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Iberostar Grand Rose Hall

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Rose Hall Main Road, Branch Developments Little River, Rose Hall, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (9760)
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Panoramas (4)
Pool & Beach (1869)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Rose Hall
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Rose Hall
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Gold level
Finding an ideal romantic all-inclusive resort in Rose Hall does not have to be difficult. Welcome to Iberostar Grand Hotel Rose Hall, a nice option for travelers like you. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. During your stay, take advantage of some of the amenities offered, including room service and a concierge. For travelers arriving by car, free parking is available.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
8,192Reviews1,999Q+A100Room tips
Traveller rating
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Popular mentions
Booyz wrote a review Feb 2021
13 contributions6 helpful votes
This was either our 5th or 6th time back to same place! And for a great reason!!! They NEVER disappoint!!! We consider this to be our home away from home. We have been going here for so long the staff has become like family to us. Many remember us from trips before. But no matter what, everyone is treated special at this resort.
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Review collected in partnership with Iberostar
Date of stay: February 2021
Value
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mdo17 wrote a review Feb 2021
Naperville, Illinois18 contributions5 helpful votes
+1
We returned from the Iberostar Grand Rose Hall yesterday. Our trip was February 19th through the 24th. We could not be more pleased with our choice. Service upon arrival: from the moment we arrived the staff was welcoming and very on top of safety and cleanliness. The bellman, Kenloy, made sure our bags were taken care of and escorted us to our room after an expedient check in with Teresha. Service at the pool/beach area: the bartenders Jerry & Kaveon were amazing and attentive for sure! Be sure to order a Jerry Special from Jerry, so good! You never waited to be served. The pool bar/beach servers Latecia and Kennesha were also above and beyond and so attentive. Service at the Port Maria beach restaurant was also prompt and very attentive. They have a buffet breakfast with individual servings and a table menu for lunch. Camille never left a glass empty or a finished plate on the table. The butlers O'Brien and Duran would always swing by to be sure all of our needs were attended to. If you saw the movie Mr. Deeds, they are kind of like that butler. Always around when you need them and never pestering you! For the beach entertainment and activities Lisa was superb! You will want to bring her home with you because she is so bright and cheery! She also lead the evening activities. Those varied each evening and we had a great time at all of them. The beach security guys were always present and making sure we had a relaxing environment. We did not partake in the water sports, but there were many guests that did. The staff there was also friendly and present when needed. The concierge desk was very helpful and made sure our dinner reservations were made at our preferred times. Susanna and CeCe knew their stuff! Because the resort is way below its normal capacity the resort would rotate which restaurants were serving each evening. We were able to experience each of them during our stay. They were all very good with fantastic service. Andrew at the French restaurant was very knowledgeable about the menu and gave great recommendations. ALL staff at the restaurants were great, I apologize for any names I am not remembering! We upgraded at the time of our reservation to a beachfront room. Well worth it in my opinion. Very roomy and had everything we needed. The mini fridge was restocked daily and the butlers would always accommodate if you wanted more of one refreshment or another. The cleaning of the room daily was very thorough. And last, but not least, the lobby bar.... Clive during the day was most accommodating and when we were passing through just before 8 am we stopped for a latte. He mentioned they opened at 8, but the coffee bar was ready and he was happy to accommodate us! Each day he was prompt and friendly with the service. Gary in the evening was not just behind the bar serving, he was so entertaining and engaging with the guests. He most definitely made everyone's evenings at the Lobby bar memorable! It was amazing to us how everyone remembered names of the guests. Granted it wasn't super full, but that is still amazing that some staff that you encounter less frequently remembered as well. Everyone addressed us by name each day. We can't say enough about the cleanliness and safety precautions the resort takes to ensure guests are comfortable, no matter what each guest's comfort level with Covid is. The covid test required prior to returning to the US is quick and they are prompt with the results. Tipping: it is of course at your discretion, and no one stands their with their hand out. We like to recognize great service and were happy to tip the staff. It is not something we did upon every single interaction, but we did make sure that we did tip. Each staff member contributes a different level during your stay so we tipped accordingly. Excursions: we only chose one during our stay. The Luminous Lagoon is a very interesting excursion. Google it. There only 5 luminescent bays in the world and the one in Jamaica is about a 20 minute ride from the hotel. Well worth it. It leaves the resort at about 5:15 pm and you are back around 8 pm as this is done at night so you can experience the water lighting up when you move. In summary, the resort is amazing. This is our 3rd Iberostar location we have travelled to and will most definitely return. Other resorts we have been to were good, but this one definitely is above the others we have been to. It is clean, safe and very accommodating.
