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4.5
#35 of 85 hotels in Playa de Palma
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover Aubamar Suites & Spa, a newly built 5-star hotel in the purest urban style ideally located: 300 metres from the beach, 5 minutes from the airport and 10 minutes from the emblematic capital, Palma de Mallorca.
The Suites at Aubamar Suites & Spa have been designed to offer you the utmost comfort and relaxation without neglecting any detail or technological advance, turning the rooms into luxurious spaces where every detail is measured and has a reason: a place where nature and elegance merge with the sound and views of the sea.
Gastronomy: Mediterranean flavor à la carte. Unique spaces with an excellent team that will be attentive to every little detail to ensure you have an unbeatable experience.
Spa & Wellness:An oasis dedicated to relaxation and wellness.
More than 400 m2 dedicated to the care of body and mind to find that moment of escape, disconnect from everything that surrounds you and reconnect with your inner world.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish, Catalan, German
Location
Calle Mision de San Diego, 17, 07600 Playa de Palma, Majorca Spain
Name/address in local language
Aubamar Suites & Spa
138 reviews
Getting there
Somewhat walkable
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It is not very often I am inspired to write a review on a hotel but this one is in the top 3 nicest hotels I have very stayed in. It is immaculate from top to bottom and extremely clean. The staff are friendly and helpful and always greeted us with a smile at reception at all hours of the day.
The pool area was great with what appeared to be a grownups area and a family area which worked really well as i wasn't conscious of my kids annoying anyone around the pool. This is also the firs hotel I have ever been to where there was na abundance of sun beds all day. There were no occasions when people were putting towels on sun beds and disappearing back to bed.
Breakfast was great with something for everyone. Pancakes, churros, cakes to keep the kids happy, lots of fresh fruit, cereal, fresh eggs, yogurt etc. Again the breakfast staff were great.
The rooms were spacious and really well laid out with comfy beds, great shower, good sized balcony and lots of USB charging points eliminating the need for travel plugs for most devices.
I have 3 criticisms. Two are constructive and will hopefully help a new hotel to become even better than it already is.
The first is there needs to be more information for guests in the rooms. Usual information such as breakfast start and finish times, opening hours of the spa, a menu for the bar and restaurant and maybe some useful phone numbers or local area information.
The second is I really think the pool bar menu and the restaurant menu need revisiting. The food options are very limited, especially for families and also overpriced. Other than breakfast, I only ate once at the hotel, in the pool bar due to the limited menu and value for money.
My third criticism is unfortunately the surrounding area. It is noisy at times and unclean in certain areas. This has nothing to do with the hotel and the hotel should not be judged on this. A 10 minute walk gets you away from the worst part and into some nice bars and restaurants. This would certainly not be enough to stop me returning as the hotel itself is so nice.
To the hotel manager, you should be extremely proud of your hotel and all your staff. I hope this hotel is a success and continues to go from strength to strength. I hope to return soon. Thanks for a lovely stay.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip:All rooms have a great view of the pool. The sea view rooms have a good view of the sea. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 6 Sept 2022
Dear Andyratbag, First of all, thank you for choosing Aubamar Suites & Spa for your family holidays in Mallorca and for taking the time to write your lovely review. Your opinion is very important for us as it makes us realize where we can improve, we will take note of your comments regarding the food variety and the information in the rooms. We are delighted to know that you had a wonderful time, we will pass your comment on to our team as they will be very happy to receive it. We hope you visit us again soon! Kind regards, Aubamar Suites & Spa
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We visited this hotel in august with 2 children. Sadly didn’t read reviews on the area beforehand. The hotel is very close to the beach, but the beach area is full of German drunks. Even early evening 6pm this was not a suitable place for families. Very intimating and people stumbling all over the place.
There is an all day club opposite the hotel. Didn’t bother us, but could hear the cheering and music in the background all afternoon.
The hotel is very well decorated , nice clean pools, towels provided and excellent air con. Extremely expensive charging £5 per bottle of small water, £4 a small coke, 4 main courses £100, £20 for a kids pasta. Very limited menu choice which was hard as we ate there most nights due to the state of the beach front. Although being peak season , very quiet resort ( which had its good points), but equally no one around in the evening. No body at the bar, no atmosphere, nothing for kids other than the pool.
