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Genting Grand

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162 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Mumbai
Reviewed 5 September 2013

Its a huge huge hotel with hundreds and hundreds of rooms. Hence there is no concept of a room service or house keeping if you ask for. You may get lost in this entire place. rooms are too cramped and if one family has to stay then probably one of them will have to sit and sleep. the only advantage...

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Thank MumbaiIndia
Reviewed 4 September 2013

All the staffs we met are very friendly. We have been staying here many times. The room are spacious and cosy. The bed are very comfortable. After upgrading , now they provide free wifi in the room. We had a pleasant stayed. If we do visit Genting again, Genting Grand will be definitely our first choice.

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1Thank Agneslow
Kuala Lumpur
Reviewed 6 August 2013

Last minute check in when we decided quite late to stay for the night with no previous reservation! Paid using Genting points so excellent value. Warm welcome back at reception and given really nice suite...room 15008. As per previous review suite at end of corridor, bedroom one side, lounge on the other and bathrooms in between. Room now has free...

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1Thank ExpatKL88
Vijayawada, India
Reviewed 23 June 2013

Hi every one.. I stayed here one night and 2days.. Actually everywhere i saw the check in time was 2 P.M afternoon...But here i check in by 10 A.M in the morning through KIOSKS....and check out was so simple just insert key card.. So no need of wasting times and everything..if already our room was confirmed... This was the biggest...

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Thank balu-sravani
Jalandhar, Punjab, India
Reviewed 3 June 2013

stayed at genting for couple of days. the stay was good. warm welcome on reception despite the waiting. great food . the rooms were decent and the washrooms were very clean. the view from hotel room was mesmerizing. the weather was very nice and the temperature of rooms were set accordingly.

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Thank Shaveta G
Kuala Lumpur
Reviewed 5 May 2013

Stayed at the rebranded Genting Grand, excellent check in and warm welcome from reception. This time allocated a refurbed Premier room which has a sitting area off the bedroom with a separate tv....Bathroom good size too.a Refurbed rooms very good although room was cold and could not alter thermostat to warm. Some cleaning issues...hair & dust evident in door runners...

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2Thank ExpatKL88
Kuala Lumpur, Malaysia
Reviewed 2 May 2013

I will travel to Genting Highland Malaysia only i get booked accomodation in Genting Grand which is clean , convenience location and best guesst service in that tourist area. Excellent Spa services which worth or money value should try but must early reserve to avoid any full appointment.

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1Thank Kinki25
Bengaluru, India
Reviewed 19 March 2013

Stayed for two days.Truly Amazing. Its a mixed crowd. Food was good. The reception staff was courteous. Wish to go back again for casinos and the live shows. We were not able to go out for it was too foggy.

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1Thank varghisgeorge
Kuala Lumpur
Reviewed 30 January 2013

Stayed here many times but first review in this forum. By far the best rooms in Genting. New lobby & check in just opened after refurbishment & Club Lounge to follow. Club amenities located for now in Olive Bar & breakfast in Coffee Terrace. Will be better once refurb finished as the previous lounge was excellent. Rooms are excellent, suite...

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6Thank ExpatKL88
Reviewed 28 January 2013

We stayed at Premier Room for 3D2N with my family. The hotel is just newly renovated so the room is clean and new. The bathroom is also big as there is a big bath tub inside which my children enjoy very much. However there's limited access to internet connection in the room. Therefore throughout the 2 days stay, we are...

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5Thank Agneslow

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Genting Grand is the destination for those who aim for satisfaction, style and exclusivity. Coupled with the assurance that the comfort of home is never far away with the impeccable service and deluxe amenities extended. When you are at Genting Grand, you know you have reached a haven of luxury that is a class of its own. ... more   less 

Additional Information about Genting Grand

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Maxims Genting)
Region: Malaysia > Pahang > Genting Highlands
Price Range: €146 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Genting Grand 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Maxims Genting Hotel Genting Highlands
Genting Hotel
Malaysia Hotel Genting
Hotel Maxims Genting
Malaysia Genting
Genting Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Genting Grand staff and other travellers.
5 questions
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Questions? Get answers from Genting Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the front for a clearer view.”
 of 5 bubbles pAnDa-vic, 27 Oct 2016 | Read review
“Maintain view room would be better”
  • Clean and Neat
  • Nice Bed
  • Great Coffee Maker
 of 5 bubbles HoeiKun, 5 Oct 2016 | Read review
“The room on the higher floors must be quieter”
 of 5 bubbles Amandaruth97, 10 Mar 2015 | Read review
“Currently Genting is having constructions for their new theme parks, not a nice scenery though.”
 of 5 bubbles rclee1988, 9 Dec 2014 | Read review
“Gentings highland has excellent weather throughout, so staying here is a treat after the hot and humid weather of Kuala Lumper”
 of 5 bubbles aftabshah1954, 1 Sep 2014 | Read review
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