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Beatriz Playa & Spa

3,098 reviews
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Traveller (1591)
Room & Suite (278)
Pool & Beach (197)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
“burger bar”(160 reviews)
“pool bar”(203 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (3,098)Write a Review
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All reviewsburger barthe oriental restaurantpool barclose to the airportanimation teamplane spottingplenty of sunbedsrefurbished roomevening entertainmentreception staffplanes cominggreat holidayplenty of choicesea viewkids clubbig hotelmini club
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1 - 5 of 1,808 reviews
Reviewed yesterday via mobile

Well where do we start we was a bit worried about all the negative reviews about this hotel before we arrived well after just one day here all those negatives were put to bed what a lovely hotel very clean nice food lovely staff that...More

1  Thank Gary N
Reviewed 2 days ago

Location excellent Accommodation. Adequate. Some freshly painted walls would help. The paint was chipped on walls and very worn. Fridge very old Quite run down and noisy at night with very noisy children running around unchecked. Breakfast basic.More

Review collected in partnership with Alpharooms
Thank Nancy F
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded yesterday

Dear guest, Many thanks in advance for your comment and for sharing your oppinion. We regret not being up to your expectations with some things in our hotel, but promise to do our best to improve as much as we can. Thanks to your suggestions...More

Reviewed 4 days ago via mobile

This was our 6th time at this hotel for the same dates and never been disappointed and met a good few people we had met before which says a lot. we arrived before noon and our room was ready so we were able to check...More

2  Thank highflyerWexford
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 2 days ago

Dear guest, First thank you so much for your kind comments and for sharing your experience with all. It's so great to know that you've had such a nice time here with us! Your 6th visit? Wow! We should thank you also for your loyalty...More

Reviewed 6 days ago

We stayed at the Beatriz Playa and Spa from New Years Eve until 11th January 2017. The hotel itself is ok - bit tired looking in places - but not too bad. However it has a very strange layout with 3 blocks and an open...More

2  Thank Gill M
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 6 days ago

Dear guest, Thank you for your comment. We are very pleased to know that you enjoyed your stay with us and sorry to read your bad experience with some childs. Regarding the food, we take note about your suggestions to improve our services. Thank you...More

Reviewed 1 week ago via mobile

We stayed at Beatriz Playa & Spa 14-21st December, supposedly a 4 star, this hotel isn't even a 3 star!  Our holiday was dreadful, I did let the hotel and the rep know how we were feeling but no one appeared fazed or particularly interested...More

3  Thank Vickie D
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 1 week ago

Dear guest, First of all, many thanks for your interest and trust when you decided to stay in our hotel. Secondly, we appreciate so much your comments because it helps us to know the aspects that we should improve. We are sorry that you had...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$101 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1591)
Room & Suite (278)
Pool & Beach (197)
Dining (126)
Hotel & Grounds (1123)
Bathroom (38)
Family and Play Areas (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jadie247
23 January 2018|
AnswerShow all 6 answers
Response from Jkysewell1990 | Reviewed this property |
There are safes in all rooms and it's €21 just ask at reception but when we were there that did included a free session in spa for one person. I think the beer was San Miguel.
1
Vote
Jessicamartin14
19 January 2018|
AnswerShow all 8 answers
Response from Cahuna | Reviewed this property |
there are two blocks one to right of reception and one to left . we stayed on left on top floor on the end with amazing views which we paid extra for . our room was not refurbished but was absolutely fine . interesting... More
1
Vote
christinegeej
18 January 2018|
AnswerShow all 3 answers
Response from Bernadette1952 | Reviewed this property |
Hi, if my memory serves me right it's only out by the pool but in the restaurant they have cups & glasses. You can hire a kettle for the week & they will supply tea, coffee, etc. daily together with proper cups which is way... More
0
Votes
Room Tips
"we had room 2016 - pretty decent view of the pool and beach too"
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"pay a bit more for a top floor and a sea/pool view."
Read review
"newly refurbed rooms a must"
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"requested a room to accommodate our autistic children but weren't provided with our request"
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