We booked a junior suite. Nicely decorated. Very comfy beds. Definitely not big enough for 4 people. One strange wardrobe that you could view your clothes in all the time. Lovely big shower, that leaked over the floor every use. The shower room was within the bedroom with just a curtain dividing it off, and the toilet was in what I would say was a cupboard. The room was not cleaned daily. I couldn’t find the sign that went on the door. I explained to reception, but basically had to ask at reception each time I wanted the room cleaned, and they didn’t even give new cups ( just put my cup with lipstick mark on back on the tray!)
If you are a young couple this is probably an ideal place, but not for families.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 31 Aug 2022
Dear Joanna, First of all, thank you for choosing Aubamar Suites & Spa for your holidays in Playa de Palma and for leaving your feedback. We are delighted to know that you liked our facilities and service. We are really sorry to hear that you didn't like our location and that this affected your holidays. We will take note of your comment regarding the room, prices and entertainment, as it will help us improve for the future. We hope you change your mind and visit us again in the future! Kind regards, Aubamar Suites & Spa
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We (4 adults) have just come back after a weeks stay in this very new hotel. We paid for 2 Junior Suites with Pool Views. On arrival at the hotel we were offered a welcome drink whilst we checked in, and was then given our rooms on the 4th floor. We did have a bit of a sea view too, but the 5th floor and Attic (top floor) would have had better sea views. The rooms were lovely, beds very comfortable, toiletries and tea and coffee were provided. The rooms had air conditioning and a ceiling fan. Buffet Breakfast had a good choice to suit all tastes. We had drinks and food from the pool side bar, but we did not eat in the restaurant in the evening as we prefer to venture out and make eating out part of the evening. The rooms were cleaned every day and tea and coffee restocked in the evening by a trolley coming round. We also used the spa a few times, which was a very nice and relaxing area, included in the stay. Whilst we were there the hotel was only 10-15% occupied, probably because it was very new. This was great for us as it meant that we could always pick where we wanted to sit by the pool as there was probably only 20 people maximum at any one time. All the staff were very friendly and helpful and we could not fault the hotel at all. The hotel is only a few minutes walk to the sea front. It is also very near 'bar street' which is I believe is an equivalent to the Magaluf strip but for the Germans instead of the English. Whilst the area was noisy when you walked through it, and very busy, you could hardly hear it at the hotel and it definitely did not have any impact on the stay there. I would definitely recommend the hotel, it is a lovely relaxing place and you are certainly looked after, everything you would expect from a 5 Star hotel.
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Date of stay: June 2022
Value
Location
Service
Room Tip:All rooms have a pool view, floors 4 and upwards have a sea view, obviously the higher the floor,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 15 Jul 2022
Hi Michelle, we would like to thank you for visiting our hotel and writing this review. We are happy to hear that you enjoyed the rooms and our services. We would love to welcome you back anytime!
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We booked here for a one night stay as we had an early flight the following morning and the hotel is close to Palma airport. We arrived at the hotel around 5pm. Hotel has only been opened for 3 weeks and has a 5 star rating. It seemed a good choice.
What we hadn't appreciated is that the hotel is right next door to the Bierkonig. As we arrived we could hear noise. A mixture of chanting/singing as from a large football stadium, mixed with booming base. The volume was immense. We attempted to sit outside around the pool but it was too unpleasant. The swimming pool also looked lovely but water was too cold to swim in. The staff looked slightly sheepish when I asked if this went on all day and night. In fact the bierkonig is open from 10am til 4am 365 days a year.
I totally sympathise with the hotel as I'm staggered that one venue can create so much major noise disturbance. If you are a clubber/raver I'm sure it wouldn't bother you. I only want to warn anyone who books this hotel thinking they need a week of peace & quiet. Even with our terrace door closed we could still hear the noise into the wee small hours... Earplugs were essential.
