Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Los Apartamentos LIVVO Morromar se ubican en la urbanización de Matagorda, en Lanzarote. Nuestro complejo de apartamentos está inspirado en la tÃpica arquitectura costera de la isla y se encuentra situado a cinco minutos de la playa de Matagorda. Es un complejo familiar donde los padres pueden relajarse y los hijos disfrutar de un ambiente especialmente pensados para ellos. Los más pequeños se divertirán con el exclusivo programa de animación.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Bay View
Languages Spoken
English, French, Spanish, German
Location
Calle Mato, 13 Urbanizacion Matagorda, 35510 Puerto Del Carmen, Tias, Lanzarote Spain
Name/address in local language
Apartamentos Livvo Morromar
4,024 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
Apartamentos Livvo Morromar receives positive remarks for its satisfactory amenities, including clean pools, spacious accommodations, and a beach within walking distance, as noted by numerous guests. However, some have called out the shortage of sunbeds and absence of in-room Wi-Fi. The hotel's cleanliness earns high praise, with well-maintained rooms and grounds.
While many guests find the hotel to provide good value, opinions on the all-inclusive services and additional costs vary. Room comfort and noise levels have seen some negative feedback, and while service can be a hit or miss, the hotel's location is generally appreciated for its convenience to local attractions. Despite this, the atmosphere is often described as lacking in vitality.
Location
Convenient
Atmosphere
Dull
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
We have just come back from a 1 week stay at these apartments. To start with the positive, the apartments are lovely and spacious with power showers, and if your lucky enough to get a upper floor apartment with a sea view you won’t be disappointed. Sadly that’s where the positives end. We certainly aren’t picky eaters at all however there choice is very limited, we went all inclusive and ate out 6 of the 7 nights! The food wasn’t hot either, albeit there is a microwave on the restaurant, you wouldn’t really expect to be heating your food up straight from a hot plate. House keeping, you do get fresh towels daily apart from a wed and fri (as there is no housekeeping on these days) Don’t expect the standards to be high when your room is cleaned, our room had been missed so we asked reception to send some one in, we sat on the balcony to give them some space o kid you might 3 minutes in total they were in! However we didn’t let this dampen our holiday, we used it as a base to put our heads down for the night. There is plenty of lovely restaurants along the seafront to try.
It’s well worth hiring a car to get yourself around the island and it costs very little to do this.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 17 Feb 2020
Dear C5477DBsarahf, First of all, we would like to thank you for choosing our hotel for your holidays. We are paying attention to each comment taken by our guests, especially the ones who have had some inconvenience during their stay. Special thanks to you for sharing it with us, you make possible for us to avoid such situations in the future and to create a better service day by day. We wish you all the best and kind regards, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Third stay at the Morromar and we returned somewhat disappointed. Comparing to the first visit you'd think we stayed at a different hotel. So here's what's changed. The food. It seems like the hotel is cutting costs there as it was not of the same quality. First half of the week we struggled to find anything to eat thankfully it improved a bit towards the end. One night the choice was pork, chicken drumsticks or fish and we decided to eat out. The Italian night is a disaster the pizza is barely edible and all you have is different types of pastas. Nice and cheap. First time we stayed burgers only appeared once during the week but this time 4. If only they were nice.. Fries soggy with oil, they could at least provide some gravy to soak them up with. Most veg frozen not fresh and salads.. Majority of the salad bar came out of tin or jar. If you don't mind eating carbs like bread, pasta and rice for every meal of the day then you'd not go hungry. Also the variety of poolside snacks also seem to be cut down on. Others eating healthier unprocessed food will struggle. Sunbeds. Most of them collapse underneath you. I don't know why but our apartment had walls full of paint patches? Definitely recent addition to the decor. We could not take any photos inside to send to family and fiends as it was just embarrassing. The only positives was the location of our room. So peaceful and quiet. The towel rental service at 1euro per day 15euro deposit was reasonable. And also the bathroom nicely renovated since last year. Such a pity as we live the location and this hotel has such potential.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dirección Morromar, Otros at Apartamentos Livvo Morromar
Responded 9 Mar 2020
Dear Alexandra C, First of all, we would like to thank you for choosing our Apartments again for your holidays, and for having shared your experience. We are paying attention to each comment taken by our guests, especially the ones who have had some inconvenience during their stay. Special thanks to you for sharing it with us, you make possible for us to avoid such situations in the future and to create a better service day by day. We would like to inform you that we are already working to improve the sunbeds, rooms and food. It was a pleasure having you here and we hope to welcome you again in the future to see our improvements. We wish you all the best. Sunny regards from Lanzarote, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Just a short transfer from the airport to (compared to other studios/apartments we have been to) this spacious one bedroom apartment. Nice big balcony that got the sun in the afternoon and was not overlooked. We went all inclusive, but we soon agreed that with the kitchen furnished as it was, we could easily have done self catering. In the little broom cupboard with a mop and bucket, there was a boiler, so there was always plenty of hot water. We found all staff very amicable and helpful. The complex itself has several steep little climbs which could be difficult for a wheelchair user or a person with considerable walking difficulties. A walk down to the sea took about 10 mins and involved several steps and slopes. Not really a problem for anyone of average fitness, but.... In the restaurant we always found something to suit our taste and, based on previous all inc. holidays, we found the food varied, although breakfast was a bit predictable! But still, you could have a full English or a continental or cereal. Sometimes the food could have been warmer, but we find that the continentals never eat their food as hot as we Brits do! Overall, I would recommend the Morromar to my friends and family and would certainly return again.
