Hotel Puerto Carmen
1,043 reviews
#80 of 91 Hotels in Puerto Del Carmen
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Avenida Juan Carlos I, 35, 35510 Puerto Del Carmen, Lanzarote Spain
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About
#80 of 91 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Puerto Del Carmen, look no further than Hotel Puerto Carmen.
For those interested in checking out Walk from Puerto del Carmen to Puerto Calero (1.2 mi) while visiting Puerto Del Carmen, Hotel Puerto Carmen is a short distance away.
You’ll enjoy relaxing rooms that offer a flat screen TV, a refrigerator, and a kitchenette, and you can stay connected during your stay as Puerto Carmen Aparthotel offers guests paid internet access.
The hotel features a sun terrace. Plus, Hotel Puerto Carmen offers a pool and a poolside bar, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Travellers looking to enjoy some fish and chips can head to The Little Elm Restaurant, The Good Old Days Bar & Kitchen, or Bluebells. Otherwise, you may want to check out a barbeque restaurant such as Roy's K Restaurant & Grill, Barbacoa Grill Don Rafael, or El Asador.
Plus, during your trip, don't forget to check out Old Town Harbour (0.6 mi), a popular attraction that is within walking distance of Puerto Carmen Aparthotel.
The staff at Hotel Puerto Carmen looks forward to serving you during your upcoming visit.
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Full view
Property amenities
Free parking
Wifi
Pool
Poolside bar
Diving
Game room
Airport transportation
Shared lounge / TV area
Paid wifi
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Snorkelling
Tennis court
Billiards
Evening entertainment
Table tennis
Car hire
Sun terrace
Laundry service
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Room features
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, German
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
20Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
Avenida Juan Carlos I, 35, 35510 Puerto Del Carmen, Lanzarote Spain
Name/address in local language
Getting there
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1,043Reviews186Q+A100Room tips
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Popular mentions
Nice place to stay, everything was very well operated. Ten min walk to the beach and lots of bars, shops and places to eat near by. Lidl is next door so that's incredibly handy. Drinks in lidl are basically for nothing. Big downside here was that the pool was ice cold rendering it unusable. Also they were charging €25 euro per device! for the wifi. Charged €15 to use the safe ! Not really fair in my opinion as people seem to spend a good deal of time on the premises drinking and eating. Very good bar on site as well.
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Date of stay: March 2020
Value
Location
Service
Room Tip: Our room had no AC but we didn't really need it in March
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Helpful
Having read some of the more recent recent reviews I admit I was concerned. Frankly, I really couldn't see what the fuss was about and can wholeheartedly recommend the Aparthotel Puerto Carmen. I found all the staff to be friendly and polite, and yes the Spanish do have a sense of humour. The rooms are basic but clean. Yes the beds are hard, but I'd be lying if I didn't say I actually slept very well indeed. Yes, a little DIY TLC needed in spots, but if you wanted 5* go elsewhere and pay for it. So for the money, it is great value, and would recommend to anyone on a budget.
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Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Riversun-Hotels, Community Manager at Hotel Puerto Carmen
Responded 16 Mar 2020
Dear Guest, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our staff, cleanliness, and good value for money. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic
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I’m not sure why the reviews are so bad. I am loving it here. The apartments are dated but they are clean and the put you up bed is lovely and comfortable. The staff are lovely. The pool areas is beautiful. It’s an easy walk into the main centre. Would come back.
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Riversun-Hotels, Community Manager at Hotel Puerto Carmen
Responded 16 Mar 2020
Dear Guest, We are very thankful after reading your review about your stay at the Puerto Carmen Hotel. Thank you for praising our staff, cleanliness, beds, pool area, and location. It is a pleasure to check that you enjoyed your holidays with us and that you would gladly return. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Puerto Carmen Riversun – Touristic
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The hotel Puerto carmen is quite a basic hotel although it does have pretty much everything you need. We was put in a room which was pretty much as far away as you can get facing the road...we was in a first floor apartment the balcony only got sun in the late afternoon the pool area was quite nice but the sunbeds were quite old and a lot of them were broken....there are a couple of restaurants across the road that did a nice breakfast...which we ate from as the hotel food was not that great...there are also a couple of supermarkets and a lidl right next door...beds in the room was very hard and noisy but the room was generally clean...maids were in the room every day apart from sunday clean towels every other day...a brisk 15 minutes walk to the main strip but we got a cab back as it was up hill which cost us 3 euros 10 minutes walk to the old town...all in all a great getaway for a cheap budget holiday..not bad for the price…
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from Riversun-Hotels, Community Manager at Hotel Puerto Carmen
Responded 9 Mar 2020
Dear Ray, We are very thankful after reading your review about your anniversary celebration at the Puerto Carmen Hotel. Thank you for praising our good value for money, cleanliness, location, and pool area. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the beds and sunbeds, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Puerto Carmen Riversun – Touristic
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I went to Lanzarote on the 19th of January for a week I wil never stay in the hotel Puerto de carmen again Alcatraz prison would be better disgusting place to stay staff are appalling how they treat people I got bite badly of the blankets sockets hanging of walls couldn’t even lock the door properly absolutely disgusted how I was treated on arrival 3 different apartments I had to move to and as for booking.com il never book with them again the beds were filthy better mattress in Alcatraz
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Riversun-Hotels, Community Manager at Hotel Puerto Carmen
Responded 28 Feb 2020
Dear Debbie, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Puerto Carmen Hotel as your destination in Lanzarote. We have taken notes of your comments on the beds and staff, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Kind regards, Hotel Puerto Carmen Riversun – Touristic
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PRICE RANGE
US$52 - US$677 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aparthotel puertocarmen hotel puerto del carmen, puerto carmen aparthotel, aparthotel puertocarmen puerto del carmen
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
148
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Claim Your Listing Frequently Asked Questions about Hotel Puerto Carmen
Which popular attractions are close to Hotel Puerto Carmen?
Nearby attractions include Starlight Openair Cinema (0.4 km), Galaxia Cine6D (0.4 km), and Rooftop Entertainment (0.5 km).
What are some of the property amenities at Hotel Puerto Carmen?
Some of the more popular amenities offered include a pool, free parking, and airport transportation.
Which room amenities are available at Hotel Puerto Carmen?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Puerto Carmen?
Guests can enjoy a poolside bar and a snack bar during their stay.
What are some restaurants close to Hotel Puerto Carmen?
Conveniently located restaurants include Blair's Restaurant, Lost World Restaurant, and Noodle Box & Sushi - CC Biosfera.
Are there opportunities to exercise at Hotel Puerto Carmen?
Yes, guests have access to a pool during their stay.
Does Hotel Puerto Carmen have an airport shuttle?
Yes, Hotel Puerto Carmen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Puerto Carmen?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Puerto Carmen?
Many travellers enjoy visiting Barco Telamon encallado (14.9 km).