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THB El Cid

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THB El Cid
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415 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Billingham, United Kingdom
Reviewed 1 week ago

Half board, March break. Lovely. Perfect location. Fab weather. Food choice very good. Staff most pleasant and accommodating. Spotlessly clean. Had a double balcony front and side - overlooking sea wow! Think these room numbers are 101,201 etc. Do ask. No kettle in room but I took my own. Could not fault it and would highly recommend. Taxi 5 min...

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Helpful?
Thank leckco
THB El Cid H, Director del Hotel at THB El Cid, responded to this review

Dear Leckco, Thanks very much for your nice words about our establishment and also thanks very much for taking a couple of minutes to write you opinion. We are glad to know that your stay with us was good, and that you also enjoyed the good weather. Thanks also for your nice words about our food, and our staff. We...

Reviewed 2 weeks ago

I normally put a lot of research into trips, but this was just a spur of the moment thing, saw this hotel was close to the airport and beside the beach so thought that was fine for me. Hotel staff really are excellent, they really work hard too. They have buffet style breakfast and dinner with the hotel and for...

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Helpful?
Thank Eric S
THB El Cid H, Director del hotel at THB El Cid, responded to this review

Dear Eric S, Thanks very much for your nice words about our establishment, and for taking some minutes to write about it. The hotel is located in Can Pastilla and it is true that this part is for German holiday makers. Some rooms have been refurbished this year, and the next year we are going to have all of our...

Prestwick, United Kingdom
Reviewed 2 weeks ago via mobile

Excellent return visit to the El CID Hotel. This hotel is our favour on the island, the staff are so welcoming and the house keeping team are excellent 10 out of 10 for cleanliness We return again in May and we can't wait it's such a relaxing location and we are so pleased that the El CID hotel is now...

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Helpful?
2Thank May S
THB El Cid H, Director del Hotel at THB El Cid, responded to this review

Dear May S, Thanks very much for your comment about our establishment, and also thanks very much for your comment about our team. It is good to know that you really enjoyed your holidays at our hotel, and we hope to seeing you again in a near future. Kind regards,

Stranraer, United Kingdom
Reviewed 2 weeks ago

Stayed here for 5 days on long weekend break. Took less than 5 mins in taxi from airport 20 Euro(booked through TaxiPMI.com). Stayed in Superior room on 5th floor, great view of pool and beach. Nice modern bathroom with wet room style shower, large rainforest shower head and also hand held showerhead. Plenty of toiletries and towels. Small fridge provided...

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Helpful?
Thank Huwshols
THB El Cid H, Director del hotel at THB El Cid, responded to this review

Dear Huwshols, Thanks very much for your nice comment. We are happy to know that your holidays were so good with us. Our guests are our priority and we always work hard in order to give them our best posible service. We hope to see you soon with us, Kind regards

Reviewed 3 weeks ago via mobile

The lobby area looks ok when you walk in and has a really strong scent of talcum powder! Receptionists have no charm or personality whatsoever, so you don't get the welcoming you'd expect from a 4 star, (although this is certainly not a 4 star, 2 star at best). They might as well just have a self service check in...

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Helpful?
Thank Bertlush
THB El Cid H, Director del hotel at THB El Cid, responded to this review

Dear Bertlush, I am sorry if your stay was not Ok at our establishment. We will also talk to our reception's team to clarify what did exactly happen. Our clients are our priority. About the TV not working, I would be very grateful if you tell this to the reception next time. They will bw glad to send you a...

Bruges, Belgium
Reviewed 7 January 2017 via mobile

You see is what you get. Large hotel means a lot of people. But the staff copes well. Breakfast and dinner are great. Friendly staff, especially the lady at the coffee bar. They should have more places outside to have breakfast/dinner. Rooms are ok, but not a lot of privacy on the terraces.