Read more
Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip:Â If you want it, request a quieter room, they are very accommodating!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 17 Feb 2020
Dear Chris K, First of all, we are really glad that you enjoyed your holiday in our hotel. We appreciate your lovely comments very much about Apartamentos THe Morromar. It is a pleasure to read that you were satisfied with the value for money regarding our variety of food, the conditions of our apartments and the location. We hope to have the pleasure of welcoming you and your family again in the near future. Best regards from Lanzarote, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in very professional and quick given quick info and a map to find room .We visited reception many times with questions they were approachable polite professional and welcoming on every visit.
The complex is spotless nothing is out of place immaculate grounds and every member of staff you passed spoke to you in acknowledgement . All staff were so professional and friendly
Rooms we had a one bedroom apartment with partial sea view, huge private balcony spacious lounge kitchen yes with kettle and twin beds pushed together with a large blanket. The apartment was spotless.the beds were very comfortable and the whole complex is so tranquil at night we were awoken by the rain hitting the window. TV yes tick channels UK no but great Spanish TV . WiFi free only in reception 18 euro charge in room for two devises for a week, it was faster that being at home and worth every penny .
Sunbeds by both pools each day and one pool I would call slightly heated once you got used to the cold .
Now negatives the food the choice is limited but the hotel do the best with the budget, we paid very little for half board so didn't have high expectations it met them nothing more but we never went hungry .(I am celiac) the chef came out every night and informed me what I could eat, even offered to cook me something else so If I couldn't find anything I wanted so hence why review is five stars .
Overall yes rooms are a little worn but the location is excellent , everything is walkable or a four euro taxi ride away, hotel is professional welcoming and has a fantastic team that make you relax. For the price we paid it was an excellent holiday peaceful location (expect a little aircraft noise) with professional staff
Read more
Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dirección Morromar, Otros at Apartamentos Livvo Morromar
Responded 5 Apr 2022
Dear traveller, it´s a real pleasure to read your comments! Thank you very much for sharing your experience with us and especially to let us know that we could reach all your expectations. We take a good note about all your mentioned points and personally I will send your words to our staff, which is a real plus for our Hotel. We are looking forward to welcome you back! Best wishes from Lanzarote.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were lovely and polite always busy ,entertainment team were brilliant.Hotel is close to beach,bars and restaurants. Negatives our sheets were not changed the entire 10 nights we stayed ( I know as we had holes in the sheets),the room was not cleaned did it myself,our room location had a nickname of tornado alley as it was very windy! Food was ok I suppose you get what you pay for!a few families we spoke to were not impressed with food,The courtesy room was very dirty, clean towels,sink full of white cream,toilet blocked informed reception and their response was you could have told us ( we had an hour for 5 of us to get changed!).I would not make a return visit.
