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Traveller (822)
Room & Suite (276)
Pool & Beach (196)
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Overview
  • Excellent35%
  • Very good41%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
“life guards”(93 reviews)
“main pool”(129 reviews)
“self catering”(169 reviews)
Wifi
Pool
Restaurant
Family Rooms
Poolside Bar
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (1,712)
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All reviewslife guardsmain poolself cateringkids clubthe main stripthomson repsspinnaker barthese apartmentssplash poollarge supermarketbed apartmentgreat holidayair consunbed situationbars and restaurantsfamily holidayslight hill
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411 - 415 of 1,568 reviews
Reviewed 28 June 2016 via mobile

Love this place. Rooms are basic, but staff are fantastic. Reps were amazing with my 4 year old, and the activities organised for kids was brilliant. The night time entertainment was suitable for the whole family, my daughter loved every second. We would definitely go...More

1  Thank GemRob2
Response from CincoPlazas, General Manager at Cinco PlazasResponded 26 July 2016

Dear GemRob2 Thank you very much for your commentaries, we are very pleased to hear from you about how comfortable you felt while you were staying with us. We are very delighted that the stay has been to your pleasantness, we encourage you to repeat...More

Reviewed 28 June 2016 via mobile

Went to cinco plaza in June 2016 with our 2 kids for 10 days. We picked cinco plaza on recommendation from travel agent that the facilities for kids were fantastic. Having read the reviews here we thought we were onto a winner. Sorry to say...More

3  Thank Tripy2011
Response from CincoPlazas, Manager at Cinco PlazasResponded 29 June 2016

Dear Guest: First of all, I would like to thank you for your detailed commentary about your stay with us. All suggestions and complaints are being taken very seriously since they are essentially important for our improvement. I will personally overlook that your commentary is...More

Reviewed 27 June 2016 via mobile

I stayed here in 25th May 2016 for a week with my family. Hotel is basic and you get what you paid for. Staff & Food - Mediocre apart from David the restaurant manager who was exceptional!! He is an absolute credit to the hotel...More

Thank Arcana75
Response from CincoPlazas, General Manager at Cinco PlazasResponded 29 June 2016

Dear Arcana: First of all, I would like to thank you for the time you have dedicated to give us a feedback on your stay. I regret all your expectations were not fulfilled. I greatly appreciate your nice words to one of our staff. Sincerely...More

Reviewed 27 June 2016 via mobile

Stayed for one week start of June, 2 adults 2 kids, for a large complex I loved how it was spaced out between 3 sections so it didn't feel overcrowded, had a 2 bed apt ground floor in plaza amarilo 1120 right by the pool...More

Thank devon1977
Response from CincoPlazas, General Manager at Cinco PlazasResponded 29 June 2016

Dear Devon1977: Thanks for giving us a great qualification and recommending Cinco Plazas Apartments to other travelers. Surely our staff was pleased to satisfy your necessities while you were here. Thanks once more and do not hesitate to keep contact with us. Yours sincerely. Jonay...More

Reviewed 26 June 2016 via mobile

This is heaven on earth ! Clean friendly and excellent with kids . Your establishment made taking our kids abroad for the first time an amazing experience , and for that we thank you from the bottom of our hearts . We stayed in room...More

1  Thank bUbBlEgUm91919
Response from CincoPlazas, General Manager at Cinco PlazasResponded 26 July 2016

Dear bUbBlEgUm91919 Thank you very much for their remarkable words, we are delighted that you have fulfilled your expectations, therefore we invite you to repeat your experience on your next holidays. We are very happy you enjoyed our complex and we hope you come back...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$69 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
Room types
Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
Room types
Kitchenette, Family Rooms, Accessible rooms
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Traveller (822)
Room & Suite (276)
Pool & Beach (196)
Dining (43)
Amenities (12)
Family and Play Areas (7)
Questions & Answers
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chocopop
24 April 2018|
Answer
Response from hmfcno1 | Reviewed this property |
Breakfast is no more than 6 euro for full cooked breakfast and cuppa. Lunch roughly 3-6 euro and evening meal anywhere from 7-10 euro for a main. A pint is 2.50. All can be bought for half the price down the strip. The food... More
0
Votes
Kurt H
23 April 2018|
Answer
Response from hmfcno1 | Reviewed this property |
To be quite honest I don't know. We only used the small top pool and the splash pool and if it was salt i never noticed it.
0
Votes
Laura M
22 April 2018|
Answer
Response from hmfcno1 | Reviewed this property |
The 2 bedroom apartments are large so the 3 bedroom will be bigger i would imagine a room bigger. No probs fitting 6 adults and a couple of kids. I think they only have 1 bathroom though which could cause problems for large... More
0
Votes
Room Tips
"Avoid rooms 3130 to 3246"
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"there is no lifts to upstairs apartments anyone with restricted mobility or pushchairs request ground floor..."
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"Most have pool view"
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"From what I saw all rooms were spacious and in a good location."
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