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Calle Vaixell 2, 07610 Playa de Palma, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (790)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THB El Cid
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 84 hotels in Playa de Palma
Travellers' Choice
The THB El Cid is an adults only hotel located on the beach front. Direct access to the Playa de Palma promenade. The hotel has 2 big pool areas, a buffet restaurant, snack bar and pool bar. Tennis court, free wellness area with indoor pool and sauna. Massages with extra cost. The rooms are all refubished with free wifi, air conditioning and fridge. Very close to the airport and Palma city.
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Special Price:10% off room rate

Location

Full view
91Great for walkers
Grade: 91 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Calle Vaixell 2, 07610 Playa de Palma, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport2 kmSee all flights
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1004Reviews71Q+A100Room tips
Traveller rating
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Popular mentions
Roving07661551771 wrote a review 13 Sep
1 contribution
What an amazing hotel. Staff are so friendly and helpful. Breakfast was a journey of discovery as so much to choose from, both local and from other countries. The pastries were a special treat. Loved the fresh water bottle that was always available in the room and the mini fridge to make sure always cold. It is also so well located. Just a few steps from the beach and so many restaurants and cafes to choose from if you don’t want to eat dinner at the hotel. The pool with the windmill was perfect for the hot days.
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Date of stay: September 2021Trip type: Travelled with friends
Room Tip: Book early for the pool.
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Response from THB El Cid Hotel, General Manager at THB El Cid
Responded 2 days ago
Dear Roving07661551771, Thanks very much for your nice comment. We are happy to see that you liked the hotel, and that our staff was nice and helpful with you at all times. It is nice to read, that you liked the breakfast that we offer, and that you always found something you liked to eat. We always offer the breakfast, in a buffet way, so that the guests have always a wide variety to choose. We are glad to know, that you liked the different facilities of the hotel, and that the windmill pool was good for you during your stay. Finally, we want to thank you for your comment, and we hope to see you again with us in a near future. Thanks very much, Kind regards,
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Simon P wrote a review Oct 2020
3 contributions1 helpful vote
Hotel's Favourite
We enjoyed the hotel very much. Great location, and we had fantastic views from our balcony. Also the staff were exceptionally friendly and went out of their way to help. my daughter has a gluten allergy, and the catering staff were all too helpful. The cycle path from the hotel to Palma is superb and makes getting around fun and easy.
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Date of stay: September 2020
Value
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Room Tip: Get a room with a sea view.
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Response from THB El Cid Hotel, Director General at THB El Cid
Responded 19 Oct 2020
Dear T4425EXsimonp, Thanks very much for your nice comment. We are happy to see that you enjoyed your holidays at our hotel, and that the time spent here was also good for you, and also for your family. It is important, that the guests tell us if they have any allergy, like gluten in your case, because when we know, is when we can do something in order to help our guests to make their holidays a bit easier. We also like the fact that you liked the location of the hotel, and that you also enjoyed the views from the balcony. We want to thank you for the nice words dedicated to our staff, who always works so hard, in order to offer the best possible service to our guests. Finally, we want to thank you for your comment, and we hope to see you again with us in a near future. Thanks very much, Kind regards,
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mdk53 wrote a review 12 Sep
Wilmington Delaware100 contributions62 helpful votes
We stayed here for one night before our 6:15 am flight the following morning. That’s about the only positive thing I can say about this hotel….proximity to the airport. The first red flag was at check in. Help with our bags? Point to the elevator. No carts, much less a bell station. Then at our suite, we walked into a sauna. Pop in the wall key and turn on the AC, followed by hot air barely blowing out of the two vents. Front desk call response: close all doors. Double checked that, then a second call brought the repair man. After a couple temperature checks his cure is to turn off one of the vents. Third call gave us a second room, same no AC situation. “We need to get new equipment” was the response. Yeah guess so. Then to dinner. A massive buffet with tourists all around. Food looked good though. Super spreader? No thanks. Next to pack fir our flights. Put a bag on the table. It disconnects from the sofa. After no sleep in the heat chamber we welcomed our 4 am pickup.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from THB El Cid Hotel, General Manager at THB El Cid
Responded 2 days ago
Dear mdk53, We are sorry to read that your experience with us was not good. With reference to the problem you had with the aircondition, we want to say that once it is disconected, and you want to conect again, it lasts some time until it gets the correct temperature. It is also important to mention, that the fact of being allocated in a suite room, means that the room is bigger than the normal ones, and the time it lasts to get the correct temperature, will be always longer. In addition to your comment, regarding the dinner, we want to say, that our establishment, follows in a very strict way with all the Covid measures. Also our capacity at the restaurant, has been limited, and we have increased our capacity at the terrace. But on the other side, we want to say, that we do not understand your comment regarding this, because your reservation, was including only the room, and the reservation did not have dinner included. Therefore, we regret to read, that we were not able to help you to take your luggage to your room. We do not offer this service, but always that a guest of an elderly age, or some one with a disability asks us to help them, we do it with no problem. Thanks very much, Kind regards,
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glennlobo wrote a review 8 Sep
luton236 contributions90 helpful votes
I first visited the El CID pre covid. Always intending to return after a great first stay, this was my first opportunity. I was not disappointed- from pre-arrival checks to ensure I could get my testing arranged, to arrival and seeing familiar faces. Many staff were the same as before covid- 2 years on and the same staff- they described it as a family and it seemed to be. From that, comes cleaners who take pride in their work- the army of cleaners keeps the hotel spotless. I love the location, the ease of getting there, the closeness to the beach. But all of that is overshadowed by the Hotel itself. The food here, for a buffet service restaurant is exceptional. I booked Half Board as i had no wish to eat elsewhere, and had no need. The menu was varied and I ate ravenously. All the staff were welcoming, friendly and warm- the Assistant manager, the reception staff, the life guard, the restaurant staff. Needing a quick break, with no strain and stress, the El Cid relieved almost all of my stress. My only issue was the room in which I stayed- Room 126. The room itself was ok, but the sound proofing of the walls was inadequate. i could hear toilets flushing and the water running down the pipes, and... the couple next door like they were in the room with me.. luckily it was a quickie. This hotel has become my new favourite in the world- value location ease, and the welcome were all on point.
