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Champagne Castle Hotel

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767 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Durban, South Africa
Reviewed 4 weeks ago

The hotel is older but very well maintained. Rooms are clean, toiletries topped up daily, the gardens are lovely. Stunning views of the mountains from the bedroom (stayed in mountain facing room) and hotel patio. Nice big pool with towels provided there. 3 meals as well as teas are provided, buffet meals with a lovely selection of tasty food as...

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Helpful?
Thank Santa E
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, Santa E The walk up to Crystal Falls is a fabulous walk. When you consider that 12 months ago, because of the drought, the water had almost dried up, it makes it an more beautiful experience. I have passed your feedback onto the rest of the team, and would like...

Hampshire
Reviewed 4 weeks ago

This hotel has views to die for - beautiful dramatic scenery and this really sums up the place but the hotel rooms are looking very tired and in urgent need of refurbishment. Also, there has been no positive development whatsoever since we started visiting in 2014, returning every year since. The rooms lack air conditioning, a fridge so that you...

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Helpful?
Thank swindphi
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, swindphi You have some very strong views, and I'm sorry that you feel like you do. I would like to comment on one or two of your points. Wifi availability is simply a function of being as far up the Champagne Valley as we are. As you'd understand, we're not...

Shelly Beach, KwaZulu-Natal, South Africa
Reviewed 4 weeks ago via mobile

I decided at 3am on the 14th Feb 2017 to surprise my husband and book into Champagne Castle Hotel for our 25th Wedding Anniversary. I sent an email and told reception my plan - we were even offered a discount! Staff, food, room and views to die for - stunning stunning place!

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Thank Meg F
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, Meg F What an incredible spur-of-the-moment surprise for your husband. Such a great story. It seems as though it was a perfect getaway. Thank you for staying at Champagne Castle Hotel, and we look forward to welcoming you back on your next visit

England, United Kingdom
Reviewed 5 weeks ago

We had 8 nights at this hotel during a four week trip of the Drakensberg mountains and it was definitely our favourite. The location is stunning and so are the walks. The service was excellent and staff really friendly. The food was very good with fillet beef on a Sunday lunch being best we have eaten anywhere! We had a...

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Thank Sheila W
Reviewed 14 February 2017

A wonderful relaxing part of our holiday would highly recommend this hotel from the time we arrived to the time we left I couldn't have wished for more.Theonly problem we had was directions to getting there but apart from that they were very accommodating .The views was spectacular and the arranged walks every morning was excellent.

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Thank Susan G
Johannesburg, South Africa
Reviewed 14 February 2017

From the time we arrived till we left the service was exceptional. We had a deluxe garden facing room which was very large with a bathroom that had a bath and a shower. The room had doors onto the beautiful garden and we also overlooked the magnificent mountain. Meals were included in our package and the food was freshly cooked...

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Thank Mark H
Leipzig
Reviewed 14 February 2017 via mobile

My partner, his parents and I stayed at the hotel from Sunday toTuesday. It was such a lovely, relaxing stay and we could really regenerate our energy levels. However it is notable that this is not a place I would recommend for a family with small children as the place seems to aim for couples and adults in general. But...

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Thank alexblo1987
London, United Kingdom
Reviewed 13 February 2017

The family and I popped into champagne castle to have a refreshing drink and something to eat. We were served out on the terraced by Nonkokhe ( 11th feb ) whom handed us a menu and took a drinks order. When she came back with the drinks we had decided on our order and was then told the kitchen had...

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Helpful?
Thank Sarah C
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, Sarah C I do apologise for the experience you had with us. It is certainly not how we want any of our guests to be treated. I have taken this up with our F&B Manager for further investigation. If you read through the hundreds of reviews on TripAdvisor, you will...

Maseru, Lesotho
Reviewed 7 February 2017

Very positive my stay at the hotel. The swimming pool is astonishing with its view of the mountains in front, the garden well entertained and clean. A positive point goes to the food too, tasty and served in a generous buffet 3 times a day. The lux room seems too spacious, almost empty, the bathrooms need definitely to be refreshed...

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Helpful?
Thank Laurafloating
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, Laurafloating We are very fortunate to be situated in this World Heritage Site, in such a beautiful part of the Drakensberg. I do apologise for the lack of clarity around the Parks Board Hiking Permits. This is a new development, and there is still some negotiation around them. However that's...

Sleaford, United Kingdom
Reviewed 7 February 2017

The Breakfasts and Dinners were great. The chef was excellent and it is seldom that a buffet has such delicately cooked meat (nothing over cooked). The rooms were lovely with beautiful quality linen. The whole experience was very relaxing with friendly staff and a professional feel.

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Helpful?
Thank Moira P
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this review

Thank you for taking the time to post your review, Moira P I have passed your review on to the Chef. I'm certain he will have a big smile for the rest of the day. Thank you for staying with us, and we look forward to welcoming you back on your next visit

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Champagne Castle Hotel is nestled below the second highest peak in South Africa, Champagne Castle (3377m), part of the main escarpment within the uKhahlamba-Drakensberg mountain range, the highest mountain range in South Africa. Due to its diversity of plant, bird and insect life and the richest collection of San rock paintings in Africa, it has been declared a Mixed World Heritage Site. For visual impact, recreational variety and luxurious splendour, Champagne Castle Hotel is pretty close to being an ultimate experience. Your stay will be characterised by the proximity you gain to the most dramatic and immediate views of the Drakensberg Escarpment and the 'Barrier of Spears'. Whether you walk or hike, trout fish or horse ride, play golf or tennis, swim or bowl, everything here has been configured to embrace this unparalleled setting. ... more   less 

Additional Information about Champagne Castle Hotel

Address: Route R600 | Champagne Valley, Winterton 3340, South Africa
Region: South Africa > KwaZulu-Natal > Drakensberg Region > Winterton
Price Range: €152 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Champagne Castle Hotel 4*
Number of rooms: 71
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Questions & Answers

Here's what travellers have asked, with answers from Champagne Castle Hotel staff and other travellers.
10 questions
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Johannesburg, South Africa
over a year ago
Johannesburg, South Africa
over a year ago
Durban, South Africa
5 days ago

See all questions (10)

Questions? Get answers from Champagne Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Self contained units are nice”
 of 5 bubbles Z9765ZKjohns, 14 Mar 2017 | Read review
“Ask for a room at the very front of the hotel with a mountain view.”
 of 5 bubbles Bishopburt, 9 Mar 2017 | Read review
“Mountain view is best”
 of 5 bubbles Jackie19542013, 7 Mar 2017 | Read review
“Maybe ask for upstairs as we were downstairs and couldn't really see the mountains through the bushes.”
 of 5 bubbles OuterHebridesLulu, 3 Mar 2017 | Read review
“If you like Mountains ask for a Mountain facing room”
 of 5 bubbles stevelDurban, 3 Mar 2017 | Read review
5 of 5