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Iberostar Paraiso Beach

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Iberostar Paraiso Beach
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4,553 Reviews from our TripAdvisor Community

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Showing 3,029: English reviews
1 review
Reviewed 4 days ago NEW

We where invited to wedding and come early. They gave us the room at 16:00 instead of 15:00 even we camw at 13:00. On the second they they move us hotel and ahin checkout at 12 and check in at 15:00. We must to leave the previous room at 12 and we got the new room only at 15:00.

Review collected in partnership with Iberostar

Helpful?
Thank Asaf M
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

Spontaneously contacted Westjet vacations for a quick getaway. Left on a Tuesday morning, returned Sunday pm. Completely a hassle free vacation from start to finish. Shuttles included. Hotel beautiful with great food, ambiance, and beach. Yes, you have to secure a beach/pool chair early as the towel game is played, but that is not unusual. We did not do any... More 

Helpful?
1 Thank Nannerama
Glen Ellyn, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW

4 th time in the Iberostar Complex. Beautiful grounds, very good beach, fantastic staff (95%)- best we encounter in Riviera Maya in 8 years. Very clean. Buffet food - not the best, we think quality and variety was better few years ago. Good restaurants, especially Italian, Mediterranean and Star Rock Cafe. We did not like Brazilian, meats cooked poorly. 1st... More 

Helpful?
1 Thank GrazynaC_13
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

My Partner and I spent 7 days last September at this resort. The year before were at the resort next door: Iberostar Del Mar. We had a great time in all aspects: Nice beach, great buffet with crabs and giant shrimps. The a la carte were excellent: we hate lobster at 3 restaurant: Stakehouse, Mediterranean, Bresilian. The grounds are immaculate... More 

Helpful?
1 Thank Gerald A
Level Contributor
3 reviews
Reviewed 1 week ago NEW

Iberostar Paraiso Beach was a very nice property with a beautiful beach and very large pool area. However, we were very disappointed in the food. We are not snobby, elite foodies...we just want something that tastes good! The Japanese restaurant was where we found the best meal. The buffets closer to the beach are terrible. The beach grill with hot... More 

Helpful?
Thank Lisa S
Ely, Iowa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Hands down, best family vacation yet! Phenomenal staff, excellent accommodations, with great food! Absolutely never felt like we had to tip, but sometimes did, because service was really that good! General manager needs to be commended, as he has established an awesome template for success! Far and above superior to other resort brands out there!

Helpful?
3 Thank Tom W
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

The facilities were beautiful and the atmosphere was inviting. The few draw backs was the room smelled of mildew and power kept going off and on the entire visit. Would recommend but a few fixes would make this truly a paradise!

Helpful?
1 Thank Jimmy B
A TripAdvisor Member
Reviewed 1 week ago via mobile

Third time at this resort, grounds are beautiful, we'll maintained with all sorts of tropical animals, beach is also very well maintained, lounge chairs were always available every time we looked for one,and they bring drinks right to you and they will remember you if you tip,rooms clean and comfortable if a bit dated,food choices are good,al a cart restaurants... More 

Helpful?
2 Thank A TripAdvisor Member
Halifax, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Myself and 5 friends booked this resort for a week. We were not disappointed. Yes the resort is large but we didn't mind the short walk to the beach or lobby. Rooms and grounds are very well kept with lots of friendly staff around. We enjoyed Eric's yoga and aquacise classes, the guys at the shooting range were fantastic, and... More 

Helpful?
2 Thank Xy71
Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

We stayed at the Iberostar Paraiso Beach resort in November 2016. The resort is very green - there are many plants, lots of water and a variety of animals (coatis, flamingos, peacocks ...). The service was great and the staff speaks good English. The rooms are spacious and the maid services was good, but be careful which building you are... More 

Helpful?
2 Thank George K

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: €192 - €491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#4 Green Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
708 questions
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Loveland, Colorado
over a year ago

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Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 31 is located close to the beach but a LONG 800 metre walk to the main buffet/restaurants. 34 would be middle and better.”
 of 5 bubbles Nannerama, 26 Nov 2016 | Read review
“Building 32 is close to the beach”
 of 5 bubbles lisasD4812BG, 26 Nov 2016 | Read review
“Avoid buildings #37 to #41 if noise bothers you.”
 of 5 bubbles 213GeorgeK, 24 Nov 2016 | Read review
“2nd floor great!”
 of 5 bubbles HiSuziHi, 20 Nov 2016 | Read review
“get room by beach and pool”
 of 5 bubbles 448austinc, 18 Nov 2016 | Read review
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