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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
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4,724 Reviews from our TripAdvisor Community

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Showing 3,633: English reviews
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Wayne, New Jersey
Reviewed yesterday NEW

The kids were busy and we were able to relax. We felt very safe to allow them to walk to the Lazy River or Wave pool while we sat and read a book. We joined them for the basketball court and Shooting range b/c it's far from the pool and harder to find. We brought walkie talkies b/c the facility...

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1Thank gailzer12
New York
Reviewed 2 days ago NEW

What a wonderful place to stay!!! Excellent staff, excellent service. Beach was great. A bit of sea weed , but it was cleaned up every morning. Great restaurants with good food. Tons of entertainment throughout the day for kids and adults. THe staff at kids club is beyond wonderful. Thank you for everything!!!! Rooms were spacious and clean. There was...

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Thank NYRGIRL
Longmont, Colorado
Reviewed 3 days ago NEW

3rd time here for Spring Break and it keeps getting better. We've stayed twice at The Lindo. This was our first time at The Maya. We would choose The Maya in the future just because we preferred the larger suite and we now can't live without that porch hammock swing. There are 4 resorts to choose from on this Iberostar...

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1Thank rcrawford2017
Hamilton, NJ
Reviewed 5 days ago NEW

Beautiful Resort with lots to do. Went with my wife and 3 year old daughter in August for 6 nights. She enjoyed the wave pool, water park, huge pools and easy access to beach. They let the kids perform on stage at night and use the disco for one hour before opening each night - both were a big hit....

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3Thank bobbyd737
Kansas City, Missouri
Reviewed 5 days ago NEW

We recently visited the Maya for 5 days, we had stayed at the Del Mar in this complex twice before. The staff was wonderful and did everything they could to make sure we were comfortable. We stayed in room 6277 which is in the middle of the resort, our maid was Jennifer who took the greatest care of us even...

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3Thank Jeff M
Parkton, Maryland
Reviewed 6 days ago NEW

This was our second trip to the Iberostar Paraiso Maya. We chose to return to the maya because our first trip there was wonderful. This trip was great but not quite wonderful. I want to start by recommending Mitch Toren at Tripguy.com who booked our trip and transfers. This is the second trip we booked with them and they are...

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4Thank beth c
Reviewed 6 days ago NEW

Overall we had a fantastic week at the Iberostar Paraiso Maya. We were more than satisfied with the food and service. Rooms are a bit outdated and need freshening up but we had a great location (3rd floor of Building 61). The room (junior suite) was plenty of room for the 4 of us. The boys slept on the pull...

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Thank Eileen G
Smyrna
Reviewed 1 week ago

The entire staff at this property are absolutely amazing! They will assist you with anything that you need. The rooms are comfortable and the view was amazing. We had 5 toucan birds visit us every morning! The only complaint I have is do wish that they had an adult area. If you come with no children just be warned. But...

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Thank Robbie M
Toronto, Canada
Reviewed 1 week ago

The service / cleanliness were simply outstanding. The restaurants were varied, the French was fantastic, the others ranged mid-ranged (steak house and Japaneese) to roadhouse levels. The rooms are nearly exactly as they are photographed - absolutly no surprises. Beach area was smallish, but great sand. The golf course was a pleasant surprise, practically empty, decent course in very good...

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Thank 6bills
Reviewed 1 week ago via mobile

A few people took the stress out of traveling with bad food allergies and brought a smile to our face. Thank you Armando salado Reyes for always being at our need without hovering, a delight. Thank you restaurant head/chief Victor making sure to answer our questions or get us the answers about food allergies and never made us feel like...

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2Thank Michele H

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €261 - €565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#3 Luxury Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
683 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked the Junior suite. They are limited to a certain building so if you want a certain location, room type matters.”
gailzer12, 22 Apr 2017 | Read review
“building 62 is in the middle of the resort”
jeffmG7759OP, 18 Apr 2017 | Read review
“Building 60, 61 for junior suites. Close to pool and beach”
509eileeng, 17 Apr 2017 | Read review
“family rooms are adjoining and great for older children”
6bills, 14 Apr 2017 | Read review
“We loved building 66. We had adjoining rooms and they worked great.”
V946WZmariel, 13 Apr 2017 | Read review
5 of 5