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Traveller (47)
Room & Suite (32)
Pool & Beach (14)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Akena City Hotel Saint-Malo Dol-de-Bretagne offers a covered and heated swimming pool. The guest rooms have each private bathroom, air-conditioning, television and unlimited free Wi-Fi. Some of the rooms also have disabled acess and there is a lift providing access to the rooms on the upper floors. Secure parking is available onsite.An all-you-can-eat buffet breakfast is served every day, from 7 am to 9.30 am during the week and from 8.00 am to 10.00 am on weekends and bank holidays.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast Available
Electric vehicle charging station
Heated pool
Hot Tub
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
HOTEL CLASS
298Reviews
113Photos
0Q+A
6Room tips
Traveller rating
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Popular mentions
Very basic and what I would say is a little over priced for what it is. We paid just under £100 for one night for a family room and it didn’t even include breakfast. Having stayed closer to Saint Malo at a different hotel the last time, definitely prefer the other, sadly it was
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Response from doldebretagne, Propriétaire at Akena City
Responded 9 Sep 2018
Dear Customer, Thank you for your feed back. We think when you chose our hotel, you were able to compare the prices: It is quite rare to find large family room for only 100 euros in our area at this time of year. In addition the access to the swimming pool is free and included in the Price without supplement. Our hotel is new and 3 stars. At this rate, in August, you will find only a little double room without breakfast, not a family room in St Malo, in a 2 star hotel without a swimming pool, without free parking, without air conditioning and without lift. In France, breakfast is usually not included in the price of the rooms except special offer: this information was on your reservation. It is better to compare prices at the same time to realize that our offer is very cheap for the month of August. We are sorry that you seem not very happy: we would have liked a better experience for you Best regards, Sandrine MARTIN
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This is the 3rd visit to this hotel. Each time we've been welcomed like visiting family members! The kids love it! We choose this hotel for its location to the coast and the lovely town of Dol de bretagne. The hotel is very clean, and situated away from the main road making it
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Response from doldebretagne, Propriétaire at Akena City
Responded 16 Dec 2017
Dear Family Latavernegiroise, Thank you so much for taking the time to write this review so nice. We are pleased that you enjoy our establishment with your family: our efforts are rewarded with your compliments. We wish you a very happy holiday season with your children. See you soon, Sandrine MARTIN
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The hotel is located within a light / small industrial area and off any main road so it is very quiet in the night. Windows can be opened this is a plus if you like fresh air and hate air conditioning (which in some hotels can‘t even be turned off, with sealed windows) Rooms
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Hotel has reasonable rooms tho small, the breakfast however, which was almost 9 euros each,, was the worst continental breakfast we have ever had. very small sized croissants ,etc, small chunks of french bread, small pieces of cold meats, not much selection, and freezing
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Response from doldebretagne, Propriétaire at Akena City
Responded 25 Sep 2017
Dear customer, Thank you for taking the time for this review. I'm sorry about your great disappointment over breakfast. I remember very well your arrival as I showed you the picture of breakfast to allow you to choose breakfast with the description of the content. I also remember very well your disappointment in the morning when you found out that the eggs were cold: I apologize for not giving you this information because I saw that it was important to you. The breakfast is unlimited so we chose to put a lot of choices (3 kinds of viennoiseries, many choices of cereals, cheeses), kouign aman which is a cake from our region, 3 kinds of cold meats, yogurts, fruit salad, compotes, several fruit juices, dried fruits (apricots, figs, prunes), apples, oranges ...: it is presented in small portions to be able to taste everything. We recharged regularly and it is therefore possible to eat the quantities that one wishes. For information, the breakfast is at the rate of 8.90 euros whereas in France, the average is 11.50 euros in a 3 stars hotel: our breakfast is generally very appreciated. I am sorry that this is the negative memory you have of your stay and I hope you still enjoyed your stay in our area. Best regards, Sandrine MARTIN
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+2
This hotel should be called the "zero tolerance policy & austerity hotel" - I've never in my life been as happy to leave a hotel before. Strictly speaking it's also less a hotel dedicated to the well being and happiness of the guest and more a "maximum return on investment"
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Response from doldebretagne, Propriétaire at Akena City
Responded 12 Sep 2017