Read more
Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 7 Jan 2020
Dear bethash2, First of all, we would like to thank you for choosing our hotel for your holidays. We are paying attention to each comment taken by our guests, especially the ones who have had some inconvenience during their stay. Special thanks to you for sharing it with us, you make possible for us to avoid such situations in the future and to create a better service day by day. We wish you all the best to find a hotel which meet all your expectations and kind regards, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didn't know what to expect as seen a few bad reviews. I came away on my own and was told it was a safe resort so booked. I can't have asked for a better place to stay. I had a studio apartment which was lovely and clean. Sea view room 629 Meals were fine I found them hot and plenty to choose from, staff were friendly especially the little older guy on the pool bar. The young woman who served wasn't as friendly but think she didn't understand much English. I was all inclusive so didn't need to eat out of resort. But just a short stroll down the road was a small shopping with plenty places to eat. Bike hire and spar shop. Room had kettle iron and ironing board mop and bucket Rooms were cleaned all but Wednesday when I stayed there and cleaning staff worked hard and were pleasant The animation team were really friendly, they tried to involve everyone. Well done Conall and Manu they made my stay entertaining. Can't ask for anything better. Unsure what people want if they want 5star they should have gone elsewhere. I enjoyed myself made some nice friends and definitely would return. Bottom pool heated a bit warmer than the sea. Top pool freezing not heated Well done morromar
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 17 Feb 2020
Dear Barbzc123, First of all, we would like to thank you for choosing our Apartments for your holidays, and for having shared your very good experience. Thank you for your nice comment on our staff, we already sent them your kind words. It was a pleasure having you here and we hope to welcome you again in the future. We wish you all the best. Sunny regards from Lanzarote, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a cheapish family break for my partners birthday as we try to go to lanzarote most years for either of our birthdays. This holiday just wasn’t very special as we found the staff at this hotel are extremely rude, especially the front reception staff. The hotel is very clean but would recommend this accommodation for older guests as there is very little going on. Other than the swimming pool they had literally nothing to do as the animation team are non existent. We found the swimming pool with the bridge the only pool we could use as the big pool by the bar was ice cold and a little dangerous for children as it has a sort of moat around it for drainage. The bridge pool is however heated but it’s so quiet and a bit of a walk to the bar or a toilet which was a pain during the day. We originally booked to stay self catering but after reading the reviews we decided to upgrade to all inclusive which I really feel was a mistake food was edible but was not worth the extra charge I wish I had saved the money to eat out as the reviews certainly told a different story to what was actually served up. The hotel offers clean towels and rooms are cleaned 5 times a week so be prepared to go and get your own towels on certain days. Our biggest problem with this hotel is on our last day we had to check out at 12pm for our flight which was at 19:00 but we was told we could not use a courtesy room or pay to keep our room the extra couple of hours. The hotel is a short walk from a little quadrant of shops bars and restaurants but we found it much better to pay €5 to get a taxi into puerto del carmen where there’s a lot more life and people seem to be friendlier. Overall this was a cheap and cheerful holiday but would not return to this hotel as we felt very unwelcome. Staff need some customer service training.
Read more
Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dirección Morromar, Otros at Apartamentos Livvo Morromar
Responded 21 Mar 2022
Dear robm6141, first of all thank you for your comments and all the information about your last stay. We feel really sorry that you couldn´t enjoy your vacation in our Hotel. Our goal is to have happy clients. Be sure we take a good note about all your comments which some of them we can´t be agree and some of them we can improve. On one point I can´t be agree with your opinion, as you can see in almost all opions on this communtiy, our staff is mentioned almost always as friendly and really hard working. Which I just can agree! As you recommend staff need some customer service training, it will be really fair that also some guests could receive some training "how to treat the staff". Once again thank you and we wish you all the best! Joanna Boehnke Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at these apartments all inclusive 4 nights for my friends hen party, was 7of us and wee had a great time, our room was fab spacious, well cleaned, beds very comfy, we had an upstairs apartment and nice view of the sea,, the staff were friendly worked very hard, I found the food delicious, great selection at breakfast lunch and dinner, lots salads seafood pasta, meats, desserts also the snack bar 12 to 1 is worth it, tortillas with yummy sauce, pizza and hotdogs we wer all inclusive which was fab 😋 drinks selection was great and we certainly loved our cocktails Location was grand in lovely area quiet very close to the airport, wouldn't worry about private transfer, costs nothing to get to morromar ,, only cost 5euro in taxi to head into main Puerto del carmen strip, nice selection of bars shops and restaurants there . The entertainment on at the hotel was good too,bit quieter this time of year tho they really try to involve kids and adults alike with a different theme every night, music, quiz, karaoke,. We had a great winter break away weather was lovely around 20oc beats the cold back home. This was my first time in lanzorote and would def return and yes I would come back to morramar apartments, and def all inclusive again really well worth it 😊
Read more
Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 17 Feb 2020
Dear Pinkydeanequeen, Thank you for taking your time and write your comments about our hotel on Trip advisor. We appreciate your review what can be useful for other travelers. It´s always a honor to read such a nice words as yours. Our whole staff hopes that we will have the opportunity to welcome you again! Best regards from our team, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall we really enjoyed our stay at the morromar.
