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This was our third and favorite stay. We requested a refurbished room, as we felt a little let down by the accommodation the previous year. The food, cleanliness and politeness of the staff was as good as ever.
Yes - there are steps going up...More
3 Thank Alistevie
Response from marie pierre l, Member Services at BelleVue AquariusResponded 1 week ago
We are very happy that you had a good holiday despite the stairs!
Happy New Year!
Arrived on the 23rd December,food was good & a good choice for all,different everyday,if not to your liking then eat out!, christmas day was a good effort by staff,tables dressed lovely,! & wine flowed,we were given a refurbished room so no complaints as very nicely...More
1 Thank Yogibear5
Response from marie pierre l, Member Services. at BelleVue AquariusResponded 2 weeks ago
Thank you very much for your comments Yogibear5!
Happy New Year from all the Bellevue Aquarius staff.
On arrival only one person on reception. Waiting an hour to book in after a long flight was a bit annoying and then having to wait four hours before apartment was ready. The apartment was only ok . A banana tree in front of terrace...More
3 Thank thomas c
Response from marie pierre l, Member Services at BelleVue AquariusResponded 3 weeks ago
Thank you for your opinion and we take note of your suggestions.
The hotel needs some refurbishment and we will make it little by little.
Quite a culture shock when we first turned up. One man on reception, not the friendliest person I have ever encountered however, the rest of the staff were lovely. The weather wasn't great but I enjoyed the food and the company was excellent. Lots of...More
2 Thank Maria S
Response from marie pierre l, Member Services at BelleVue AquariusResponded 4 weeks ago
Thank you for your feedback and we take note . We are sorry for the welcome upon your arrival, we are proud of our staff, but of course they can make mistakes. We will keep an eye on that.
Stayed here for a quick and short getaway with my boyfriend.
Arrived on the Monday afternoon, only to be told room wasn't ready until 1500. That was frustrating, but fair enough check-in is at 1500.
Reception staff were so miserable. Getting any help or smile...More
1 Thank vickykaur
Response from marie pierre l, Member Services at BelleVue AquariusResponded 15 December 2017
Thank you for your opinion and we take note of all your comments. Really sorry for the behavior of our Reception, we are proud of our staff, but of course they can make mistakes.
The services, WiFi, remote control, safe etc. is specified...More