 reviews)
    “seafood” (417 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Iberostar Paraiso Lindo
    6,081 reviews
    #4 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,749 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,917 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus Playa Del Carmen La Esmeralda
    7,405 reviews
    #33 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,022)
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    11 - 15 of 3,831 reviews

    Reviewed 2 weeks ago

    I don't normally complete reviews but this hotel deserves it. I visited there during the last week of August with my wife and my son. Positive: - you immediately get a sense of the positive service you will be receiving from the moment you enter...More

    Review collected in partnership with Iberostar
    4  Thank pdcpony
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

    Dear guest, We would like to thank you for giving us the privilege to be part of your recent vacation. We are so happy to read such nice review about your stay at IBEROSTAR Paraiso Maya, and it is great to know that the efforts...More

    Reviewed 2 weeks ago

    We visited Iberostar Paraiso Maya for 4 days in August 2017 with our friends and these days were just excellent. Special thanks to Jorge Bustos for welcoming check, great rooms, and warm attitude! We enjoyed the room with very fast and stable WiFi, restaurants, bars,...More

    Review collected in partnership with Iberostar
    2  Thank Soloho
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

    Dear guest, Thank you for your review and for choosing IBEROSTAR Paraiso Maya. We are happy to hear that you had a wonderful stay with us, we have forwarded your comments to our Front Desk Supervisor Jorge, who will be really happy to know that...More

    Reviewed 2 weeks ago

    two grandparents, four thirty somethings and two 5 year olds spent a week at the resort. we all agreed it was fabulous.We had jr suites which were huge and well appointed. The rooms were cleaned once a day and made up an additional time in...More

    3  Thank 773richard
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

    Dear guest, On behalf of the Hotel Management we would like to thank you for taking the time to share your review about your recent stay at IBEROSTAR Paraiso Maya. It is very rewarding to know that you had an amazing experience and that you...More

    Reviewed 3 weeks ago

    We love it. Stayed in 6207 and 6208. In august. The only thing was the seaweed. Had to swim in front of the Beach property. Wish there were plugs at the bedside table. Delma and Marcella took care of our rooms. Wouldn't it be nice...More

    Review collected in partnership with Iberostar
    3  Thank Pauljudim
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

    Dear guest, Thank you for sharing your comments about your recent stay at IBEROSTAR Paraiso Maya. It is very rewarding to know that you had an amazing experience and that you enjoyed our beautiful facilities and all our services we take pride in offering to...More

    Reviewed 3 weeks ago

    My family of 4 just returned from 5 days/4 nights at the Iberostar Paraiso Maya and we had a great, relaxing time. You must request building 63...located in the middle of everything, plus the building has the best concierges (especially Mabel). My husband celebrated his...More

    4  Thank K7993ZSjanetg
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

    Dear guest, We would like to thank you for sharing your vacation experience at IBEROSTAR Paraiso Maya. It is such an honor to read so many wonderful things about the service and attention provided by our colleague Mabel. We are very happy to know that...More

    Iberostar Paraiso Lindo
    6,081 reviews
    #4 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,749 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,917 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus Playa Del Carmen La Esmeralda
    7,405 reviews
    #33 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf course
    • Outdoor pool
    Details
    • Price range
    • US$255 - US$627 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Playa Paraiso
    • #4 Green Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • #5 Top resorts Hotel in Playa Paraiso
    • #5 On the Beach Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Orbitz, Hotels.com, Hotwire, Cheap Tickets and Cancelon so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (4929)
    Pool & Beach (1255)
    Room & Suite (722)
    Dining (417)
    Hotel & Grounds (2924)
    Family and Play Areas (102)
    Bathroom (63)
    Business Centre & Event Rooms (23)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rod l
    23 September 2017|
    AnswerShow all 2 answers
    Response from kbernowski | Reviewed this property |
    The superior junior suites come with robes and slippers. They are located in the closet.
    1
    Vote
    loralsl21
    18 September 2017|
    AnswerShow all 7 answers
    Response from BklynMom57 | Reviewed this property |
    Kids club, wave pool, lazy river are all included and are wonderful. Kids club open from 9:30am until 10:30pm and if my kids had it their way, they would have been there all day everyday. They really loved it. But we did a... More
    1
    Vote
    Ivanna E
    14 September 2017|
    AnswerShow all 4 answers
    Response from J1518M | Reviewed this property |
    The drinks are pretty good, better than other resorts I've been at. I would try any of the restaurants based on the type of food you enjoy we did have a bad one. I would recommend booking them the day you get there for... More
    1
    Vote
    Room Tips
    "Decide if you want to be near the beach (not actually on the beach) and if you do, pay more for a building..."
    Read review
    "Big room,clean and modern bathroom"
    Read review
    "just pick a room either in the second or third floor to be more quiet and peaceful"
    Read review
    "Building 63, junior suite with a pool view"
    Read review
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