When we woke in the morning, we went for a stroll along the prom. The hotel seemed a completely different place in the morning as we checked out. On this occasion I was really pleased we were only there one night.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 18 May 2022
Good afternoon dee090, First of all, thank you for choosing to stay at Aubamar Suites & Spa and for taking the time to write your review. We are really sorry to hear that the noises from outside the hotel disturbed your holidays. This is an external agent of the hotel and we do our utmost to ensure that your experience at Aubamar is excellent and we are sorry that it was an inconvenience during your stay! Nevertheless, we are happy to hear that you liked our facilities and hope you visit us again in the future! Kind regards, Aubamar Suites & Spa
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We were supposed to stay at this hotel for 11 nights but booked a flight and went home early. I was unfortunately unwell with a stomach upset during my time at the hotel and did not like the al a carte menu. I was given chicken on two occasions but did not find the hotel helpful regarding meal arrangements. I requested i change my evening meal for lunch, to enable me to have a lunchtime sandwich and at least eat something. This was declined, so unhelpful. Prior to arriving we had considered cancelling in view of reviews. This holiday was to celebrate my 60th birthday. I was told we would be in a quiet room and they would make our stay “remarkable”. This turned out to be a happy birthday off the receptionist checking us in, and I will add constant noise from the bar area close to the hotel. The hotel itself is lovely but we found it to be soulless. If you don’t want to be in an area where there are drunk partying Germans, do not check in here. Our experience at this hotel ruined my birthday, and when I complained we were advised we would be offered a discount rate on our return! The whole tone of the reply was focused on the hotel being new and they are still learning. We will not be returning for certain. We paid a lot of money to stay at this hotel. The apology we received does not go anywhere near putting things right as I can not have another 60th birthday celebration!!!
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Date of stay: May 2022
Value
Location
Service
Room Tip:All rooms face pool. Stay away from bars.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My fiancé and I stayed here for a week in mid August. We had read reviews before we went and were a little worried about the German nightlife. It didn't really affect us but you have to be prepared when coming out of the hotel that you might encounter some drunks. We had great sleeps each night in a very comfy bed. The rooms are very spacious and modern. The staff were great. Breakfast was a buffet which we loved. We were a little disappointed that the evening meal wasn't a buffet, it was a 3 course meal (plus an appetiser) that you chose from the menu. The food was cooked to perfection and was delicious every time. Glad we stuck with it. The pool area wasn't very busy which was great for us, plenty of sunbeds free and you don't need to reserve your beds. The gym was good for me. It has cardio machines, a cable station, free weights and an adjustable bench. We would recommend a bus trip to Palma as its fairly close and only cost us 4 euros each. Overall a quiet relaxing couples hotel, not really suitable for children especially with the close proximity to the nightlife.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip:Pool towels provided. Every room has a pool view. Evening meal is an a la carte menu.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 31 Aug 2022
Dear MLG F, Thank you for staying at Aubamar Suites & Spa and for taking the time to write your lovely review. We are very happy to hear that you had a wonderful time at our hotel and that you loved our breakfast, food, facilities and our team. We are looking forward to seeing you again in the future! Best regards, Aubamar Suites & Spa
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This hotel is an oasis of calm in a busy resort but that suited us. The staff are amazing, the rooms superb and the staff attentive and engaging. We have loved this place and really felt like we are on holiday. The pools are immaculate and so are the beds (in fact I would buy a bed like this if I could it is the best nights sleep I have ever had in a hotel ) and pool towels. The views are stunning.
The food is beautifully served and service is quick especially to rooms. It could be a bit hotter as room service but just ask them to use a hot plate and that sorts that out.
Breakfast is on till 11am and spread is great including chef who will provide you with omelettes and scrambled eggs. I love eggs with smoked salmon and plenty of that, inc juice, pastries etc. staff will set you a table inside and outside as you wish.
We had a hire car and didn’t need to use hotel car park at 15 Euros a day as plenty of on street free parking.
I am mentioning the Bierkonig as others have said you can hear it and yes you can but it is young people enjoying themselves and did not ruin our stay in any way. Remember you are still in a busy holiday resort you have to expect you are with all ages just let it flow over you whilst you soak in your jacuzzi on your balcony, we did and trust me it’s no issue. 😄
Love the Aubamar Suites and Spa we will definitely come back here they have really looked after us.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 15 Jul 2022
Dear guest, we want to thank you for this wonderful review and for staying at our hotel. It's lovely to hear that you enjoyed your stay and especially our breakfast and the beds. We are looking forward to your next visit!
