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Iberostar Cristina

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Traveller (897)
Room & Suite (179)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Open all year round, the Iberostar Cristina hotel is located in Playa de Palma and has been especially designed for families with children, couples or groups of friends to enjoy an entertaining and relaxing holiday. Its proximity to Palma airport and the city make this a perfect hotel to move around the island comfortably while still staying close to everything. It’s also an excellent hotel for cyclists due to its facilities and services. The Cristina hotel has 405 cosy rooms that have been refurbished to offer a better accommodation experience. It also offers a comprehensive SPA Sensations for relaxation, a heated pool, outdoor pool for adults and children, free Wi-Fi, fitness room, all inclusive (optional accommodation type), Monkey Club (ages 4 to 7), Dolphin Club (ages 8 to 12), Eagle Club (ages 13 to 17), professional shows, children’s playground, a restaurant with show cooking and two bars. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Code 10% Off: EXTRA10
Hotel deals

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
38Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
1,285Reviews
941Photos
166Q+A
100Room tips
Traveller rating
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  • 34
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Popular mentions
The name say it all, Iberostar. An excellent spring break. The service at the Iberostar Cristina is excellent. I'll like to star with the reception. Gracias Nuria & Javi. Trully professionals. The check in was fast and enjoyable. The room assigned was just as picture.
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Response from ReputationOnline, Quality Manager at Iberostar Cristina
Responded 1 week ago
Dear guest, We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar. Such pleasant feedback of our hotel, service and gastronomy is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your positive review of our hotel and we hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Cristina
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Hotel's Favourite
To you all who Took time out over Christmas to look after myself and Children...from reception to chamberstaff...and a massive Thank you to all restaurant staff and fantastic Chefs( in trade my self up in Cala Millor)... Big pay rise to Tous for all his hard work with
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Response from ReputationOnline, Quality Manager at Iberostar Cristina
Responded 15 Jan 2019
Dear Darren, We would like first and foremost to thank you for choosing Iberostar for your stay of over the Christmas holidays and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of facilities, provide a holiday feeling of the very special kind for our guests. We are truly thrilled to hear that you and your family had a fantastic time in our hospitality. Again we thank you for sharing this constructive feedback and we really hope to welcome you back again this year. Until then, we wish you the best and a fantastic 2019! Best Regards, Quality Manager Iberostar Cristina
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This is a well located 4 star hotel ( just one block from Palma beach). The best is how friendly are the people working in the hotel. As I'm getting older, regardless the facilities of the hotels wherever you go, it is the people that really make a difference.
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Response from ReputationOnline, Quality Manager at Iberostar Cristina
Responded 2 weeks ago
Dear guest, We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. This is ensured by our employees, the numerous services available and the careful distribution of our hotel and its facilities. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Cristina
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Really ?? Aren't you supposed to be a "family hotel" and claim to have so many facilities for children but yet when i called you today on the phone, first person couldn't speak 2 words in english and put the phone down and second person was rude telling me the cots for infants
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Response from ReputationOnline, Quality Manager at Iberostar Cristina
Responded 3 weeks ago
Dear Guest, Thank you for getting in touch with us today and for detailing some of your concerns. Firstly, we are sorry if you experienced some trouble getting through to our hotel but as you may appreciate our reception team at times are busy attending to guest check-in/check-out. Nevertheless, we apologise for any inconvenience caused and would like to reassure you now that our hotel does indeed provide cots for infants and of course one will be provided for you. Should you have any further questions or requests relating to your stay, please don’t hesitate to contact our call centre as our wonderful team will be happy to assist you. Again thank you for getting in touch, your feedback is valuable to us. We do in fact read and record every review as it helps us to maintain our excellent standards of service and ultimately provide our guests with the best holiday experiences. We very much look forward to welcoming you and your family to our fabulous hotel soon. Until then, pleace accept our warm wishes. Best regards, Quality Manager Iberostar Cristina
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We stayed in January so as you can imagine a lot of bars and restaurants were not open which meant we ate in our hotel mostly. I am extremely happy about this because the food was amazing. Fresh, cooked in front of you for some dishes, such a variety and it was all BUFFET. We
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Response from ReputationOnline, Quality Manager at Iberostar Cristina
Responded 4 weeks ago
Dear guest, It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel. We have treated your description of our services and facilities as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail. We, therefore want to thank you again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future. Best Regards, Quality Manager Iberostar Cristina
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
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12345636
Can children use the indoor pool please?
Yes, under supervision of an adult
0 votes
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Are there dressing gowns/robes in the room
We had a standard room and there were no dressing gowns
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Does the pool have sloped entrance or is it steps Thanks
The pool has sloped entrance no steps
1 vote
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Hi we are stayin over the Christmas time,can you tell me if there is a special evening on Christmas Day,
Dear customer, Thank you for your interest in our hotel Iberostar Cristina 4*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
0 votes
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How much would it roughly be to upgrade from Room Only to Half Board
Dear customer, Thank you for your interest in our hotel Iberostar Cristina 4*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
0 votes
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12345634
"Get the suite"
"I think all rooms have a balcony view but our room had a giant tree blocking most of the view!"
"Electric kettles in the rooms would be nice! :)"
"We had 5th floor facing the tennis courts ,we liked it."
"The first floor rooms are above the restaurant/bar/lobby area, so for a quieter holiday request a higher room."
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12345620
PRICE RANGE
US$85 - US$448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar royal cristina hotel playa de palmaiberostar playa de palmaiberostar hotel royal cristina
FORMERLY KNOWN AS
Iberostar Royal Cristina
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
405
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