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1 Palmyra Drive, Rose Hall Main Road, Rose Hall, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$379
Free cancellation until 04/04/21
US$382
Free cancellation until 04/04/21
US$403
US$359
SAVE US$44
Free cancellation until 04/04/21
Hotels.comUS$382
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Full view
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Pool & Beach (396)
Room & Suite (310)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jewel Grande Montego Bay Resort & Spa
More questions?
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Ultimate oceanfront accommodations with junior to three-bedroom suites and stunning villas, most include designer kitchens and butler-service. Located minutes from Montego Bay’s airport the resort boasts seven superb dining options and optional in-suite private chef dining, complimentary resort-wide WiFi, two oceanfront pools, whirlpool, non-motorized watersports, world-class Italian-villa-inspired 30,000 square foot full-service spa, named Caribbean Journal's Spa of the year 2017, 25,000 square feet of modern meeting and event facilities. Close to championship golf courses, shopping, and island attractions. All-inclusive package options available making this resort ideal for couples, friends, families, weddings, honeymoons, and unforgettable events.
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Room & Suite (310)310
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Location
Full view
43Car recommended
Grade: 43 out of 100
43Restaurantswithin 10 km
18Attractionswithin 10 km
Contact
1 Palmyra Drive, Rose Hall Main Road, Rose Hall, Montego Bay Jamaica
Getting there
See all nearby hotels
1,478Reviews640Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
+1
First all the great things What a great time to travel. It wasn’t packed or crowded. Jamaica airports and resorts feel so much cleaner and safer than in the US. The covid test to leave Jamaica was done on the resort and super easy. There is a nice spa and a good gym. The gym instructor Kevin is amazing! I took his Trx and hit abs classes so awesome. Every morning at breakfast we were greeted by name with a smile. The woman who makes omelets started each morning off amazing always remembering my order. We also rented a cabana each day of our stay (totally worth it) and had the pleasure of Suline not only taking care of us but on her day off she bought my daughter a birthday present! We also had private dinner one evening on the gazebo by pier side (thanks to Tameka) it was awesome and the best spot! We also loved all the wait staff but especially Jerome who went out of his way for us every time and every evening. He’s jamazing! The people were amazing, the food was good, order the lobster What I didn’t love We stayed in villa 9 which is beautiful but there is nothing in the kitchen no coffee maker etc. I understand that’s due to covid but we picked a villa to have the kitchen so that was a let down. The two guest bedrooms had amazing soft beds. The master bed squeaked when you rolled over and was super hard. That was a bummer. The views and space were amazing. It was also a bummer that there weren’t more options for liquor like Tito’s or cas amigas. I would have given 5 stars if the bed and the drink selections were better. In all it was beautiful. Jamaican people are amazing and I would definitely recommend it. …
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Date of stay: March 2021Trip type: Travelled with family
Helpful
I had such an amazing time at the Jewel Grande! My friends and I took a group trip and we were a pretty large party. The staff was super attentive and always able and willing to help with whatever we may have needed! I was super thankful for Romario! Not only did he answer any questions we may have had as well as show us around the beautiful resort but he also knew how to keep us happy and smiling! Also had a great time it’s Janoy at the swim up bar and treyvanne (I hope I got his name right) at the clubhouse bar. Loved it here would definitely visit again.
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Date of stay: February 2021Trip type: Travelled with friends
2 Helpful votes
Helpful
Beautiful clean beach, great environment & nice restaurants! Remarkable customer services provided by the professional management team! Thanks a lot for your exceptional services, From tajay, Ramario can’t remember all the guys names at the front when you come in but they were all super helpful. Tamika was also very helpful when it came to planning events. I even enjoyed my birthday day which was also the valentine dinner event, food was soooooo good. Javon & Dwight were Also very interactive with us along with the other guest at the events and also very informative about the entertainment going on. Despite me being in pain I totally enjoyed my bday vacation.. I am highly pleased with the professional manner in which you treat your guests, A+. Looking forward to see you soon again! Stay healthy!…
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Date of stay: February 2021Trip type: Travelled with friends
2 Helpful votes
Helpful
We travel to the Jewel Grande Montego Bay in February for my birthday. I had the best time that I have ever had on a vacation. Dowaito hosted the best activities, there was no need to leave the resort. He was amazing, friendly, and kept us engaged in the activities. Even with all the Covid-19 precautions Dowaito still made it fun. I can wait to see him and visit the Jewel Grande again.
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Alesha McLean, Sales at Jewel Grande Montego Bay Resort & Spa
Responded 3 days ago
Dear tiffanycQ6965NB, We are so happy to hear that you had such amazing time at our resort! We greatly appreciate your visit. Please know, we had the best time catering to you. Thank you for taking the time to share your experience with us. We will certainly share your wonderful review among our Jewel Grande Team and congratulate all our Associates on a job well done! Thank you so much for staying with us and for your high regards. We can't wait to welcome you back to our resort for another Grande stay with us! Best Regards
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Our family of 4 visited the Jewel Grande mid February for a week vacation. It was a switch from our previously booked resort, which postponed their open date. We are so happy we switched, this resort has been the best holiday we had in a few years. Traveling with our 2 children, 12 and 9, who were exhausted of the lock downs, they were more excited than we were. We arrived on the island mid afternoon, the customs and clearance was quick and hassle free. Our private car with Top choice Jamaica tours, waited for us outside the airport. Their vehicles were clean, and our drivers wore masks at all times. Very convenient and friendly service, highly recommend if you looking a quick and safe way to the resort over the shared bus. Arriving at the resort, the ladies at check were very courteous and had us checked-in in record time. Our first impressions of the resort we were blown away. Immaculately clean, sanitizers all over the resort, beautiful grounds and all the staff wore their masks per COVID safety requirements. We felt safe from the moment we arrived. Our room had a great view of the ocean though we spent very little time there. Our boys loved the pool and the beach. The weather in Jamaica is really what we needed after weeks of winter storms, it did wonders for us. The food was very good though not all the restaurants were open every day, they rotated but we were never out of food. The staff always did a tremendous job, our boys felt so at home. Very friendly and kind, they went above and beyond our expectations. We visited the Dunns River falls and the Blue Hole falls for a day of excursions with Top Choice Jamaica Tours, so glad we did. Both were a lot of fun and suited for our adventurous boys, there were no crowds just a few others. We climbed the dunns falls which was so refreshing on a warm day, and the blue hole did not disappoint. On our way back we stopped for local jerk at the scotchies restaurant. It was a fun day for all of us, big thank you to the guys at TCJ Tours for recommending it to us. We regretted having to leave the resort, the best 10 days in a year of COVID. Thanks Jewel Grande.…
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Date of stay: February 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Alesha McLean, Sales at Jewel Grande Montego Bay Resort & Spa
Responded 3 days ago
Dear peter_Gwensneid, The Jewel Grande Management and staff wishes to express great thanks to you for spending your past vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff. Our ultimate goal is always to create an experience of a lifetime for you our valued guest and we are happy to have met this with you. It is a pleasure to know that you were satisfied with our Safety protocols, accommodation, beautifully maintained property, dining options available, excursions, the amazing entertainment and activities. We look forward to the pleasure of welcoming you back in the future for another wowed vacation experience. Best Regards
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PRICE RANGE
US$292 - US$706 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
217
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Claim Your Listing Frequently Asked Questions about Jewel Grande Montego Bay Resort & Spa
Which popular attractions are close to Jewel Grande Montego Bay Resort & Spa?
Nearby attractions include White Witch Golf Course (1.9 km), Cinnamon Hill Golf Course (1.8 km), and Rose Hall Great House (1.3 km).
What are some of the property amenities at Jewel Grande Montego Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Jewel Grande Montego Bay Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Jewel Grande Montego Bay Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jewel Grande Montego Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jewel Grande Montego Bay Resort & Spa?
Conveniently located restaurants include Mystic India, Sugar Mill, and Scotchies.
Are there opportunities to exercise at Jewel Grande Montego Bay Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jewel Grande Montego Bay Resort & Spa have an airport shuttle?
Yes, Jewel Grande Montego Bay Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jewel Grande Montego Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jewel Grande Montego Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Jewel Grande Montego Bay Resort & Spa?
Many travellers enjoy visiting Rose Hall Great House (1.3 km).