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Iberostar Paraiso Maya

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Traveller (5851)
360
Panoramas (2)
Pool & Beach (1373)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Green
HOTEL CLASS
Hotel links
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Special Offer:Code 10% Off: EXTRA10
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Location

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Contact
Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico
Getting there
Cozumel Airport27 km
Cancun Airport32 km
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6,048Reviews
6,522Photos
1,055Q+A
100Room tips
Traveller rating
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  • 136
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Popular mentions
We stayed at the Maya in February to celebrate my 40th and my son’s 5th birthdays. This was our second visit. The first being June 2018. I will touch on some specific things. STAFF: Excellent. Always smiling. Always willing to help. I would especially like to point out a few
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Good mix of walking places and lots of things to see and explore without leaving this beautiful place. and plenty of beach to bake in the sun. Large pools and plenty of them. Loved the lazy river. Great service including the first aid people that come to help me after I kicked
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We stayed 6 days in March, 2019 and we return every year for the last 6 years. The beach is clean, color of the water incredible and smooth waves.Rooms are huge comfortabe and spacious! Food is great and we recommend to make reservations in the gourmet restaurants. It is a 5
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+4
We recently stayed at Iberostar Paraiso Maya (3/11-3/15) and we had a great time!!! The staff are extremely friendly and went out of their way to serve us!! The room (Jr Suite) was nice and clean; but we expected Queen Beds versus Double Beds. It was tight for 4 people to
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Great service, great food, great pool, great beach, great rooms. We have stayed every summer for the past 13 years. We love eating at the La Marina, the La Geisha where they cut and grill the food in front of you, and the Mexican restaurant, El Tapatio. The appetizer bars in
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Response from Quality Manager I, Quality Manager at Iberostar Paraiso Maya
Responded 3 days ago
Dear guest, On behalf of all our team, we thank to you for entrusting in Iberostar Paraiso Maya to spend your vacations for the 13th time. It was an honor to welcome you back to your home away from home, Moreover, we are delighted to read that you enjoyed our culinary offer at our different á la carte restaurants, our Star Camp facilities, Fit & Fun center and stunning pools. Thank you so much for your loyalty. We cannot wait to welcome you back in the close future. Cordially, Quality Manager Iberostar Mexico
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Glass that was left after housekeeping cleaned it (7 hours and 4 phone calls later)
Glass that was broke during afternoon
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Presidential Suite at the Iberostar Paraiso Maya
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Presidential Suite at the Iberostar Paraiso Maya
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Maya
The Doble Estandard at the Iberostar Paraiso Maya
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123456171
Do the family junior suites have 2 bathrooms
Check out the specialty restaurants and book one for just the 2 of you (book early). Also maybe take a tour (Tulum was amazing) or to a sonote. Enjoy!!
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Yes They were working on that when we were there in October..
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So the simple answer is that you can go a very long way if you head south down the beach (head to the sea and turn right). To the left (north) you get blocked off by the neighboring resort but to the south you can go for a long way. You will have to navigate over a rocky path to get to the next beach so you might want to take some flip flops or wet shoes but if you go barefoot, you can still make it, just tread carefully.
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123456211
"Larger rooms, family oriented, great food and best customer service!"
""Garden view" got us a quiet room in building 62. I think 61-64 would all be good."
"I stayed in a ground floor room and it was so quiet I didn't even know if people were passing by."
"The rooms were nice and clean. The only exception was the beds weren't the most comfortable."
"Third floor"
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PRICE RANGE
US$253 - US$584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso maya hotel playa paraisoiberostar playa paraisoiberostar riviera mayaiberostar hotel paraiso mayaiberostar mayaiberostar grand paraiso
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
434
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