Strategically located in the exclusive resort area of Costa Adeje, Sheraton La Caleta is surrounded on one side by dramatic mountains and on the other by the blue Atlantic Ocean. Offering direct access to the coast-line promenade, the resort is a few minutes' walk from the beautiful beaches of Tenerife and its water sports. The Canarian Archipelago enjoys an exceptional climate of 23ºC all year round. This, in combination with Tenerife's remarkable natural habitat, makes the hotel a peaceful and relaxing destination for a wide variety of travellers.
The resort has 284 bright and spacious rooms all with spectacular views of the Ocean from their private terraces, including 20 premium Suites. A well-deserved rest will be found in our signature Sheraton Sweet Sleeper Beds.
Guests take time to sample the delights of our 4 restaurants and 2 bars, and savour the variety offered at our El Parador buffet restaurant; taste authentic Japanese specialties in Kamakura restaurant; get to know the best of Spanish cuisine at La Venta restaurant or indulge in a light Mediterranean lunch by the pool at Vivace.
Families enjoy fun-filled adventures within the hotel's 18.000 Square meters of subtropical gardens and terraces, magnificent sea-water pool and 2 fresh-water heated pools.
The hotel offers a new sport center facility, Padel and tenis coursts and the reknown Spa Eutonos and 24h Sheraton fitness gym.
Whether guests are looking for a peaceful relaxing vacation or a fun-filled family getaway, our hotel's mission is to allow them to make warm long-lasting memories.
Many thanks to Iker for providing us every morning with a basket of fresh donuts, since we asked for some on the first day. So kind and so much appreciated. This is the kind of personalised gesture of care that make the difference.
Well-kept gardens, clean pool, attentive staff who were friendly and smiley. The room was large and clean. We felt that covid was taken seriously and that we were safe. Breakfasts by the pool were brilliant. The evening meals were variable, partly due to reorganisations to cope with changing occupancy levels. The steak was one of the best we have ever had, other food was good. Problems were dealt with professionally and we were made to feel good afterwards. The staff made big effort to help us with a problem of our own - thanks for that! Overall, it was a great stay.
We initially booked for 5 days but extended to 10 as enjoyed the hotel so much. It worked out a great place to stay that combined work/pleasure during such tough and uncertain times regarding the ever changing rules on travel whilst we were there in December. The buffet breakfast offered plenty of choice although the room service menu was limited and needs improvement. Special thanks to the Manager Salvartore who was extremely understanding and helpful with regards to what we needed - Cant speak highly enough of him and we will be back once travel permits.
This is a very nice hotel, and the staff are brilliant; friendly and helpful. For the most part the facilitates at the hotel are good, the rooms are clean, housekeeping is very attentive and rooms are quite spacious - even the basic rooms. Of course during the pandemic times, the hotel is restricted in some of its offerings and all guests, along with staff, have to wear face masks when in public areas unless eating / drinking at a table. The hotel has adapted its breakfast restaurant as a result of the pandemic and there is a full contactless experience with the chefs and various food stations; in an effort to minimise unnecessary contract. Regardless the breakfast was very good with a wide variety of choices; fresh juices, hot chocolate, an omelette / egg station. All staff preparing food are behind screens. The pool area was not too busy during our stay and there is opportunity to have drinks and food outside too near the pools. Inside the rooms, even though it was clean and tidy, it is clear the hotel is ageing and some things can use an upgrade such as bedding, and chairs. The floor in the room gets very cold so it was disappointing that the basic rooms did not seem to have any slippers, as these were on the housekeeping trolleys and our friends had them in their rooms. I am sure it is possible to request this but never got around to it. Also the room TVs allow you to play movies / videos from your personal devices via a browser link. (It is the first time I have watched TV in a hotel - but the pandemic curfew meant we could not be out too late / early.) The hotel has a happy hour session for drinks in the evenings and during the pandemic times, this was quite good noting the limitations, and the drinks worked out quite cheap. The hotel has very good rules to help protect guests and staff during the pandemic times, and visitors also need to produce proof of a negative covid test. This is good to know. There is also a car park underground which is great if you hire a car. There is a need to pay room rates up front on check in, which is unusual in my experience but it worked out well as I just dropped the key off on check out. I would recommend the hotel, as long as the price is right too! For us the rates were not bad for this quality of hotel, area and inclusion of breakfast in Tenerife but I would not pay too much more.…
We are a bit torn. Staffs are wonderful but we are very disappointed about the food and hotel services in general... It’s not at all a 5 star hotel experience in terms of food or hotel services. Pools were too cold to enter and not a single evening entertainment was provided from Dec 22-26... My kids have mosquito attacks for two days even after my complaints and finally on the 3rd day, they put some mosquito repellent.. room service was almost disgusting:( I am disappointed overall...