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Rose Hall Main Road Branch Developments, Little River, Rose Hall, Montego Bay 403512 Jamaica
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US$328
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 24/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Rose Hall Beach
Updated 24/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 11 hotels in Rose Hall
Location
Cleanliness
Service
Value
GreenLeaders Gold level
This 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. Three (3) specialty restaurants. Receive attentive service along with detailed amenities and discover exciting facilities throughout the resort, each made for a different purpose but with one goal, to help make your vacation dream a reality.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Hotel links
Special Price:10% Off
6553Reviews1027Q+A100Room tips

Reviews
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Simone T wrote a review Yesterday
2 contributions
My stay at the Iberostar Rose Hall Beach has been by far one of the worst vacation experiences of my life. I will break it down by each category. Check-In Experience: I understand that some hotels do not allow you to go into your room before check-in time of 3 PM, but they were absolutely obnoxious and rude. The check-in person began to impersonate my fiancé by using a British accent. Not sure if she was trying to be funny, but it was totally rude. Hotel: When we were finally allowed to go into our room, we were so excited, only to open the door and see what looked like a roach motel. There was mold and mildew in the shower, the towel rack was falling out of the walls. The toilet was discolored, the seat on the toilet bowl was twisted, and when you sat on it, half of your body parts were hanging off because of the placement of the bowl (and we are not fat.) The water would take forever to warm up, sometimes it came out brown. The television was discolored/ black and white and breaking up (not that we came there to watch TV) but it would be nice to have when we come in at nights to relax. There was probably one outlet in the whole entire room that we could have used. There wasn't any good lighting. Everything was dark. There was 1 mirror behind a door that was very difficult to access, so you couldn't even look at yourself if you wanted to. The best part about all of this was the safe! Even the safe didn't work. Apparently the safe that the room had was an older safe. We had an excursion at 8:45 AM. We go to the safe to pull out our money and passports that we have in there so that we can leave, and the door was not opening. It no longer recognized our code. When we realized, we called the front desk, only for her to tell us the manager is the one that handles the safes and doesn't come in until 9AM. Something as important as a safe, EVERY worker should be trained in that area. What would have happened if my flight was leaving at 8 AM, and I had to leave the hotel at 6 AM? I would have no travel documents because they all were locked in a safe. Long story short, we went on our excursion without any of our things until we came back and someone finally got the safe open for us at 3 PM. Food: The food was actually great the first two days. After that, not so pleased. Entertainment: Was excellent. It helped improve our mood especially after the disaster of a room we had. LONG STORY SHORT: SAVE YOUR MONEY! DO NOT STAY AT THIS HOTEL! I am a vacationer. I have been to many places. This by far was the WORST experience for me.
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Date of stay: September 2022
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Room Tip: Stay at the Iberostar Grand Rose, not Iberostar Rose Hall Beach!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Denstevj wrote a review Aug 2021
Naugatuck87 contributions36 helpful votes
+1
Hotel's Favourite
Wonderful vacation at Iberostar! The staff is excellent, especially our concierge, COLIN! He was very informative and handled all our needs quickly. He is a very nice gentlemen and my husband Steve and I were thankful for his attention to detail. We enjoyed speaking with him. PATRICE at the hotel bar was awesome too--my husband thought her coffee was the best. We were lucky to have picked such a great place. It was clean and inviting. Room and bed were very comfy. The music played at the pool was great. I didn't smell any chlorine at the pool--they must have a different cleaning system, since the pool was very clean. We enjoyed all the food in all the restaurants and main buffet and thought it was good quality. All of the FOOD STAFF were amazing. RINALDO, the bell hop was very helpful too. And SHERYL at the front desk was a sweetie. The Jewelry store on site, AZURE, had so many beautiful pieces--my husband bought me a bue diamond ring, which I love! Thank you Iberostar Rose Hall Beach for doing an excellent job. We appreciate your all your help and hard work.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: We liked being higher up on the 4th floor to get a nice view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Iberostar Hotels and Resorts, Dueño at Iberostar Rose Hall Beach
Responded 10 Aug 2021
Dear guest, We are grateful to you for choosing us for your recent holiday and for sharing the experience you had with us. Your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. It is amazing to read that you have returned home with a sense of satisfaction and we look forward to doing the same for you again in the future. Once again, we are truly grateful for this complimentary review of your time in our hospitality. Best Regards, Online Quality Manager Iberostar Rose Hall Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen W wrote a review 26 Sep
Redford, Michigan23 contributions25 helpful votes
Iberostar Rose Hall on the beach. Great ocean view suites, I advise requesting one of the upper floors with a balcony for and better nighttime view, Great for star watching. the buffet had a wide variety of native food and American food. Purchase all souvenirs off of the resort property. Go on a shopping tour much cheaper. My only issue was trying to find a Pepsi, I am not a Coke-Cola girl. The daily in-pool activities were great, water workout and trivia another day from the main pool. Next time I will book the adult-only side.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Junior Suite Ocean view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 3 days ago
