We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (132)
Pool & Beach (73)
Room & Suite (50)
Overview
  • Excellent36%
  • Very good43%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (334)
Filter reviews
96 results
Traveller rating
38
41
8
6
3
Traveller type
Time of year
LanguageEnglish
More languages
38
41
8
6
3
Show reviews that mention
All reviewsroom with a pool viewfree wifilots of palm treeswater machineshort walk from the beachgreat facilitiesrooms are smallplenty of choicewould recommend this hotel to anyonefive nightsstayed here for nightspublic bushalf boardbreakfast was excellentlocation was perfectgerman touristsrestaurants and shops
FilterEnglish
Updating list...
1 - 5 of 96 reviews
Reviewed 5 days ago via mobile

We just got back after six days stay at this hotel. It’s a great hotel, we got a pool view room on the top floor and the lady in the reception was very welcoming as were most of the hotel staff, we were always greeted...More

Thank Íris T
Reviewed 1 week ago via mobile

Wouldn’t stay here again! Feel like the odd one out if you’re not German. Pictures make it out to be much better than it actually is. Claims it’s a 4* hotel, I’d say a 3 if that. Way too noisy, expect to be woken up...More

1  Thank Chantelle W
Response from Hotelcosmopolitan_13, Gerente at CosmopolitanResponded 1 week ago

Dear Chantelle W, We deeply regret your experience in our Hotel and we want to apologize for all the inconveniences caused. Thanks to your comments we will do everything possible to improve and offer the best service since that is our goal and our reason...More

Reviewed 3 weeks ago

we need from düsseldorf airport to palma airport 2 ours. 15 minutes you need with a taxi to the hotel, food is good. european and a bit local food. we like it. we go there since 12 or 15 years, it is like you come...More

1  Thank Michaela K
Response from Hotelcosmopolitan_13, Gerente at CosmopolitanResponded 3 weeks ago

Dear Michaela, Thank you for so much for ypur lovely review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back again at our hotel in the...More

Reviewed 29 May 2018 via mobile

Hotel itself is nice enough, rooms are small and bathrooms could do with a tidy. Says it has air con, it does not! Some rooms seem to, our room did not!!! Two days of constantly having to ask, staff not the most helpful on reception,...More

Thank Brammers_81
Response from Hotelcosmopolitan_13, Gerente at CosmopolitanResponded 31 May 2018

Dear Brammers_81, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments....More

Reviewed 21 October 2017 via mobile

So this was our first time at this hotel, 3 star rating in my opinion. The food is nothing to shout about and if you book here prepare for mainly German/Dutch guests (can make you feel the odd one out for British) This is the...More

1  Thank Eddie B
Response from Hotelcosmopolitan_13, Gerente at CosmopolitanResponded 18 January 2018

Dear Eddie B, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$127 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Playa de Palma
#18 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$127 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Playa de Palma
#18 Luxury Hotel in Playa de Palma
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (132)
Pool & Beach (73)
Room & Suite (50)
Dining (44)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Littleshelleb
15 June 2017|
Answer
Response from emmafell |
€18-20
0
Votes
kaykah
11 June 2017|
Answer
Response from emmafell | Reviewed this property |
It was warm last weekend'
0
Votes
Room Tips
"Pool view is recommended"
Read review
"Make sure to choose a room towards the pool to avoid traffic noise."
Read review
"Chose pool view if you can"
Read review
"Stay at this hotel but eat somewhere else."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing