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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,574 Reviews from our TripAdvisor Community

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Showing 2,525: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEW

I am writing a bad review for the first time ever. The Hilton was shocking. A guy had the key to our room door and he came in twice. TWICE!! And this after we reported it. The management did not respond to phone calls or the written letter addressed to the manager!! Really #Hilton The staff are sweet. They don't...

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Helpful?
5Thank Sunit G
ny
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

first time here, would def go back. i'd suggest reading several reviews since some focus on diff aspects of the resort. i'll list a few things i think might be helpful - -used the mobay lounge for arrival and departure, of course the lines were minimal on each end when we went, but if they were long i can see...

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Helpful?
3Thank margojon1
About Hotel's Favourite Review
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Arlington, Virginia, United States
Reviewed yesterday NEWvia mobile

The Hilton Rose Hall has really knocked it out of the park with their fantastic waterpark, with something for everyone, and two beach areas. The waterpark has a tube slide as well as a second slide that is broken up into three smaller slides with wading pools between them. We had a blast on both of them! There is also...

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Thank Rachel B
Boston, Massachusetts
Reviewed yesterday NEW

I wanted to write a quick note to praise everyone at the Hilton Rose Hall. This Resort is well run, worth the stay and has everything you need for a very enjoyable beach front vacation. The pools are great, . The staff is very friendly and nice in all corners of the resort.

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Thank raad503
London, United Kingdom
Reviewed 2 days ago NEW

We got married here last May and decided to come back again. We are here visiting 19th -29th March. We (hubby and 31/2 yr old son) Love it here!! . I am seriously struggling to understand why anyone would have anything negative to say . The place is constantly kept neat and tidy and staff work super hard to make...

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2Thank Joynat
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Toronto, Canada
Reviewed 2 days ago NEW

My family took a break from visiting family in JA and stayed for a few days at the Hilton Rose Hall. We had a fabulous time. The rooms and facility are clean. There is a 24hr exercise room, which is good to have in order to burn off the extra calories after over indulging in the great food! There was...

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Helpful?
Thank Cha_Man1229
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Montreal
Reviewed 2 days ago NEW

OK, third visit, first review....... Let's get a few things straight right off, this is not a 5* hotel with butler service etc...etc, and super high end service. It is a really nice small 4* resort with excellent service and very good food for a buffet type meal, as well as some very good dishes at the full service restaurants....

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9Thank Sheikyerbooty
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Toronto, Canada
Reviewed 2 days ago NEW

Once again a wonderful trip. Thanks to all the friendly and helpful staff including Michael Samuels, Allwain, Dewayne, Sandre, Denis and Sylvester the egg-making machine. Also Julius, Lloyd and Antonette and Devroy and Aston ......... Great family resort with a killer lazy river for all kids big and small. The hotel is older with that Miami look and style. The...

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Helpful?
Thank Robert L
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Friendswood, Texas
Reviewed 3 days ago NEW

My family and I stayed here for 5 nights while in Jamaica. Everyone enjoyed the Hotel, Food, Staff, and Activities. The Hotel is very nice and the food and variety was very good. Free Kayaking and Catamarans. The Staff at the hotel was superb!!!!!!!

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Helpful?
1Thank joefischer
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Virginia Beach, Virginia
Reviewed 3 days ago NEW

The most unfriendly staff, we overpaid for our stay. Horrible rooms. No amenities in room. We were not even given cards for pool towels at check-in. Stood in the long line at checkin and checkout for 45 mins . No one was courteous at desk or at any lunch, dinner, bar or any pool areas. Closed all pools suddenly on...

Review collected in partnership with Hilton Hotels & Resorts
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4Thank 305parulr
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

We are truly sorry that we did not meet your expectation and will use your comments to work with our associates to improve our service delivery. Please know that we thank you for having taken the time to provide us with your feedback and hope that you will give us an opportunity in the future to showcase our improved product...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: €221 - €469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
892 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't come here with stuck up attitude. Just relax , chill and enjoy what could be a fabulous holiday”
 of 5 bubbles Joynat, 24 Mar 2017 | Read review
“Partial Ocean view on the golf course side”
 of 5 bubbles Sheikyerbooty, 24 Mar 2017 | Read review
“if you want to hear the music at night, and get a beautiful sunrise in the morning, get a room on the west side facing the court yard”
 of 5 bubbles LibandBrian, 23 Mar 2017 | Read review
“Most of the rooms have some view of the ocean so many excellent rooms to choose from.”
 of 5 bubbles Cathy417, 22 Mar 2017 | Read review
“west tower high floor, golf course view for beautiful sunsets”
 of 5 bubbles SimiK347, 20 Mar 2017 | Read review
5 of 5