Dear Guest, Thank you for choosing our hotel for your recent holiday. We also appreciate your kind words towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us and we are certainly very. proud of them all. Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Herta W wrote a review 25 Sep
1 contribution
Our stay at the Iberostar, Rosehall was excellent. The staff were friendly and courteous especially Carla Concierge. She went above and beyond to ensure that our needs were met and that we understood all that the resort offers. We have already told family and friends about the great time we had and some are eager to visit.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 3 days ago
Dear Guest, First of all, we would like to thank you for your review and say that it is through feedback such as yours that we can continue to maintain our excellent standards. We sincerely appreciate your words towards our staff who are characterized by their kind and helpful manner, and we do receive so many compliments about them, once more, we will congratulate them on your behalf and we are delighted that they could enhance your stay with us. Once more, we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam Cruz wrote a review 23 Sep
Toronto, Canada3 contributions2 helpful votes
The entertainment crew really made our group of 20 feel special. They knew us by name and were super personable and amazing to talk to. Huge shout out to sparkles, pierre, finez, J, Romaine, Zugu for always checking in on us every morning. It really made the experience that much better. Food was great! Always an assortment of things and the beach food bar was superb. Compared to other trips I’ve been to after COVID, this entertainment crew really brought the energy and have been the most entertaining and enjoyable group.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 3 days ago
Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. We sincerely appreciate your words towards our staff who are characterized by their kind and helpful manner, and we do receive so many compliments about them, once more, we will congratulate them on your behalf and we are delighted that they could enhance your stay with us. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joel J wrote a review 20 Sep
Yonkers, New York1 contribution
We enjoy our time. The staff was friendly and helpful. They assisted us in planning our excursion and were helpful for telling us what is in the hotel. Carla really helped us out and even planned for my father in law bday.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 3 days ago
Dear Guest, First of all, we would like to thank you for your review and say that it is through feedback such as yours that we can continue to maintain our excellent standards. Thank you for your kind words for our Staff members, we know that they will be very pleased to receive your praise and to hear that they added to the joy of your holiday. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan W wrote a review 18 Sep
1 contribution2 helpful votes
When we arrive at the hotel we were welcome and feeling happy to be there. The bellman take us to our room and the room was awesome smell fresh and nice. When it was dinner we didn't want to eat at the buffet so we ask to eat at one of the restaurants, and the hostess tell us that we have to make reservation for these restaurants, so we go and eat at the buffet. We get alot of mosquitoes bite, my son get an allergy frm something he eat in the buffet, in the room the lights went out for an hour, we call for someone to assist and the maintenence came, TV not showing properly, no water in the room. On the night before we leave the morning I saw something I wasn't expecting to happen in the guests rooms or in the guests area. There was this guy by the name of Eric I think he work with the maintenance base on is clothes he was wearing and the lady I think her name is ashanie or asherie was coming frm a room as if they were making out because they kiss each other before he when his way.i saw them frm my room we were going for a walk, wat kind of hotel is this worker's making out in guests room.as if they are guest, I didn't enjoy this stay it's so disgusting am glad my kids was in the room. I stay at the rose hall beach for 6 days frm the 31- 5 of September..you need to get staff that need work not to make out in guests rooms and guest area. Your Megan.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vacationer1953 wrote a review 17 Sep
2 contributions
My name is Carmela England, I am a return customer and Hirozon client. I travel with my daughter everytime I go on vacation. We arrived at IBEROSTAR ROSE HALL BEACH on 9/15/2022, we will be here until Sept. 27/2022. My room # is 2416. On Sept 16th while coming out from the pool I fell and injured my left knee, I had total knee replacement recently. The area was very slippery and there was no wet sign in place. I was asked to go to see the nurse but I had to pay over pocket. I refused because this nulti billioner resort is liable for injury that occurs here. Then few hours later the guest service person came to my room stating that if I want to see the nurse they will waive the payment, but if the nurse suggest to the hospital which she did but i had to pay out of pocket. I am not getting stuck with $ 11.000 for using a foreign Emergency Room. I contacted my Attorney in the USA. My knee is swollen hot to th touch brused and I have history of Blood cloth. Also 3 people fell in the same spot few minutes later. I want a resolution to this matter. Thank you
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hdheritage87 wrote a review 13 Sep
2 contributions3 helpful votes
+1
The resort is gorgeous, staff friendly, had a hard time getting into some of restaurants as you can book for the week and they were full, but the buffet had plenty to eat. But the vendors that line the entrance to the beach on kayaks is a little to much to handle. Once we told them we were not interested in buying anything they left us alone, however the heavy pot smoking everyday from 8am til 4 pm was ridiculous they lit up just about every 15 minutes I was so nauseated by lunchtime. I’ve been to 2 other resorts in Jamaica last year and never experienced this practice on any of other the resorts. Unfortunately this is the first time with Iberostar resorts and I would be apprehensive using Iberostar for my next vacations.