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Helpful?
1Thank dabe79
THB El Cid H, Director del hotel at THB El Cid, responded to this review

Dear dabe79, First of all, I want to apologize for my late answer. I am glad to know that you have enjoyed your stay here with us. I also want to thank you for your nice coment, and I will let our staff know about you positive opinion about them. Thanks very much, Kind regards,

Derrytresk, Ireland
Reviewed 7 November 2016

Stayed at the El Cid from 29th October to 2nd November 2016. Had emailed hotel prior to our journey requesting corner room with 2 balconies even thought I had only booked a standard room for a very reasonable price. Was given room 201 on check in which was fantastic with 2 balcony with sun on them from sunrise to sunset....

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4Thank Hillhutter
THB El Cid H, Director del hotel at THB El Cid, responded to this review
Google Translation

Sehr geehrter Herr Hillhutter, Am erstens möchte mich für die Verspättung meiner Antwort entschuldigen. Vielen Dank für Ihre nette Kommentar...

Reviewed 27 October 2016 via mobile

If this was a superior room then wouldn't want a standard as quite pokey no mini bar , had to pay for key to in room safe , over 85 tv channels only two in English and not much on them, over run with Germans , could do with some better sun loungers round the boring swimming pool that has...

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Helpful?
Thank Lorraine B
THB El Cid H, Subdirector at THB El Cid, responded to this review

Dear Lorraine B, I am sorry if you did not enjoy your stay in our hotel. About the minibar I want to say that it is true that it is empty, but if the guest want to have it full, they can ask it at the bar and we can fill it for you. If you do not say anything,...

Reviewed 18 October 2016 via mobile

Booked a night there on my birthday. (23, July) Got into room, everything was nice and clean, but somehow it felt like it was empty. Needed some plant or pictures on the wall, or some nice paint. Bathroom in very nice condition, with clean towels and shower stuff included of course. View at the sea from my balcony was nice,...

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Helpful?
1Thank Adrian S
THB El Cid H, Subdirector at THB El Cid, responded to this review

Dear Adrian S, Thanks for your comment. About your feeling I want to say that all of our romos have pictures on the wall, and the painting is the same in all the romos. I want to apologize if our receptionist was not nice to you, but I can assure you that all of our receptionists speak fluent English. Thanks...

Limerick, Ireland
Reviewed 17 October 2016

Review collected in partnership with Amoma.com
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1Thank MJF186621
THB El Cid H, Subdirector at THB El Cid, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
he hotel has 210 rooms and 6 suites, all featuring incredible views of the sea, fully equipped bathroom with hair dryer, terrace, telephone, air-conditioning, satellite television, mini-bar, safety deposit box, etc. plus all the services you would expect from tourist accommodation of this category, such as a gymnasium, sauna, Jacuzzi, Turkish bath, solarium, snack bar, lounge bar, internet connection, dinning room with buffet service, show cooking and conference room. It also features three swimming pools (one heated), garden tennis court, bicycle workshop, client parking, volley ball and table tennis. ... more   less 

Additional Information about THB El Cid

Address: Calle Vaixell 2, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: €97 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — THB El Cid 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Thb El Cid Hotel Playa De Palma
THB El Cid Majorca/Playa De Palma
Hotel Style:
#3 Romantic Hotel in Playa de Palma
#7 Family Hotel in Playa de Palma
#17 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from THB El Cid staff and other travellers.
22 questions
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Belfast, United Kingdom
Cardiff, United Kingdom
1 month ago
Costa Mesa, California
6 months ago
Chesterfield, United Kingdom
over a year ago

See all questions (22)

Questions? Get answers from THB El Cid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You need to pay extra for the sea view”
ericsL8780TZ, 8 Apr 2017 | Read review
“Room 201, 2 balconies with sun from sunrise to sunset, I am sure 301,401,501,601 are similiar”
Hillhutter, 7 Nov 2016 | Read review
“Not for everyone - suited us perfectly though room 129 has great views straight out over the sea, quiet part of the hotel, large room and balcony. View to the left a bit off at the moment due to building works - did not bother us at all. ”
MJF186621, 17 Oct 2016 | Read review
“Worth paying for a pool / sea view . A lateral sea view would be even better”
306kathleenr, 12 Oct 2016 | Read review
“Get room with sea view.”
  • View fra room
Alfen, 11 Sep 2016 | Read review
5 of 5