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Mayan Palace Riviera Maya

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04/06/2017 05/06/2017
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3,356 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Riviera Maya
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Showing 2,619: English reviews
London, United Kingdom
Reviewed 9 October 2011

Firstly to clarify we didn't stay at the Mayan Palace but can say that after our experience and what we saw of the resort we would definitely never choose this hotel or any of their sister hotels in Mexico. Upon arriving at Cancun airport to collect our hire car at Hertz, we spent time chatting to the 'information' booth rep's...

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12Thank thejourneysofar
Benton, Arkansas
Reviewed 8 October 2011

We had a great time at the Mayan Palace. Has great facilities, hotel room is in great condition and service is excellent. Beach area is clean but rocky; HUGE pool and amazing outdoors. We went on a couple's trip, can't wait to come back with the kids. Great gym and spa facilities. Although is not an all inclusive resort, food/restaurants...

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3Thank Michelle M
louisville
Reviewed 6 October 2011

We stayed at this resort in September 2011 and after how I was treated I would NEVER stay at this resort again. I was lied to and told I was going to be doing a time share tour at their sister resort for $100.00 and a free excursion however I ended up doing the mayan palace instead. We took the...

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10Thank mpwebster
Fort Worth, Texas
Reviewed 3 October 2011

We got a 7 night deal through Living Social. We had no problem booking it, but upon checking in we did have to remind the resort staff that we had a $200 credit. One person tried to talk to us about the timeshare, but we politely declined and that was the end of that. We were in a convenient location...

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1Thank LS808
Memphis, Tennessee
Reviewed 29 September 2011

My husband had knee surgery 3 weeks before our recent visit to the Palace, our home resort purchased last year & VERY happy we did! I have physical conditions that like to sometimes ruin my vacations, but this one was perfect! Yes, it can be a bit overwhelming if you aren't up for some walking, but you have to remember...

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7Thank butterfly197915
Columbus, Ohio
Reviewed 25 September 2011

My fiance and used my Global Discovery membership to stay at this resort. I have to say it truly looked like paradise! The pool was enormous, surrounded by palm trees, and open 24hrs. My fiance had some trouble with mosquitos, in the evenings, but I never got a single bite. The pool water was the temperature of bath water. We...

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18Thank JaimeG360
Houston, Texas
Reviewed 24 September 2011

My sister and I were approached by a man name Erik at the airport..He said he worked for Best Day transportation since that was who we booked with to shuttle us to the hotel. He told us that he can give us half off excursions if we visit a hotel called Mayan Palace which he claimed was 10 minutes from...

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14Thank leslien56003
california
Reviewed 19 September 2011

People heading to Mexico need to read and know what they are getting into. Timeshare sharks are everywhere. Just say no gracias and keep walking. This place is not bad. It is too big for my taste but it is still a nice place. I rent a car so I am able to get around, as I know the area...

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5Thank DCorey
North Canton, Ohio
Reviewed 16 September 2011

We have visited this resort many times. It's first rate, with terrific amenities and a spectacular pool. It's in the middle of a long strip of other great resorts, but you are away from Cancun and big city life. However, Cancun to the north or Playa Del Carmen and Cozumel to the south are only a short trip, making this...

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3Thank TravelTim88
Reviewed 13 September 2011

Ok, I am not a time share fan, however this place is different. Yes you will get approached to "Attend a presentation" but you are not required too. You will be offered discounts, drinks, etc.. Just kindly decline and continue on to enjoy your first class stay. Don't do the presentation, it will waste your day and the discounts are...

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10Thank jahancock2001

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:4.5 star — Mayan Palace Riviera Maya 4.5*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Riviera Maya staff and other travellers.
551 questions
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Bayboro
9 months ago

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Questions? Get answers from Mayan Palace Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get close to the pool”
southpaw179, 26 May 2017 | Read review
“Be wary of high pressure time-share people and request unit closer to the pool area.”
P5268LJkevinj, 24 May 2017 | Read review
“Book another hotel.”
shelleyhillier, 17 May 2017 | Read review
“Get the lowest number building you can - #20 was a mile from the pool”
909SusanM, 15 May 2017 | Read review
“Not sure if it's possible to request a low numbered building? You would save yourself a lot of time, but they might be noisier.”
APittsburgher, 10 May 2017 | Read review
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