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Cinco Plazas

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Cinco Plazas
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1,460 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
Reviewed 4 weeks ago via mobile

Fab apartments - basic but very good. Close to all amenities . Would recommend to stay if you are looking for a good all rounder. I stayed with my boyfriend here. Good food and drinks. Close to the beach , however the apartments are about half way up a steep hill .

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Helpful?
2Thank Gayle M
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear Gayle M, May thanks for taking the time to submit your review. As you mentioned, our complex is close to the main road in Puerto del Carmen and the beaches, and this is always very much appreciated by our guests. We hope to see you again in the near future. Best regards, Afonso Jonay jonay.afonso@nordotel.com

Leeds, United Kingdom
Reviewed 4 weeks ago

We were expecting a lot based on the ratings. The apartment was well equipped, spacious and clean. The staff were pleasant and helpful. The beds, bedding and towels let it all down. They were all very tired, as we were trying to get a good nights sleep. We were also surprised at the weekly cost of wifi and television, things...

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Helpful?
Thank Speltz999
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear Speltz999, We are sorry to hear you found our beds, bedding and towels very tired, therefore we will check if their quality is good enough. Kind regards, Afonso Jonay jonay.afonso@nordotel.com

Newport, United Kingdom
Reviewed 4 weeks ago

We stay here every year because the rooms are great, the place is clean. The staff are really nice and helpful, also they remember us each time we go back. The place is really clean and if you have any problems they fix it straight away.

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1Thank joanneprobert1965
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear joanneprobert1965, Many thanks for taking the time to submit your 5 star review. It is a pleasure for us to welcome our guests again and again to make their holiday special. Looking forward to seeing you again soon. Best regards Jonay Afonso jonayafonso@nordotel.com

Dublin, Ireland
Reviewed 4 weeks ago via mobile

First of all...puerta del carmen is lovely. 1st time and i will be back. Great sun in january. Cinco plazas was in a perfect location and the 1 bed apartment was quite big with 2 small balconys. Everything provided but its a bit cheerless...functional but not pretty or cosy. No plants, flowers, cushions, nice lights or colour. Altogether a bit...

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Thank obtuseflake
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear obtuseflake, Thank you for submitting this nice review on Tripadvisor. We are happy to hear that you enjoyed your stay with us and we hope to see you again. Best regards Jonay Afonso jonayafonso@nordotel.com

skegness
Reviewed 4 weeks ago

went to cinco plaza 2/10/16 for one week it was a large two bedroom apartment plenty of room nice big balcony cleaners in every day plenty of clean towels the complex very tidy while we were there plenty staff cleaning painting the complex nice meals and friendly staff would go back

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1Thank joseph_fulton
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear joseph_fulton, Your review is very much appreciated, thank you very much. We hope to welcome you again in Cinco Plazas soon. Best regards, Jonay Afonso jonayafonso@nordotel.com

Reviewed 21 January 2017 via mobile

Lovely clean apartments. The apartments are pretty close to the main strip where you will find a multitude of restaurants and bars. The reception, cleaning and bar staff are helpful and very friendly. The apartments offer evening entertainment but because they are fairly close to the main strip we chose to go out. If you want an excellent roast go...

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Thank Susan9leo
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear, Susan9leo thank you very much for your great review on Tripadvisor. We are really happy to read that you enjoyed your holidays in Cinco Plazas. Our main point is that customers coming back home with the real sensation they enjoyed their holidays. Thank you again and we hope to see you in a near future!! Best regards Jonay Afonso...

Leiston, United Kingdom
Reviewed 17 January 2017

I have stayed here 3 times and absolutly love it.. We were there in December 2016.. The complex is clean and the rooms are great..The staff are friendly and helpful and the room was cleaned several times in the 2 week stay we had. The food was lovly and we have no complaints wotsoever. Im not a big swimming pool...

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2Thank sarapinkjogger
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear , Sarapinkjogger Thank you very much for taking your time to put an opinion about our complex on Tripadvisor. We are very glad to hear that you enjoyed your holidays. Our complex is very central located but also very quiet and relax. Hope to take the opportunity to see you in a near future Kind regards from the sunny...

Southampton, United Kingdom
Reviewed 14 January 2017

this complex is on a quite steep hill so if you have promblems walking im not sure if its for you.maybe 5-10 to beach and all the shops and bars along the main promanade.we stayed here for 2 weeks over christmas and new year.this place is set out in a massive square with outer rooms and then inner rooms.the place...

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1Thank martinsholing
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear, Martinsholing Thank you for taking the time to write about our complex in Tripadvisor. We take into consideration your comments and we will working on it. We hope that during this summer season more english channels would be available for our guests. Hope to take the opportunity to show you !! Kind regards from the sunny island Jonay Afonso...

Reviewed 11 January 2017 via mobile

We have just come back from Cinco Plaza . The staff were very pleasant especially Reuben the entertainer who my children loved I can't thank him enough for making our holiday . We go away a lot and are familiar with family entertainment however Reuben was much more personal . He was great playing games , pool , table tennis...

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3Thank JER999
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear , JER999 Thank you for taking the time to write so nice review about our complex. We are very happy to hear that you and your family have really enjoyed your holidays. Thank you for the nice words dedicated to our staff. Really appreciated!!! Hope to take the opportunity to see you again in our complex Kind regards from...

Glasgow, United Kingdom
Reviewed 4 January 2017 via mobile

Spent 4 nights here in December. Very large complex. Rooms very clean and the three chocolates that were left from housekeeping were a nice touch. Pool looked nice although did not use it as it closed early at 6 each night. Across the road about 2min walk is a supermarket and a restaurant called Nico's. Large flat screen TV which...

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2Thank Stephen M
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear , Stephen M Thank you very much for taking your time to put an opinion about our complex on Tripadvisor. We are very glad to hear that you enjoyed your holidays. Our complex is very central located but also very quiet and relax. Hope to take the opportunity to see you in a near future Kind regards from the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: €53 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinco Plazas 2*
Number of rooms: 232
Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#3 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Cinco Plazas staff and other travellers.
195 questions
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6 months ago

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Questions? Get answers from Cinco Plazas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Montana Block, upper floor”
 of 5 bubbles missgx, 17 Feb 2017 | Read review
“Choose a room with a view of the pool.”
 of 5 bubbles A3861TBjanes, 16 Feb 2017 | Read review
“always insist on the upper apartments”
 of 5 bubbles N1480RJcarol, 14 Feb 2017 | Read review
“We found rooms on first floor better for us”
 of 5 bubbles joanneprobert1965, 26 Jan 2017 | Read review
“you need to get an upper level room around the pools as long as you can climb stairs.”
 of 5 bubbles martinsholing, 13 Jan 2017 | Read review
5 of 5