A return after 3 years. Due to Corona restrictions we needed to cancel a following booking for 2020. Now we have returned in June 2022 and felt happy. Part of their Service is that you will get picked up from the Airport to bring you to the Hotel. All was working perfect. Upon arrival at the Hotel we got a warm welcome from ALAZNE. She has done a great job but we were very sad that she needed to leave the Hotel next day. While we got a Welcome Drink our luggage was delivered to our room 26. The room itself ( Suite ) has a bedroom and a living room. AC is available. Internet in the room is not working very well. This is especially a problem in the bedroom. The fridge is offering beer and non-alcoholic drinks out of Charge. Alcohol will be charged. The jalousies are very old fashioned with strings! The material is thin. It is not protecting the guests from the light from outside. This is important during the night time when you want to sleep! The light still is going through! The Asian Ambiance is cheap! Nothing has been changed during the last 3 years! The Suite- like other rooms as well- are only offering a small Shower in the bathroom. WIFI Internet is weak/poor which especially leads to problems in the bedroom. The Asian Ambiance is looking poor. From the room 26 you can have easy exit to the side way/street (?) But during the night it is not high lighted. The next important problems are watering the plants from outside. All tiles are wet. Nobody is drying it! The sign; Be careful is not enough. Why can nobody dry it? In general the side street/way leading to the Restaurant is not lighted. It is dangerous during the night if you need to walk there to get access to your apartment! Although it is forbidden daily there are parking a lot of cars! Nobody is controling it! From our Apartment we have access to the Pool and Restaurant. The Apartment itself has a Terrace with Sunbeds (view at the Sea) and huge round Sofa as well as a Table with 2 chairs. At the Pool you can get Sunbeds with Sunshades. If you want you can order Drinks. The Check-Out done in a perfect way by Farah leads to the question will we return? Yes! But why is the Bill written in Spanish including Spanish Names of meals? My subjective individual rating: SERVICE: 2-5 STARS AMBIANCE: 3 STARS LOCATION: 5 STARS PRICE AND VALUE FOR MONEY: 3-4 STARS CONCEPT: 5 STARS INTERIOR DESIGN: 3 STARS LIMOUSINE SERVICE: 5 STARS …
Thank you lanis suites deluxe. Thank you all for the most amazing holiday that we have ever had. I really can't thank you all enough ❤️😎👊, you all topped it off in your own very special way again . it just gets better and better every visit. Hasta pronto octubtre. One love to all 👊😎. Good to see you all back. so many friends 😘. Our little piece of heaven 🙏
My husband and I stayed here for 7 nights/8days and I did not want to leave. Pictures do not do it justice. We stayed in suite 3… perfect for what we needed. Right on the beach, right on the main strip if you fancy going out and about BUT if you did not want to leave this beautiful hotel you did not need to. The staff are a credit to this place and without them, the experience would be totally different. From the minute we arrived to the minute we left they were just fantastic. Sandra, Jonathan, Cosmin, Betty and Bea were just amazing and went above and beyond to make our holiday as chilled and relaxing as possible. We will 100% be coming back!
Everything was perfect. Could not fault the cleanliness, service, attention to detail. A beautiful romantic setting for a special occasion. A 60th birthday was made very special. Can’t thank Lani’s enough for a fantastic week. We feel very rested and pampered.
Thank you Lani's for a truly superb holiday. From the moment of arrival we were welcomed warmly with cava and chocolates, a lovely touch. Everything about Lani's is exceptional and luxurious. From the moment we entered our suite we were blown away by the immaculate decor and furnishings, I loved the Japanese touches and Thai Buddha, it all helped to make a relaxing space. The small touches throughout our stay really made a difference and showed how much they value their guests. Jonathan, Miriam, Alejandro, Antonio and Fernando were exceptional. The breakfasts are delicious and I loved sitting enjoying whilst looking out to the beautiful beach. Well done Lani's! We will definitely be back!
Have just returned from our 9th visit to Lanis.. Your holiday begins with your private transfer from the airport and the welcome you receive when checking in at reception. Our suite was spotless as always and the pool and surrounding areas are maintained to high standard . Housekeeping and maintenance work tirelessly to ensure everything is perfect. The restaurant staff welcome you at breakfast with a glass of cava and the freshly cooked breakfast and view overlooking the ocean sets you up for the day. Every member of staff (too many to name individually) go above and beyond to ensure you enjoy your holiday and they are a credit to Lanis. Already booked our 10th visit in November.
My husband brought me here to celebrate my 40th birthday. Every 5 star review you read is well deserved. If there was 10 stars I would give that. The staff, our room, the cleanliness, their attention to detail, is second to none. Thank you to everyone at Lanis, we will be back!
I can’t explain how great of a hotel Lani’s is! The service is incredible, the staff can’t do enough for you. Miriam on reception was so knowledgeable about the island, she recommended some incredible restaurants and was always so helpful! The poolside mini bar with soft drinks and water was such a great addition, as well as the little treats left the in the room. I would also highly recommend the facials and massage’s - such a great way to relax by the pool. Personally Puerto del Carmen isn’t an area we would holiday often but when you are at Lani’s you have no idea where you are and if you are happy to travel there are lots of nice restaurants that the island has to offer and the restaurant in the hotel is good.
I could take 500 to 1,000 words to give our feedback about the Lani’s Suite however, I only need one word “Outstanding”. That said I need to write a few words for my review for it to count. After our first visit I question why we have stayed anywhere else. The whole team are fantastic from the first to the last minute of our stay. The location, accommodation, food, pool and staff are all first class. Excellent Customer Service in the modern world is often a word that it is promoted by all but rarely executed, not at the Lanis it’s simply the way they do things. After our taxi failed to turn up at the airport, the hotel arranged to get us on site. Within 20 minutes we are sipping Cava in the hotel reception and the hotel wanted to refund our fare (we didn’t as it wasn’t their fault), they (Alex) immediately offered to arrange our return. The accommodation is outstanding, I work in Marketing and I was thrilled with the amount of personalisation which we received, I won’t spoil the surprises but there are many, from small to big but all make you smile and appreciate the hard work which the team do. With respect to the restaurant, the individuality of breakfast is amazing, no matter the time of day you like to have it. We came to have a few days to relax and recharge our batteries, you won’t find a better place in Lanzarote do to so. We will be back without a shadow of doubt. Tips, if you’re a runner then head to Arrecife on the costal path, out and back will give you a half marathon. If you’re a road biker I can recommend Flistons Tri-Shop for excellent bike hire and service. Want something different in the evening then the rooftop ‘Star’ outdoor cinema is worth a visit.…
Just two days in and already our go to holiday in the canaries, the most beautiful hotel, everything absolutely thought through, stunning views, luxury accommodation amazing food, but the Best bit is the staff, what an amazing team they have, truly five star service, friendly, happy, helpful, polite, professional, whoever owns this hotel needs to know what an amazing experience their team have made our holiday, and still 5 nights to go, we’re will be back again and again😁👍