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Iberostar Paraiso Beach

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Traveller (7200)
360
Panoramas (4)
Pool & Beach (1667)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Free parking
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
Hotel links
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Location

Full view
Contact
Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico
Getting there
Cozumel Airport27 km
Cancun Airport32 km
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6,243Reviews
7,437Photos
1,381Q+A
100Room tips
Traveller rating
  • 3,300
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  • 664
  • 218
  • 150
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Popular mentions
My boyfriend and I recently stayed here for our anniversary. After reading a lot of reviews I was a bit weary of our choice but it ended up being an excellent vacation. Upon arrival, our room was upgraded for free as a gift for our anniversary. I almost think the fact that my
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This is my second time staying at the Iberostar Paraiso Beach. I came in 2015 and went back March of 2019 for spring break. This is the BEST resort in all of Cancun, Puerto Murales, and Playa Del Carmen area (since it's sort of in the middle). The resort is clean, absolutely
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This will literally the best resort in Cancún! We stayed for eight days and wanted to stay for a month. The staff was so amazing, probably the nicest people we have ever met! We are a family of four and had plenty of activities for all of us. The star camp was extremely fun,
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We stayed here in January on a family holiday, this was our second time at this hotel. We had an amazing time, I cannot find any faults, everywhere is just beautiful, the grounds are impeccable, so clean, not a piece of garbage anywhere to be found. All the staff are hard
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Highly recommend upgrading to prestige star service as it gives you access to private beach area with balinese beds and more space. If you have dietary restrictions the star prestige private concierge helps you design your meal plan and all reservations at restaurants. Our
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Review collected in partnership with Iberostar
Response from Quality Manager I, Quality Manager at Iberostar Paraiso Beach
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Iberostar Paraiso Beach on your most recent vacations and for taking the time to share your comments with us. We are glad to know that you were delighted with our Star Prestige exclusive amenities, facilities and our tasty gastronomic offer at the “Hashiru” and “La Hacienda” restaurants. Furthermore, we assure you that we will share your praising words with Wendy and Marco, they will be pleased to know that they contributed to make your stay more enjoyable. It will be a privilege to serve you once again in the close future! Kind regards, Quality Manager Iberostar Paraiso Beach
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Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Beach
The Suite Presidencial at the Iberostar Paraiso Beach
Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Beach
The Suite Presidencial at the Iberostar Paraiso Beach
autre vue du lobby
inside our room
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123456141
Been there 3 times and have not seen any.
0 votes
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is there waiter service at pool and beach ?
Yes! Always someone coming around to take orders and clean up cups. I was mainly by the pool.
1 vote
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People put towels on them to save them. Only the sun beds on the beach though. There are quite a few. We never had a problem getting one at any time of day. On the pool you aren’t allowed to reserve sun beds at all
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Hi Catherine, there is no question, the resort is quite large but the golf carts are typically always handy, so I don’t see that as a problem for you. I did notice something that impressed me; they actually have special beach huts that are reserved for people with wheelchairs. You don’t see that very often at resorts in places like Mexico. Regarding the food; we found it to be really good and experienced no issues. Overall, our experience at this resort was extremely positive and I would highly recommend to anyone! P.S. my wife and I are quite fussy and particular, so when I provide a positive rating it’s warranted. Hope my feedback is of assistance to you!
1 vote
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123456277
"we were on third floor, but all floors were very quiet. We were not far from the beach, pool, or buffet."
"The top floor has the best views! The rooms closer to the beach are better because they have less noise and are close to the beach."
"We stayed in building 31 close to the beach. Jr. Suite with king bed. Balcony towards pool. "
"The resort is huge, so I recommend to get a room right in between the reception and the beach."
"Building 34 and 33 are in the perfect location for accessing the pool, beach and a short walk to the lobby and main buffet."
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12345620
PRICE RANGE
US$182 - US$453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso beach hotel playa paraisoiberostar playa paraisoiberostar hotel paraiso beachiberostar paraiso del mar
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
424
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