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Date of stay: August 2021
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Response from THB El Cid Hotel, General Manager at THB El Cid
Responded 3 days ago
Dear glennlobo, Thanks very much for your nice review, and for taking some minutes to write about your experience at our hotel. We are glad to see that you visited us for the second time, and that the experience in our establishment, was good for you. It is nice for us, to see that you found everything cleaned, due to the hard working of our cleaning ladies, who always do their best effort, for the joy of our guests. It is true, as you say, that the location is good, because in a few minutes, the guests can easily reach the city of Palma, which is not far away from us, or also the airport, once our guests need to go there. We want to apologize, if you found the hotel noisy during the stay, and we hope that although this happened, it was not a very big problem. Finally, we are glad to see that you liked the holidays spent with us, and we hope to see you again in a near future. Thanks very much, Kind regards,
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Rueskov wrote a review 2 Sep
Odense, Denmark479 contributions227 helpful votes
I booked thais place because it was rather cheap (I paid around 75 USD for a single room for one night), near the beach and near the airport and had a balcony. Little did I know that the hotel is actually right ON the beach and has very good views from most rooms. My room (531) had a rather big balcony overlooking both the mountains and the beach, very pleasant view. It was rather big, newly renovated and clean. there was a fridge, lots of closet space, tv and everything you should need. Shampoo, bath gel and toothbrush etc. is provided as well as a carton with water (the tap water tasted alright though). Breakfast was decent with okay coffee and warm and cold options (there seemed to be a manned egg station also). Good pool areas on both sides of the hotel. Lovely beach, a few good restaurants nearby as well as beakeries, supermarkets and a bus to the airport (very short ride but costs 5 Euros - although I paid 2 Euros for the much longer ride from Palma to hotel). Recommended. In the basement there's sauna and Turkish bath which seemed to be free for guests (but should be booked because of covid restrictions).
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Date of stay: August 2021
Value
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Trip type: Travelled on business
Room Tip: Get a room with a balcony on a high floor (531 was great)!
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Response from THB El Cid Hotel, General Manager at THB El Cid
Responded 3 days ago
Dear Rueskov, Thanks very much for your nice comment. We are glad to read, that you liked the location of the room, and that the different facilities of the room were good during your stay at our establishment. It is also nie to see, that you liked the breakfast, and that you always found something you liked to eat. Our breakfast, is served to the guests in a buffet way, so the guests have always a big choice between the different products. Finally, we want to thank you for your nice comment, and we hope to see you again with us in a near future. Thanks very much, Kind regards,
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SpainBalearic IslandsMajorcaPlaya de PalmaCan Pastilla
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Frequently Asked Questions about THB El Cid
Which popular attractions are close to THB El Cid?
Nearby attractions include Berganti Bikes (0.1 km), The Manchester Pub (0.1 km), and Samoa Beach Food & Drinks (0.4 km).
What are some of the property amenities at THB El Cid?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at THB El Cid?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at THB El Cid?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at THB El Cid?
Yes, free parking is available to guests.
What are some restaurants close to THB El Cid?
Conveniently located restaurants include Starfresco, Cafeteria Playa, and Tomy Burguer.
Are there opportunities to exercise at THB El Cid?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does THB El Cid have an airport shuttle?
Yes, THB El Cid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at THB El Cid?
Yes, dry cleaning and laundry service are offered to guests.
Does THB El Cid offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at THB El Cid?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.