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Relaxia Lanzaplaya Apartments

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Relaxia Lanzaplaya Apartments
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501 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Ramsgate, United Kingdom
Level Contributor
225 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 5 weeks ago

We were unfortunate enough to suffer a weather related flight delay so need somewhere to stay quickly. Found this place on booking.com and left the airport after many hours waiting not really caring what we would find as "any port in a storm" mentality had kicked in. What a truly lovely surprise we had. On arrival the check in staff... More 

Helpful?
Thank rovingsteve
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear rovingsteve Thanks for your review. We appreciate your positive comments regarding your stay at our Relaxia Lanzaplaya! Sorry for the problem with the weather in Lanzarote but we are so glad to know that you enjoyed your stay with us and in this Island. Specialy thanks for your comments about our staff. Our Staff is one of our main... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016 via mobile

Quiet apartments on a small hill just off the PDC main strip. Pool large but cold, plenty of sun beds at any time of day, pool bar with hot snacks to purchase & a few pool tables beside it. No entertainment but as you're in the centre of PDC you can go out when you want. Rooms are either 1... More 

Helpful?
Thank Sunloving5
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear Sunloving5 We appreciate your positive comments regarding your stay at our Relaxia Lanzaplaya It's a real pleasure to receive this feedback to improve our service day by day in order to meet the needs and requirements of our clients in the best possible way! We are so glad to read that you have relished your holidays with us! We... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016 via mobile

Upon arrival the staff were very nice but when we got sorted She gave us a map of the apartments were we staying could not find it so went to the pool bar and asked and we got lucky there was some there to help us they were next door to us so they said sit down and have drink... More 

Helpful?
Thank Robert J
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear Bob and Angela Thanks for your review to your stay at our Relaxia Lanzaplaya . All comments are welcome. This feedback help us to improve our service day by day We are so glad to know that you enjoyed your holidays with us and in this Island. We also take note about your comments of put beans on the... More 

Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2016

I have never wrote a review on tripadvisor as I often feel people can be quite picky, however after the holiday I have just had I felt I had to come on here and write a review. I go on holiday quite a lot and I am easily pleased as I just like to get away, but the hotel I... More 

Helpful?
2 Thank JadeG92
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear jadeg34 First at all thanks for your review about our Relaxia Lanzaplaya. We are so sorry if you don´t enjoy your stay with us. We are very surpised with your comments about english people Everybody and every nationality are welcome. We also take note about your suggestion over food and cleaning. The cleaning in this resort it is 5... More 

Travellers are raving about these Puerto Del Carmen hotels

1 review
Reviewed 10 October 2016 via mobile

Upon arrival we was told our room wasn't ready there had been a problem with many guests arriving and for 1 night only we had to stay in sistering apartments just across the road. This wasn't a problem for us family of 3 however I can imagine some families wouldn't be best pleased. We got free wifi for 3 people... More 

Helpful?
Thank K88fxy
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear K88fxy Thanks for your review to your stay at our Relaxia Lanzaplaya. All comments are welcome. This feedback help us to improve our service day by day We are so glad to know that you enjoyed your holidays with us and in this Island. Specialy thanks for your comments about our reception staff. We take note about your comments... More 

Geordie land
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

I'll start by saying I'm not a snob but this has to be one of the worst accommodations I have stayed in. I will be constructive to help other travellers Arrived at 9.45 pm check in was quick but left to own devices to get to room, lift to one floor, pool area, then up one flight of stairs and... More 

Helpful?
Thank SpanishAl
Relaxia L, Relaxia Team at Relaxia Lanzaplaya Apartments, responded to this review

Dear SpanishAl Thanks for your review to your stay at our Relaxia Lanzaplaya. All comments are welcome. This feedback help us to improve our service day by day We take also a good note about your suggestions for improvement concerning for example the kettle. At this moment the kettle is not standard here at Relaxia Lanzaplaya but we hope to... More 

Dundee, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 August 2016

Great Hotel, fantastic location, very friendly staff, from reception to the cleaners to the pool man. No complaints whatsoever. Rooms cleaned to very good standard. Reception staff very pleasant and helpful. Close to main road but far enough away to be quiet. Room overlooked the pool, nice view and sunny balcony all day. The restaurant food was great, what a... More 

Helpful?
2 Thank bruce a
Relaxia L, Director de Recepción at Relaxia Lanzaplaya Apartments, responded to this review

Thank you very much for your comments,next time please contact us,we will help with your bags and find the most accessible apartment as possible,we take care of our customers,and their hips too.We hope you continue to enjoy your next stay. More 

Wolverhampton, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2016

Fantastic apartments 2 minutes from the main strip, didn't know what to expect as read some good and bad reviews and I can be quite fussy but I loved it, apartments are basic some have said they need updating but I found them to be perfect and it had a great big bathroom with a hair drier but everything you... More 

Helpful?
4 Thank Beverley R
Carlisle, United Kingdom
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 16 July 2016 via mobile

Me and my partner stayed here in April quick check in very friendly reception staff very helpful our room looked over the pool it was large clean and had a nice kitchen area the room where always kept clean . We went all inclusive the breakfast was ok so was lunch and dinner the salad bar was basic but there... More 

Helpful?
Thank GILLGREENALL

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Relaxia Lanzaplaya Apartments

Address: C/Mexico 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: €82 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relaxia Lanzaplaya Apartments 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lanzaplaya Apartments Hotel Puerto Del Carmen
Lanzaplaya Apartments Puerto Del Carmen
Lanzaplaya Lanzarote
Relaxia Lanzaplaya Apartments Lanzarote/Puerto Del Carmen
Hotel Style:
#22 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Relaxia Lanzaplaya Apartments staff and other travellers.
28 questions
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Questions? Get answers from Relaxia Lanzaplaya Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room at the back of the hotel may stop noise bleed from the nearby clubs/bars”
 of 5 bubbles rovingsteve, 30 Oct 2016 | Read review
“Block 7 overlooking pool”
 of 5 bubbles brucea795, 25 Aug 2016 | Read review
“rooms on top floor are the best very private no one over looking and fab views very private”
 of 5 bubbles 482beverleyr, 25 Jul 2016 | Read review
“Not the road side”
 of 5 bubbles DebsStaffordshire, 4 Jul 2016 | Read review
“great views,,very central”
 of 5 bubbles bucky1972, 3 Jul 2016 | Read review
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