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Ibis Cherbourg La Glacerie

2 rue du Chateau D Eau Rond Point Andre Malraux, 50470 Cherbourg-Octeville, Cherbourg-en-Cotentin France
About
Location
Cleanliness
Service
Value
The Ibis Cherbourg hotel is close to the motorway and a shopping centre. The Cité de la Mer, the ferry terminal and the railway station are only 5 min from the hotel. It has 71 air-conditioned rooms available for booking, a meeting room, free closed parking, a bar with a terrace open 24/24 and a restaurant. Guests on a business trip will appreciate the Wifi wireless Internet access. A golf course and a tennis court are available close by.
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Property amenities
Restaurant
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Bar/Lounge
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Location
Full view
Getting there
States Airport62 km
Guernsey Airport75 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
396Reviews
128Photos
2Q+A
18Room tips
Traveller rating
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The hotel is located off the route from Caen and is about 15 minutes from the centre of Cherbourg. It’s therefore a very convenient overnight stop for anyone travelling to catch a ferry the following day. The rooms are clean and comfortable. The reception staff are friendly and h
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Review collected in partnership with Accorhotels.com
Response from EquipeIBIS C, Front Office Manager at Ibis Cherbourg La Glacerie
Responded 21 Oct 2018
Dear John, We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste
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Clean and small room but comfortable
Breakfast good
Could not fault the hotel great for an overnight stop as we tour France on motorbikes
Secure parking available
Restaurant and bar served good food and drinks
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Response from EquipeIBIS C, Responsable réception at Ibis Cherbourg La Glacerie
Responded 22 Aug 2018
Dear Madam, We are delighted that your stay is well spent. We will welcome you again in our establishment with great pleasure. Best Regards Marine - Réceptionniste
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What a great find. Do not confuse Ibis La Glacerie, with ibis Budget next door.
I booked a family (quadruple) room for my husband, myself and our 2 grand daughters. We could not have been more pleased.The room was modern and spacious with a double bed and two singles. The beds we
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Response from EquipeIBIS C, Responsable réception at Ibis Cherbourg La Glacerie
Responded 14 Aug 2018
DearMadam Lilian Wales, We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste
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Hard to know where to start with this hotel.... we stayed here as an overnight stop before getting the ferry at Cherbourg the next day. When we arrived we went to reception, we had checked in online and the hotel had texted to say our key was ready for pick up at the welcome poin
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Response from Virginie L, General Manager at Ibis Cherbourg La Glacerie
Responded 3 Aug 2018
Dear Sir KEENEY, Thank you for taking the time to tell us about your experience at the ibis Cherbourg La Glacerie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the establishment, actually the 2 hotels are next to each other. There are 2 receptions because there are 2 hotels. But our staff works on both hotels When you arrive, the receptionist has checked your reservation. Indeed, it happens very often that customers are "wrong" hotels on arrival. However, it is true that the receptionist had to give you all the informations about the hotel. In addition, we actually offer snacks 24 hours 24. Maybe there was a misunderstanding? Indeed the restaurant is open from 7PM. For the breakfast, we propose a varied sweet and savory breakfast with cake, pancake, egg, vienoisserie, ham, yogurt, local product .. for 9,90 € / person. Unfortunately the coffee machine broke down during this weekend. There was an object in the machine to change. And the repairman could only come Monday. But there were coffee thermoses and our staff was at your disposal if you needed. We also have rooms next to the restaurant. That's why maids need to go through the restaurant to get to the rooms and clean them. Concerning our staff, we are sorry that you had this feeling. This is not the image we reflect to our customers We have very good statistics about the customer satisfaction. We are positioned 3rd on all IBIS hotel in Normandy. And for the kindness staff, we are rated 80 /100. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine - Réceptionniste
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We like to stay here, the hotel is convenient for everything we want to do and it is always clean and comfortable. The staff are very friendly and helpful, they all appear to also have very good English language skills if anyone comes unstuck when asking for or about something. R
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Response from EquipeIBIS C, Receptionist at Ibis Cherbourg La Glacerie
Responded 15 Aug 2018
Dear Sir,Madam, Thank you for leaving a review on Tripadvisor. We are happy to read that you've enjoyed your stay with us and we really appreciate your nice comment. We would be very glad to welcome you again soon. Kind Regards. Justine_Receptionist
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Does the hotel have travel cots available?
Hello, Yes, baby cots are available on request. Best regards, Alexis HERMITE - Réceptionniste
0 votes
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Are interconnecting rooms available?
Dear, we don't have interconnectiong rooms in our hotel. But we can put two rooms beside. Best regards, Alexis Hermite - Receptionnist
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"View the rooms on line prior to booking."
"Top floor is best"
"The entrance comes up Quite Quick after the roundabout so go slow off the roundabout"
"Ask for an attic room if you don't mind the eaves."
"The rooms with views on to the gardens are very pleasant."
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PRICE RANGE
US$61 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis la glacerie
LOCATION
FranceNormandyBasse-NormandieMancheCherbourg-en-CotentinCherbourg-OctevilleLa Glacerie
NUMBER OF ROOMS
71
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