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IBEROSTAR Paraiso Del Mar

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IBEROSTAR Paraiso Del Mar
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4,406 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Paraiso Del Mar
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Showing 3,628: English reviews
London UK
Reviewed 22 February 2012

We travelled with First Choice Holidays. There are several hotels in this complex. This was by far the best. All our requests that were emailed to the hotel prior to our arrival were carried out. The staff are charming, courteous and couldn't do enough for us. Our bedroom overlooked both the beautifully manicured gardens and the swimming pools. We ate...

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Helpful?
3Thank Michael N
IberostarMexico, Quality manager - Iberostar Mexico. at IBEROSTAR Paraiso Del Mar, responded to this review

Dear Guest, We are very happy to read that you had a pleasant stay at Iberostar Paraiso del Mar in Mexico. Our team does our best to provide the comforts of home to all our guests. Thank you for pointing out the great location and more importantly the hotel setting and sorroundings and most importantly - the staff. I am...

Chicago, Illinois
Reviewed 21 February 2012

We stayed for a week, beginning February 14. The pool is large, with entertainment or quiet - your choice. Great waterfall at one end, if you like a water massage and there is fun entertainment/games at the pool area closest to the beach. The beach is very wide with plenty of lounge chairs and shade. There is food and drink...

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Helpful?
1Thank Jim M
IberostarMexico, Quality manager - Iberostar Mexico at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for writing your comments about Iberostar Paraiso del Mar and for recommending our hotel so intensively. We are delighted to hear that you enjoyed your stay with us. It is a pleasure for us to read such a positive review. Thank you for mentioning our location and for praising our staff. We assure you...

New York City, New York
Reviewed 21 February 2012

My boyfriend and I went to Iberostar Paraiso Del Mar for a Valentine's week vacation. Being the one responsible for booking our vacations, I am always afraid to book at the wrong place and have a bad time. I read all the reviews on Iberostar before I booked it. Not sorry at all. The check in was fast, pleasant, our...

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Helpful?
1Thank lcdubric
IberostarMexico, Quality manager - Iberostar Mexico. at IBEROSTAR Paraiso Del Mar, responded to this review

Dear Guest, Thank you for your kind review. We are pleased to hear that we provided you with all the elements to enjoy your vacation. We believe in working hard to ensure that we maintain the high standards set by our guests and improve day by day. We certainly look forward to having you back! With Warm Regards, Quality manager...

Springfield, Missouri
Reviewed 21 February 2012

After reviewing several resorts in the Riviera Maya area we decided to return to Iberostar Del Mar and we are so we happy we did. This is a great resort. We had a room with a view of the beach which was our choice. The beach is large and you can walk for ever in the beautiful sand. The water...

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Helpful?
1Thank lulu2810
IberostarMexico, Quality manager - Iberostar Mexico at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We are very pleased to read that you have had a great experience in our property for the second time. We are a big family, where guests and staff feel the great environment of being part of Iberostar. We are truly looking forward to welcoming you back home: Iberostar Paraiso del Mar. Best Regards, Quality manager - Iberostar...

Guelph, Ontaro
Reviewed 20 February 2012

We travelled thomas cook( never again) Horrible airline, we were delayed on the way there by about 12 hours and then on the way back by about 5 hours, mechanical problems both times they said when we got on the plane, obviously there is something seriously wrong if it happens twice. When we finally got to the Del Mar they...

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Helpful?
1Thank Sharron G
IberostarMexico, Quality manager - Iberostar Mexico. at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Fist of all I would like to thank you so much for writing such a nice review about your stay at the Iberostar Paraiso del Mar, I am sure that it will help future guests to make their decision easier. I am delighted to see that you enjoyed a pleasant holiday among us. Furthermore, we would like to...

Wisconsin
Reviewed 14 February 2012

We went to the del Mar January 21st to the 28th 2012. Checkin: Upon arrival we were pleasantly greeted by the reception area. They brought us the usual welcome drink that we look forward to when arriving. Check in was fast and efficient. Our rooms were not ready as we arrived around noon. We ventured to the lobby bar for...

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Helpful?
5Thank Daveann11
IberostarMexico, Quality manager - Iberostar Mexico. at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Paraiso del Mar. We are very pleased to see that you enjoyed the hotel’s settings and surroundings. I am glad to hear that you felt comfortable with our team. It is very important that our staff has a good contact with our...

Cleveland, Ohio
Reviewed 11 February 2012

My boyfriend and I just returned from a 4 night stay at Iberostar booked through Apple Vacations. From beginning to end, it was absolutely amazing. This was our first trip to Riviera Maya so we didn't know how to narrow down our search on resorts but we really lucked out. The resort is beautiful, filled with swans, flamingos and peacocks...

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3Thank my2boys99
IberostarMexico, Quality manager, Iberostar Mexico. at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We love what we do and we will keep working hard to improve and exceed your expectations. We appreciate that you took the time not only to write but also to recommend our property. One of the best satisfaction is to read that the most notable asset we have is the kindness and attention of our staff as...

Saint Louis, Missouri
Reviewed 10 February 2012

Stayed for one week and enjoyed the resort very much. Staff was very friendly and tried to accommodate our needs. Food was average most of the time but some selections were very good at times, but the buffet selection though could be of a larger variety. My opinions of buffets are they are buffets some may be better than others...

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Helpful?
3Thank Mark S
IberostarMexico, Quality manager - Iberostar Mexico at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for taking the time to write a review about your recent stay at Iberostar Paraiso del Mar. I am delighted to know that you enjoyed your stay with us. Furthermore, it is an honour that you had a nice time with employees, we will especially compliment them for all their effort. Our team is...

Michigan
Reviewed 10 February 2012

Stayed here for our anniversary, Sept 20-30th, 2011. Very, very quiet time, less then 50% capacity. Stayed in building 15. This is right in middle of resort, a few minutes walk to pools. Nice rooms, not huge, but ok. Lots of space to unpack, and use dressers. Stayed on second floor, on side of resort, nice view of the new...

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Helpful?
2Thank murphy1121
IberostarMexico, Quality manager - Iberostar Mexico at IBEROSTAR Paraiso Del Mar, responded to this review

Dear Guest, Thank you for sharing your kind comments about Iberostar Paraiso del Mar. Our team is constantly working to provide the best possible experience to our guests. Please be assured that I will share your feedback with the rest of the team who will be thrilled to read your comments. We are really looking forward to welcoming you back...

Saint John, Indiana
Reviewed 6 February 2012

We spent one night here, just to check out the resort. The check in service was quick and easy. The bellman took us to our room in a cart, which was nice. He didn't want to leave until I gave him a tip which was a little annoying. The food at the buffet was good, with a nice selection. The...

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Helpful?
4Thank Gswets

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: P. Juarez km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €168 - €426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#5 Green Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Distances to and from the main restaurants and beaches can be far but carts run all day and will stop to pick you up.”
 of 5 bubbles wiertrvl, 20 Feb 2017 | Read review
“Sun up to Sun down with the beautiful Sun and with the Palm trees made every view beautiful!”
 of 5 bubbles latrecej2017, 14 Feb 2017 | Read review
“Block 11 is 1 block away from the beach, far from lobby, walking was great to combat the calories.”
 of 5 bubbles Pawco11, 12 Feb 2017 | Read review
“best staff, awesome view.”
 of 5 bubbles 681kseniar, 11 Feb 2017 | Read review
“We liked upgrading at on-line purchase to a mid level room with a pool view”
 of 5 bubbles BudDenver, 11 Feb 2017 | Read review
5 of 5