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We enjoyed our stay here, but I'm not sure if we'll ever be returning. It's a fine hotel, an excellent 3-star hotel but a struggling 4-star hotel. There are various deficits in their attention to detail that prevent it from being a true 4-star hotel:...More
My friend booked this as we wanted a last minute getaway so we booked and arrived within 48 hours for 4 nights at the end of Sept/Beginning of October.
The location is excellent, just by the beach and appeared to be in positioned in a...More
Golden Playa is a very good hotel on the Playa de Palma beach, in a quiet area, also close to the centre. The food was good, the room spacious and very clean. WE had halfboard, the hotel does not provide lunch.More
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1 Thank Ramona M
Response from 4409, Director de Relaciones con Clientes at HSM Golden PlayaResponded 4 September 2017
Thank you so much for sharing your opinion with us.
We are so happy to read that you enjoyed your stay at our hotel and also you liked the food and your room.
We will be very pleased to welcome you back again...More
The location is great, the rooms are clean, the staff kind and helpful.
The only "disturbing" thing is in the mornings the maids pulling the beds on the foor, and it is very loud. We were in the second floor end heard almost everything :/...More
Thank Rita K
Response from 4409, Director de Relaciones con Clientes at HSM Golden PlayaResponded 1 August 2017
We would like to thank you for having chosen HSM Golden Playa to spend your holidays in Mallorca.
We apologize about the noise caused by our maid, we take notes about your suggestion.
Thank you for recommend our hotel, we will be pleased...More
Had a "suite" as we travelled with a big family of 3 children. I would not necessarily call it a suite since it looked not to differ in any way from the other rooms except there was an additional foldable sofa/bed in a small windowless...More
Response from 4409, Guest Relations Manager at HSM Golden PlayaResponded 28 April 2017
First of all, we would like to thank you for your time sharing your opinion in Tripadvisor.
We are regretful to know that your perception of our resort did not comply with the image of a four-star hotel.
We are very sorry to...More
When you come out of the Hotel turn left you can walk or catch the small train that runs up & down the promenade shops (gifts/clothes)/restaurants all the way to Arenal - turn right shops all the way to Canpastilla & if you... More
When you come out of the Hotel turn left you can walk or catch the small train that runs up & down the promenade shops (gifts/clothes)/restaurants all the way to Arenal - turn right shops all the way to Canpastilla & if you want to go to Palma to see the Cathedral/Harbour and where there are loads of shops you can catch a bus outside the Hotel to Palma.
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"High floor, as close to the waterfront as possible"