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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Hyatt Ziva Rose Hall
Updated 15/01/21
About
#5 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
Travellers' Choice
This resort features attentive beach and pool butlers, a Moroccan-themed rooftop lounge, sparkling pools, intimate oceanfront fire pits, and the best jerk chicken in Jamaica. Devoted to recreation and relaxation, guests are free to enjoy the best the island has to offer, from gourmet cuisine and spacious accommodations, to thrilling sports on land and sea. It's an experience every member of the family will enjoy.
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Room & Suite (561)561
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Aerobics
Evening entertainment
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Location
Full view
4,686Reviews894Q+A100Room tips
Reviews
Traveller rating
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- 117
- 100
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Popular mentions
My partner and I just returned to the states yesterday after spending 6 amazing days at Ziva. Let me tell yall something, we been to a few resorts and this one by far takes the cake! The food was amazing from all the restaurants including from Room Service!. We scheduled a candlelight dinner for my birthday and our waiter was Omari! He was amazing!!! My partner and Omari clicked right away! He was so on point with everything. We didn't have to call him over to refill our drinks not ONE time. He was on it. He was only suppose to be our waiter during the dinner BUT every time he saw us around the hotel he was ready to serve us no matter what we was up to. Omari was so attentive from day 1. The staff man wow they def made this vacation so much better. The drinks were not good, too much sugar and syrup that's my only complaint lol. I highly recommend staying here with family or with your SO. They are also taking COVID regulations very serious, they are constantly cleaning and reminding the guests to sanitize... Omari if you reading this, thank you sooooo much for always being available and attending us. From Melody & Juan.…
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Date of stay: February 2021
Rooms
Cleanliness
Service
Helpful
This was my first international vacation and the Hyatt did NOT disappoint! I loved everything about it!!!!! Amazing staff and hospitality!! You can stay at the resort the entire time. Very entertaining!! I can not wait to visit again in the future!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Leonie Jackson, Other at Hyatt Ziva Rose Hall
Responded yesterday
Dear dreamac14, Thank you so much for your outstanding review and above all, for choosing Hyatt Ziva Rose Hall as your preferred destination. We are elated that you had a phenomenal experience and look forward to hosting you in the future. Sincerely, Leonie Jackson Social Media Coordinator
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Place was very nice. Staff was amazing. Place was clean and someone was always either wiping down tables or spraying to kill any germs (COVID). As soon as you arrive someone is there to great you with hand gel also a mat to step on to wipe your shoes. Your bags stayed outside were someone sprayed them down to clean any germs as well.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Leonie Jackson, Other at Hyatt Ziva Rose Hall
Responded 1 week ago
Dear scar0283, Thank you for choosing the Hyatt Ziva Rose Hall for your recent vacation. We are happy that you could identify some of our key safety protocols and hope that these measures helped you to feel safe during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Leonie Jackson Social Media Coordinator
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We were very impressed by the cleanliness of the hotel particularly with Covid. We were required to wear masks from place to place even in open air spaces. We were able to remove them once we were at our beach chairs or at our table for restaurants. The rooms were thoroughly cleaned and there was minimal hotel staff entering our rooms.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Leonie Jackson, Other at Hyatt Ziva Rose Hall
Responded 1 week ago
Dear Jewell J, Thank you for your recent stay with us and this generous five star review. We are happy to note that the safety protocols that we have in place played integral parts in ensuring that you enjoyed your vacation stay with us. Thank you for choosing Hyatt Ziva Rose Hall, we hope to have the opportunity to host you again in the future. Sincerely, Leonie Jackson Social Media Coordinator
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My husband and I had this trip planned before Covid hit. We ultimately decided to go and were so glad we did! We have stayed here before and absolutely love this hotel. The food/restaurants are outstanding, the pool is enormous, clean, well maintained, and pretty. The beach is in 3 parts, beautiful and a long beach for walking. The grounds are gorgeous and also well maintained. The hotel has gone above and beyond to insure guests safety during Covid. There are many sanitizer stations, the workers are constantly cleaning and spraying down every surface ,the restaurant tables are socially distanced, everyone wears masks and the hotel provides the Covid tests required to fly back to the States right in house. We felt extremely safe there. Also a plus, its a short ride from the airport.…
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Date of stay: January 2021
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Leonie Jackson, Other at Hyatt Ziva Rose Hall
Responded 1 week ago
Dear 83carolynk, Thank you very much for your recent stay with us and for your heartwarming five star review. Your safety and security is our number one priority, so you can imagine our sense of fulfillment in knowing that you were impressed with the safety procedures of the resort. We are overjoyed in knowing that all elements of your stay met your expectations and appreciate you taking the time out to detail the highlights of your experience. It was our pleasure being your host resort and we hope that we will have the opportunity to welcome you back soon. Sincerely, Leonie Jackson Social Media Coordinator
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PRICE RANGE
US$323 - US$897 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
277
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Claim Your Listing Frequently Asked Questions about Hyatt Ziva Rose Hall
Which popular attractions are close to Hyatt Ziva Rose Hall?
Nearby attractions include White Witch Golf Course (2.1 km), Cinnamon Hill Golf Course (2.2 km), and Rose Hall Great House (1.7 km).
What are some of the property amenities at Hyatt Ziva Rose Hall?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Rose Hall?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
What are some restaurants close to Hyatt Ziva Rose Hall?
Conveniently located restaurants include Mystic India, Sugar Mill, and Tokyo Jo's.
Are there opportunities to exercise at Hyatt Ziva Rose Hall?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Rose Hall have an airport shuttle?
Yes, Hyatt Ziva Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Rose Hall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Rose Hall?
Many travellers enjoy visiting Rose Hall Great House (1.7 km).