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bad air condition in the room. AC condition is living its own life, and there are extremely poor service, if you or your children go a littlebit wrong they will be scolded by the staff. there are food scraps outside in the corridors, incredibly bad air in the corridors (the corridors do not have AC) room service does not work at all times. the minibar in the room has been ruined since we arrived and we were promised a new one but still 4 days have passed without any response from the staff. overpriced food at the hotel and if they are going to deliver food, you have to pay out 10 euros. we were promised a new room because the ac always went out, but now 4 days have passed without anything. too much noise in the evenings and vomit smell everywhere outside. don't expect anything more.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:bad air condition in the room. AC condition is living its own life, and there are extremely poor...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 25 Jul 2023
Dear Kristoffer, we would like to let you know that our clients' feedback never goes unheard and we go far and beyond to make sure our clients have the best stay possible with us. Our reception staff has been trying to contact you through the phone as well as our managing director, and we've also placed a message on your rooms' TV to get your attention to ensure we could bring a solution to your problem but have never heard back from you. We've tried our best to ensure you could enjoy your stay with us.
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The hotel was beautiful and all of the staff were very friendly and helpful. I had read a few bad reviews of the hotel but we didn’t have any bad experiences here. Some of the other reviews mention the location of the hotel - yes it’s in a busy spot with the german bars/street a short walk away but we didn’t really hear any noise in our rooms at all, or while we were sat by the pool. Breakfast was nice but the hot food under the lights could be hotter as it was just warm. Special thank you to Leida at breakfast who was just a lovely bright happy person. Rooms were lovely no noise outside from anyone in the corridor. Wifi was brilliant for the kids. Pool area lovely but the pool doesn’t open until 10am and closes at 7pm which for me and the kids is too late in the morning and too early in the evening, this should be looked at. Also no inflatables in the pool unless you can’t swim. While I agree with this up to a point an 8 year old girl was wearing a small rubber ring in the main pool and was told she couldn’t use it. She was very upset. The lifeguard had watched her and although the girl could swim somewhat the Dad wanted her to wear it just in case, but the lifeguard was having none of it. Drinks at the hotel very expensive €12-14 for a gin/tonic and vodka tonic. We only ate lunch once in the hotel and it was really very good, again expensive though. The hotel was busy but you could get a sunbed at any time during the day. So a really nice hotel and if it was in a different location I would go again but Playa De Palma is certainly not the place for me, though not the hotels fault. Think Magaluf for the Germans and you wouldn’t be wrong. Loads of young german men in rugby shirts getting drunk as soon as the sun came up. Very few nice restaurants, real shame. But that’s my fault I should have done the research on the area.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 21 Aug 2024
Your review has truly made our day, and we cannot thank you enough! We are overjoyed that you entrusted us with your holiday and sincerely grateful for your incredibly kind feedback. We eagerly anticipate the opportunity to welcome you back in the near future and create another memorable experience for you!
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Just returned from 7 night stay. Hotel has the potential to earn its 5 star status with more attention to detail and service. Rooms nice, be aware of showers are open plan to bedroom with curtain divider. No luggage help when we arrived and had to drag our cases to our rooms. We were in 2 rooms at opposite sides of the hotel. Again no luggage assistance on check out either. We arrived before the restaurant closed but were told dinner was not available and we were offered cold plates in room. Dinner in restaurant In the evening ( we were half board) could have been better. Staff were not great. No pool service during the day. Usually in hotels of this rating there us pool service with drinks snd little details like cold flannels or fruit platters served. On check out the receptionist had no idea the hotel doesn’t take Amex? After watching me for about 6 attempts to settle my bill( even though they accepted this card as my deposit on check in) I then had to dash up back to my room luckily I had another payment card. We tried to order a bottle of wine one afternoon to be told it would be at least 35minutes to get it as only 2 people were working. Overall just not the level of service they are charging 5 star prices for. We paid a lot of money to stay. Travelled from Scotland
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Could do better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aubamar Suites-Spa, Marketing at Aubamar Suites & Spa
Responded 9 Aug 2023
First of all, thank you for visiting us and for leaving your review. We are sorry to hear that we didn't succeed your expectations. Our priority is that our clients enjoy their stay and have a wonderful time, so we apologize if it wasn't like this. We appreciate that you let us know where we can improve. We will do our best to improve and hope you give us another opportunity as we are sure you will enjoy it!
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There are more places to choose from in the Playa de Palma area.
PRICE RANGE
€134 - €247 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
141
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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