My partner and I just returned to the states yesterday after spending 6 amazing days at Ziva. Let me tell yall something, we been to a few resorts and this one by far takes the cake! The food was amazing from all the restaurants including from Room Service!. We scheduled a candlelight dinner for my birthday and our waiter was Omari! He was amazing!!! My partner and Omari clicked right away! He was so on point with everything. We didn't have to call him over to refill our drinks not ONE time. He was on it. He was only suppose to be our waiter during the dinner BUT every time he saw us around the hotel he was ready to serve us no matter what we was up to. Omari was so attentive from day 1. The staff man wow they def made this vacation so much better. The drinks were not good, too much sugar and syrup that's my only complaint lol. I highly recommend staying here with family or with your SO. They are also taking COVID regulations very serious, they are constantly cleaning and reminding the guests to sanitize... Omari if you reading this, thank you sooooo much for always being available and attending us. From Melody & Juan.…
This was my first international vacation and the Hyatt did NOT disappoint! I loved everything about it!!!!! Amazing staff and hospitality!! You can stay at the resort the entire time. Very entertaining!! I can not wait to visit again in the future!
Place was very nice. Staff was amazing. Place was clean and someone was always either wiping down tables or spraying to kill any germs (COVID). As soon as you arrive someone is there to great you with hand gel also a mat to step on to wipe your shoes. Your bags stayed outside were someone sprayed them down to clean any germs as well.
We were very impressed by the cleanliness of the hotel particularly with Covid. We were required to wear masks from place to place even in open air spaces. We were able to remove them once we were at our beach chairs or at our table for restaurants. The rooms were thoroughly cleaned and there was minimal hotel staff entering our rooms.
My husband and I had this trip planned before Covid hit. We ultimately decided to go and were so glad we did! We have stayed here before and absolutely love this hotel. The food/restaurants are outstanding, the pool is enormous, clean, well maintained, and pretty. The beach is in 3 parts, beautiful and a long beach for walking. The grounds are gorgeous and also well maintained. The hotel has gone above and beyond to insure guests safety during Covid. There are many sanitizer stations, the workers are constantly cleaning and spraying down every surface ,the restaurant tables are socially distanced, everyone wears masks and the hotel provides the Covid tests required to fly back to the States right in house. We felt extremely safe there. Also a plus, its a short ride from the airport.…
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