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Date of stay: February 2021
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NadzLT wrote a review Feb 2021
1 contribution
Staff was very courteous and friendly especially, Bellman Leroy and Butler Duran (he arranged a romantic candlelight bubble bath for us). Food was excellent! Breakfast via room service came within 15 minutes, possibly due to low occupancy rate. We thoroughly enjoyed our stay and will return.
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Review collected in partnership with Iberostar
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Andymansreview wrote a review Feb 2021
Indiana59 contributions44 helpful votes
Came in on the 15th February. Leaving tomorrow the 22nd usually wait till I’m home but wanted to get this out ASAP! This is our 8th year to Iberostar. Resort is Very safe and all the regular sanitation protocols you have expected from Iberostar. The grand is still grand don’t think twice about coming. It is very quite this week and some things we missed like nightly buffet. But we did go to the suites for the buffet twice. We understand why they can’t do the buffet with limited guest. Would be big waist. As always they work so hard to make your stay as enjoyable as possible. We did have the antigen test at the resort which they take care of for return to the states. We thought about not coming but wanted to support our favorite vacation destination. And we are so glad we did. You will not regret coming except for just a few things they just can’t provide at the moment but you will as always be treat like royalty. A big thank you for all at the grand bravo! Super safe and clean! Food always sooooo goooood
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 6 days ago
Dear guest, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time again in our hospitality. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. We thank you for your loyalty to our hotel and we hope that we will be able to serve you again in the not too distant future and wish you all the best. Kind Regards, Quality Manager Online Iberostar Grand Rose Hall
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Julianne L wrote a review Feb 2021
2 contributions
5 stars does not even come close to describing our wonderful experience with Iberostar. From the minute we walked in, we were greeted with smiles, service and Mimosas! My boyfriend and I are both healthcare workers and booked this trip because we just needed to get away after the past year. Our trip was nothing short of relaxing and fun. The entire staff was incredible but a few that stuck out to us were our butlers: Duran and Shane, bartender: Camrae, wait staff: Kavon and Laticia, activities coordinator: Lisa and assistant manager: Chocolate. THANK YOU to the entire staff for going above and beyond and for making our experience a memorable one. We will be back!
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Rose Hall
Responded 6 days ago
Dear guest, We would like to express our appreciation for your kind words and positive rating of our hotel. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. It would be an honour to serve you again in the future at our hotel, until then we wish you all the best. Kind regards, Quality Manager Online Iberostar Grand Rose Hall
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PRICE RANGE
US$343 - US$726 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar grand rose hall hotel rose hall, iberostar montego bay, iberostar hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayRose Hall
NUMBER OF ROOMS
295
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Frequently Asked Questions about Iberostar Grand Rose Hall
Which popular attractions are close to Iberostar Grand Rose Hall?
Nearby attractions include White Witch Golf Course (5.6 km), Cinnamon Hill Golf Course (4.5 km), and Rose Hall Great House (5.1 km).
What are some of the property amenities at Iberostar Grand Rose Hall?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Rose Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Rose Hall?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Rose Hall?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Rose Hall?
Conveniently located restaurants include Sugar Mill, Petit Pariz, and Chill Out Hut.
Are there opportunities to exercise at Iberostar Grand Rose Hall?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Grand Rose Hall have an airport shuttle?
Yes, Iberostar Grand Rose Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Rose Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Rose Hall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Iberostar Grand Rose Hall?
Many travellers enjoy visiting Rose Hall Great House (5.1 km).