Fantastic Hotel very close to the airport, and great links to transport! I was only in Berlin for 1 day and 2 nights so decided to stay here. I have to really praise this little hotel! It is fantastic, and the staff are great! Reception and Bar staff are really friendly and welcoming! I would stay here again!
Currently staying at this property after a long flight. First time at a Intercity Hotel. Check in is slow, girls at the desk are not paying attention to guest instructions. Asked her to split the room charge in two credit cards, and still charged the entire amount on one. Then the process to check in for some reason took forever; between the girls talking to one another or answering the phones. I get to my room and the room type was incorrect, had to go back down for a new key to a different room (after waiting for a while) the worst part The the guy at the restaurant. From the beginning when I asked for the menu and the way he handed it to me, he already had an attitude. You know the kind of attitude you have when you hate your job and you take it on the customers. Twice I asked for their attention, their answer from him and the lady were wait, then finally he made it to the table with the bill including an item I had not ordered, finally I paid and was out of there. Best thing about this property is the proximity to the airport, but the area has literally nothing around, in the middle of nowhere. Rooms were ok a bit on the small side. Wifi was good. First and last visit at an Intercity hotel.…
Positives about my stay: Ideal location very near Central Station. The travel pass on offer is a great advantage of staying here and can be used to explore all of the city. Rooms are very quiet. Negatives about my stay: Had to get 5 key cards in total to access my room over my stay. Unfortunately breakfast was not a pleasure. The selection on offer is of poor quality and the hot selection was minimal. Same offering over the days of the stay.
I very much enjoyed my stay at the Intercity Hotel. The staff were very friendly and welcoming. The room itself was modern and impeccably clean, was of a good size, and has tea/coffee making facilities. I was pleased to see several vegetarian options on the menu at dinner, and had a delicious vegetarian currywurst which I wouldn't hesitate to try again! Note that the hotel is not directly alongside the primary airport terminals (1/2), but is easily accessed by public transport. I arrived by S-Bahn train at the BER Terminal 5 (formerly Berlin Schönefeld) station, which is a short 5 minute walk to the hotel. The journey by S-Bahn from BER T1-2 station takes less than 10 minutes. Overall, I would highly recommend this hotel, and will be staying there again if visiting Berlin.
The ‘airport’ it is next to, is the now derelict and unused Shonefeld/Brandenburg. The new Brandenburg/Willy Brandt replacement is a €20-25 taxi ride away. DO NOT USE -IT IS A CON. It is next to what was an airport but, is now effectively in the middle of nowhere.
The hotel's staff and the rooms are great, however there is no vegan option at the restaurant, not even a single salad! It's not a place for vegan people, so bring your own food or choose another hotel. The HelloFresh fridge (where it's possible to order a few vegan dishes) doesn't work.
Dear Personal of IntercityHotel Berlin-Brandenburg Airport, Thank you very much for your excellent service and support during my visit to Berlin. Your hotel is very elegant, clean and tourist-friendly.
Enjoyed every minuet of my stay here, clean room, great food, friendly and helpful staff, will be staying again in 4 weeks on my return to Berlin airport waiting for a next day transfer flight, highly recommended.
Sharp, efficient, friendly and clean. Located at the old Berlin-Schönefeld Airport (now ‘Terminal 5’) the new airport (‘Terminal 1-2’) is only 10-15 minutes away, and hassle free to get to (short walk and then the bus or the city train). The hotel provides guests with a public transport ticket. Anything you’re unsure of, the multilingual and communicative staff will help you with. Very good. A solid 4 stars. Nothing to complain about.
The staff at check in and check out was friendly. From terminal 1/2 you can take a local train, which departs frequently and costs 1,70€. For the return journey to the terminal you get a ticket voucher from the hotel for this train service. It‘s a short walk to and from the train station. In my opinion the room design and interior is simple, but ok. It was not spacious.