Dear customer” Anonymous”, We take note of your opinion with astonishment since you did not make any remarks during your stay. We find that the main point that disappointed you were the bans on eating and smoking. It is normal that it is forbidden to smoke or eat in a hotel room: it is just a minimum of respect for the next occupants and this guarantees the quality of the room. We also note that you usually put "horrible" reviews on most of the hotels you visit when it is the first time (over 200 reviews) that our hotel is described as horrible: Sincere grievance to be so often disappointed with your own choices. We offer others solutions for people who already have their own food. There is also a picnic table nearby. For the hours of reception, our establishment is family-run and does not have enough size to have a reception all night. Our automatic check-in welcomes our guests all night long: know that we live on site and that you are not alone in case of emergency. You are perfectly safe with us. Our hotel is 3 star with French standards: free parking, air conditioning (21 ° C displayed and it was 20 ° C in your room: for the month of August I think this is not unacceptable) elevator, double glazing, shutters, swimming pool ... and it is located in a quiet area, not by the road. Even the picture of the parking taken from your room allows to see the wooded environment where we are located. The price of 110 euros corresponds to a triple room because the month of August is the busiest month of the year in our region: our hotel was full the day of your stay because our prices correspond to the period. But you did not pay this rate at the end of August contrary to what you indicate: you just have to check the true amount on your invoice. You have booked on Booking.com: the description of the hotel specifies that we are located 30 km from Saint-Malo, why then do you seem so surprised by this information? What a pity that you have not read the simple description of the hotel before booking which you will have avoided a disappointment on this as well. You have chosen our hotel because it is much cheaper than Saint-Malo or Mont-Saint-Michel on these dates: for information, the price is even lower on our own website (You booked on Booking.com which takes a commission on the price of the room) Our hotel is located in Dol de Bretagne, a lovely medieval town located between Mont Saint Michel and Saint -Malo which allows you to visit many points of interest and have ample free parking when you come in the evening and enjoy the pool (we could not have a large pool if our facility was in the center) city of Saint-Malo) The pictures of the swimming pool are taken with a simple telephone: it is 13.50 m long and 5 m wide. The maximum depth is 1 m40. Besides, you have photos taken by the travelers themselves with simple phones. Why tell lies about yourself? The fact that children are present in the pool in August is not surprising: the pool is however quieter in the afternoon as most of our guests leave to visit the surroundings. For the time of departure, maybe you have a problem with your watch because I never rang a room at 11am this summer. So yes it's a bad joke. There are more than a dozen restaurants 3 km away in the city center (and not 9 km since you are no longer in the town of Dol de Bretagne): you will find directly the list of these restaurants on Tripadvisor but I would have indicated these addresses on request. So it's not a lie because everyone can check it out. There is also a restaurant and a bowling bar located 200 m from the hotel. In conclusion, you are lying about the price you paid, you are mistaken about the size of the pool (twice as wide as you indicate), restaurants (twice as close), the fact that we you rang at 11am ... so your review is not very objective and just reflects the disappointment not being allowed to use the room as a dining room. Thank you for your review as you indicate, the room is clean, the bed comfortable and for most of our guests, these are essential criteria. Our hotel is located in a quiet location with a free heated indoor pool and a big free parking. We are still sorry that you had a bad time with us because we spend a lot of time to greet, advise our guests on tours and restaurants, check the cleanliness of the hotel and the pool to be sure that everything is perfect : we wish you to read more the descriptions of the hotels before booking to avoid unnecessary disappointments in every place where you go .. We hope that your opinion will inform our future customers and we are delighted to welcome customers for whom cleanliness and respect are important. Regards, Sandrine MARTIN
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Photo provided by managementAkena City
Chambre Double Akena Dol de Bretagne.www.hotels-akena.com
chambre
salle de bain
Photo provided by managementAkena City
Salle de Bain AKENA Dol de bretagne.www.hotels-akena.com
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"Get a rear facing room. It overlooks a field of maize. Front rooms overlook the car park"
"The hotel only has a few rooms so the position of the room is less of a concern here."
"Take a mattress topper or a supply of pain killers"
"All seemed to be much the same. No immediate noise in this out of town location"
"I think each room is quiet"
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12
PRICE RANGE
US$80 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
FranceBrittanyIlle-et-VilaineDol-de-Bretagne
NUMBER OF ROOMS
30
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