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Date of stay: September 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 2 weeks ago
Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. Firstly we would like to mention that security is very important in our establishment. The Beach Resort is one of the safest hotels in Jamaica, with many surveillance cameras and numerous security guards that move among the guests in such a way that you would not notice them as they are in plain clothes. This means that our guests can be relaxed and undisturbed during their stay. They are constantly rotating from one place to another. Thank You for bringing it for our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Native New Yorker wrote a review 13 Sep
1 contribution1 helpful vote
We went in June. Weather was perfect. Beach was beautiful. Service at Iberostar is hit/miss. Most of the staff is very nice but there are several who need better customer service training because they are outright rude. I also felt like the waitstaff did not accommodate guests on the beach on a regular basis. I ordered a drink from one semi-rude young lady and she brought it back 30 mins later. Besides that one time, I didn't see her again. I typically had to go in search of my own drinks. I'm not lazy and didn't really mind but I've come to expect a certain level of service at the resorts I visit and this definitely isn't it. The upside is that I saved a ton of money on tips since the waitstaff rarely bothered to come around to ask if we needed anything. The downside is that I expected FAR better service for the money we paid. I travel multiple times per year and I've never had to search for waitstaff at other resorts and also never had to deal with waitstaff who act like that have an attitude. Despite that, the MAIN reason why we took off two stars was because of the level of harassment we experienced from the local vendors. While I totally understand that it is NOT Iberostar's fault that the vendors are so aggressive, I still feel like their security people should do more to keep the vendors at bay. The vendors watch you like predators from the very edge of the water ALL DAY long. As you relax, eat and drink, if you look up, they're watching in small groups. It felt very uncomfortable. When police walk down the beach, they quickly disappear and return as soon as the police are gone. The minute you go near the water, they start trying to sell you drugs/aloe/souvenirs. If you show interest in what one person is selling, 5 others immediately run over and surround you like sharks to try to get you to buy from them instead. This mostly happened with the guests looking to buy weed. I bought some aloe for my sunburn from a vendor. Twenty minutes later he came back and asked me if I could bring him a plate of food from the grill and something to drink! I didn't want to start that so I made an excuse and told him I think the grill ran out of certain foods but I'll check later.. He came back a little later to ask me if I had checked yet. I said no. The next morning, I'm heading to the beach at 8am when another guy (called himself Tony) tries to sell me drugs. I said no thanks and then he asked me if I could 'do him a favor' and bring him cans of Red Stripe from my room. I told him I don't drink beer and he replied 'yeah but you get it for free in your room don't you? Can you bring it down for me?' I told him I'm not going back to my room any time soon. Later that afternoon, I walked past him with a drink and beef patty as I headed to my beach chair and he asked me about the beer again. I told him I still hadn't gone back to my room. He THEN asked me could I bring him a patty and beer. I told him I wasn't going back to the grill. And this went on and on with various random vendors trying to ask us to bring them food/alcohol for the entire week I was there. They rarely asked my husband or my son but they'd try to catch me at every opportunity. It became annoying by the second day. A few more days and it felt like harassment and possibly a safety issue. A random boat vendor (called himself Marlon) kept trying to sell me drugs/souvenirs every time I went into the water and when I said I didn't have any money, he said 'we all know you ladies keep money in your beach bags.' Soooo, yeah - definitely started feeling like a safety issue. For this reason, I'd never go back to this particular Iberostar resort. I mentioned our experience to the staff at the front desk as we were checking out at the end of our stay and interestingly, she didn't seem overly surprised. We just returned from Cancun last week. TOTALLY different/better/safer-feeling experience.
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Date of stay: June 2022
Rooms
Location
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Room Tip: We were on the first floor & could walk right out to the pool. Cool BUT mosquitos flew in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from iberostar Manager, Marketing at Iberostar Rose Hall Beach
Responded 2 weeks ago
Dear Guest, Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review. Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$260 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar montego bay, montego bay iberostar, iberostar rose hall jamaica, iberostar jamaica
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
366
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Frequently Asked Questions about Iberostar Rose Hall Beach
Which popular attractions are close to Iberostar Rose Hall Beach?
Nearby attractions include Rose Hall Great House (5.5 km), Cinnamon Hill Golf Course (4.9 km), and Greenwood Great House (2.8 km).
What are some of the property amenities at Iberostar Rose Hall Beach?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Rose Hall Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Rose Hall Beach?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Rose Hall Beach?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Rose Hall Beach?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Rose Hall Beach?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Iberostar Rose Hall Beach have an airport shuttle?
Yes, Iberostar Rose Hall Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Rose Hall Beach have airport transportation?
Yes, Iberostar Rose Hall Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Rose Hall Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Rose Hall Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.