We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mayan Palace Riviera Maya

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Playa Paraiso
Check In Check Out
Show Prices
Management photos
Mayan Palace Riviera Maya
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,250 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mayan Palace Riviera Maya
See the most recent reviews
Showing 2,536: English reviews
Pittsford, New York
Reviewed 20 March 2011

I read through these reveiws on my return from vacation. I wish I had read them prior. Yes, the pool is great, BUT it's a 20 min walk to get there. Yes the Carribean is beautiful, BUT you can't go it because of the rocky beach. Yes the restaurants are good, BUT try and find 1 that serves a light...

 Report
Helpful?
7Thank Bajaboy08
Victoria, Canada
Reviewed 6 March 2011

We were under the impression that this was a 5 star- Wrong maybe a 3 star....very dissapointing. Our room had no fridge, no coffee pot. There were numerous holes in the blankets. No chairs on the balconies. This resort was isolated and knows how to charge for everything. There were a number of restaurant choices on site but all were...

 Report
Helpful?
Thank Wavi62
Snoqualmie, Washington
Reviewed 5 March 2011

We bought our timeshare 9 years ago under a lot of pressure for a reasonable price and had not visited there. When our maintenance dues came up we decided to go instead of paying for nothing or exchanging. We were amazed at the changes! Beautiful vegetation lining well-scrubbed walkways. Massive, quiet and private poots for all ages. 12 varieties of...

 Report
Helpful?
2Thank Vic1951
Allentown, Pennsylvania
Reviewed 4 March 2011

I have traveled to some high end resorts and some discount spots, enjoying both with little complaint. This one is terrible. Because the rooms are in blocks located in the middle of nowhere with no possible view of anything but tree tops, I spent about 4 hours of my one week stay riding or waiting for trolleys to get to...

 Report
Helpful?
6Thank Love2Leave
Boston
Reviewed 3 March 2011

We stayed here in mid-February as a timeshare trade, and it was our first experience with a really large resort (this place employs 1800 people!). The positive: Gorgeous property; amazing pool; excellent restaurants on the premises; very helpful and accomodating staff;lots of local widelife -we saw many bird species, a coatimundi, iguanas, and a sort mini-peccary right from our room;...

 Report
Helpful?
3Thank deh28
Wakefield, RI
Reviewed 1 March 2011

My friends and I stayed here for a week. We arrived at 1:30 and were told check in wasn't until 5pm. So if you get there early have something to change into and go to the pool. We found the one bedroom suite clean and fairly well equipped. We were in Building 12 and it was a very long walk...

 Report
Helpful?
3Thank Matunuckgal
Reviewed 26 February 2011

The grounds and public areas are great - once you reach them via a half hour trek from your room. The staff are very friendly, but you have the feeling they would get fired for failing to constantly say "hola" to every guest they meet. Perhaps it was the black mold on the bathmat that first started to sour me...

 Report
Helpful?
2Thank kevin235
Prince Albert, Canada
Reviewed 24 February 2011

We stayed here 5 years ago and it was large then...huge now! There are no ocean view rooms at all...and the only time you can see the ocean is when you go past the pools (which are the best feature of the resort) and hunt for it. The beach is not a swimming beach which we were aware of. There...

 Report
Helpful?
3Thank Sask306
Charleston, West Virginia
Reviewed 24 February 2011

Most of our friends were there for two weeks...I was there for 8 glorious days. We had a fantastic time...the Maya people are so happy, friendly and helpful. They were always telling us "don't worry we will take care of it" with a smile on their faces! The restaraunts at the resort were all great and we enjoyed all of...

 Report
Helpful?
2Thank GRammysham
Fargo, North Dakota
Reviewed 24 February 2011

We stayed at the Mayan Palace earlier this month. There were two couples in our group and we had a 2 bedroom unit. The rooms were very nice, yes they did smell a bit musty but I believe it is from the humidity and not the building itself. There are ceiling fans which help quite a bit. We were in...

 Report
Helpful?
10Thank ndmom11

2,754 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2682)
Viewed
Pool/Beach Area (845)
Viewed
Hotel & Grounds (383)
Viewed
Room/Suite (192)
Viewed
Dining (186)
Viewed
Family/Play Areas (38)
Viewed
View from Room (51)
Viewed
Bathroom (14)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (969)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (15)
Viewed
Dining (15)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (4)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.8 km away
Senses Riviera Maya By Artisan
Senses Riviera Maya By Artisan
#8 of 11 in Playa Paraiso
171 reviews
1.4 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,521 reviews
0.8 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,147 reviews
Show Prices
Show Prices
Show Prices
12.4 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 211 in Playa del Carmen
2,775 reviews
1.2 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4,621 reviews
1.1 km away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#4 of 11 in Playa Paraiso
5,679 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:4.5 star — Mayan Palace Riviera Maya 4.5*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Riviera Maya staff and other travellers.
513 questions
Ask a question
Bayboro
6 months ago

See all questions (513)

Questions? Get answers from Mayan Palace Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get in buildings 1-5. These are close to everything.”
 of 5 bubbles shophappy36, 25 Feb 2017 | Read review
“Bldg 4 & 5 good proximity to pool & restaurants.”
 of 5 bubbles glbkge, 24 Feb 2017 | Read review
“If you get stuck here ask buildings 1 to 6”
 of 5 bubbles expectation1, 19 Feb 2017 | Read review
“Rooms in the lower numbered buildings are closer to the pool and restaurants. Otherwise you will need to take the shuttle.”
 of 5 bubbles RobynY_12, 16 Feb 2017 | Read review
“Ask for Blocks 1 to 8 of the Mayan Palace, as they are nearer eh pool and beach, etc.”
 of 5 bubbles Mark_Lisbon, 14 Feb 2017 | Read review
5 of 5