Pool areas always cleaned each morning and although it says you can’t reserve sun beds, people still do. There’s 2 pools one with the pool side snack bar and the other doesn’t have anything. It is missing a pool side bar or at least a self serve soft drink machine as you have to go through bar area wet if you want one and as you are limited to 2 drinks per person, as a family of 4 with 2 young children we found this a real inconvenience as we had to either go twice or all visit the bar as we couldn’t leave the kids.
Food was ok themed nights was the better nights of them all. I found the deserts a little poor and not much food catered towards children it would be good to have a smaller selection for kids ie pizza nuggets etc.
Location was good you are only a small walk away from a shopping centre that had lots of lovely bars and restaurants to eat in too, the beach is only 10/15 mins walk and puerto del carmen either a 10 mins bus or taxi ride away (taxi between 5/7 euros depending how far in carmen you are) transfer from airport was literally 5 mins in a taxi. We used the scooters available of the street a lot they were fun.
Staff were all lovely and pleasant we had a problem with ants which was sorted and a noisy apartment near us too but reception sorted out.
We visited Texas rancho park which was fab too.
Must wear a mask on all transports and they literally won’t take you without so always carry one.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dirección Morromar, Otros at Apartamentos Livvo Morromar
Responded 29 Jul 2022
Dear Guest, First of all, we would like to thank you for having spent your valuable time on publishing your impressions about your recent stay in our Apartments. Your comments are really valuable for us in order to improve our efforts to offer a better service to all our guests. Thank you very much for your kind words, we will pass your nice words to all our staff. We hope to welcome you once again very soon. Sunny regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is being returned but the main areas are very grubby. The restaurent is like a school canteen. Food not fantastic always Luke warm. One micro wave for all guests. The food is not replenished quickly. Our apartment again very used. Please be aware no heating in apartments it is very cold in the winter months, when I asked for solution they gave us a blanket not ideal to sit in main room to watch a little tv. The bar has lots of drink and had no problem staff very accommodating. The animation is terrible they play music around the large pool for themselves when I asked for more appropriate music they did for maybe one cd then back to boom boom. The average age was over 50s. The actual entertainment was appalling it was just audience participation all to save money. We did have one entertainer singer she was very good. The reception ok. The jet2 rep we had no welcome meeting the rep called 3 to 4 times a week. I did go to speak to him regarding the none heat in rooms and our suitcase being damaged beyond repair. He did get us the ok to buy suitcase and we would get a refund for cost. I would not return to this hotel. It is a cheap and cheerless place not for us. I did speak to a few french guests who couldn't believe how dirty the rooms are. I know it have had you make of an holiday however the coldvrooms and cleanliness is essentional. They have a roof terrace for sun bathing it is large cat toilet it was left filthy cat fesies every where. You do have the choice of 2 pool areas. We bathed at the heated pool because we had no animation in this area. It was more peaceful. If the rooms and all public areas are returned and thoroughly cleaned I would say it would be nearer to the 3 stars they say it is.
Read more
Review collected in partnership with Jet2holidays
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Ask for returned room or apartment
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosenbach, Director General at Apartamentos Livvo Morromar
Responded 15 Jan 2020
Dear Linda G, First of all, we would like to thank you for choosing our hotel for your holidays. We are paying attention to each comment taken by our guests, especially the ones who have had some inconvenience during their stay. Special thanks to you for sharing it with us, you make possible for us to avoid such situations in the future and to create a better service day by day. We are really sorry that your seller/website did not inform you that any of our rooms have heating. Thank you for your comments about our staff, I will transmit them your kind words. We wish you all the and kind regards, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Puerto Del Carmen area.
PRICE RANGE
€81 - €142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sol morromar apartamentos hotel puerto del carmen, sol melia matagorda, sol morromar lanzarote, sol morromar apartamentos matagorda
FORMERLY KNOWN AS
Apartamentos THe Morromar
LOCATION
SpainCanary IslandsLanzaroteTiasPuerto Del Carmen
NUMBER OF ROOMS
237
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
