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The Royal Plaza

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Amidst such lush green hilly terrains, a breathtaking topography and misty mountains, emerges The Royal Plaza [A Sarovar Hotel] at Gangtok, the Capital of Sikkim. This luxury hotel is ideally located and one of its kind in all of Sikkim and the North East. The Royal Plaza aptly complements the exotic locale. It provides a magnificent view of a valley with a tributary of the Teesta River and an extension of the Khanchendzonga Range from the guest rooms.
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Property amenities
Free Parking
Business Centre with Internet Access
Room Service
Restaurant
Bar/Lounge
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Casino and Gambling
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS
Reviews & more
281Reviews
145Photos
2Q+A
90Room tips
Traveller rating
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This hotel indeed offers very good view of Gangtok valley. Please note. especially tourists coming from plains, the property is situated on the slope of the mountain like most of the hilly region. The numbering of the floors / Inside lifts is reverse. When we got 4th floor room w
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Response from Mahesh L, General Manager at The Royal Plaza
Responded 2 weeks ago
Dear PuneGirija, Warm Greetings from The Royal Plaza Gangtok I am happy to see such a detailed review about our property written by you on tripadvisor.com. You have a great eye for detail and great understanding about the scarcity of water in the hills. I appreciate your advice to all travelers, which shows a great respect for the mother nature. We have noted your comments about the food and the same have been shared with our master chef. We try to keep the food which is acceptable to all our guests and in case you want a change you can always request for the same. Our staff would be happy to make the changes immediately. Our location is one of our USP's as it is convenient for all tourists to visit nearby markets easily. We will expect that you will recommend our property to all your friends and family. We will be looking forward to welcome you back on your next visit to Gangtok. Best regards Mahesh Chander Langoo General Manager
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You can reach Gangtok by road from Bagdogra airport connected with Calcutta. The hotel has a good atmosphere, clean , comfortable, courteous persons, nonsmoking rooms available.Food was exceptionally good. Altitude 5500 ft..Visit Tsomgo lake (12400 ft.), baba mandir (13200 ft.),
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Response from Mahesh L, General Manager at The Royal Plaza
Responded 2 weeks ago
Dear Avudai, Warm greetings from The Royal Plaza Gangtok We thank you for a great review about our property on tripadvisor.com. We are happy to note that you have enjoyed your stay at The Royal Plaza Gangtok. Of course we have very good atmosphere in our hotel including great comfortable spacious rooms and we are freally proud of our kitchen team who work hard to cook delicious food for all our guests. The advice for other travelers is very well appreciated and acknowledged by us. We look forward to welcome you and all your recommended guests here at The royal Plaza Gangtok. Best regards Mahesh Chander Langoo General Manager
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Rooms worst than those of roadside motels or 100 year old Dharamshala... Lying staff (was told no other rooms are available, but many rooms were, which was also later confirmed by their DM)... Facilities- they don't have any... Location- amidst a residential area... Among other t
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Response from Mahesh L, General Manager at The Royal Plaza
Responded 3 weeks ago
Dear Mr. Saurabh G, Greetings from The Royal Plaza Gangtok! Thank you for giving us your feedback about your stay at The Royal Plaza Gangtok. I am sorry to hear that we have not been able to live up to your expectations. Our management has taken your feedback seriously and is going to investigate into the points raised by you. Please give us time to look into the circumstances that caused such dissatisfaction to you. We promise that each matter will be looked into and necessary action taken to rectify the faults pointed in your feedback. Your feedback is important to us as it gives us an insight into how our guests feel about our facilities and services. It also helps us to make our services better according to the expectations of our guests. We will always strive to make our facilities and services as per the expectations of our guests. Best regards Mahesh Chander Langoo General Manager
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No hot water, they are telling timings for water supply. Waiting to get their best. Just reaches and already some confusion has started.
Very rigid staff, no hospitality, good food if ordered as a la carte, Don’t get fooled by their breakfast included option because their buffe
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Response from Mahesh L, General Manager at The Royal Plaza
Responded 9 Nov 2018
Dear 333sahiln, Greetings from The Royal Plaza Gangtok! We are sorry to hear that you had a bad experience at The Royal Plaza Gangtok. The Hot water timing is a norm and it is clearly displayed and notified to all our guests but we supply hot water on request even after the specified timings as was done with you. We have noted the points raised by you and the same have been discussed with the respective department heads. All necessary action has been initiated and the faults would be rectified soon. Thank you for bringing this to our notice. Best regards Mahesh Chander Langoo General Manager
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Excellent Room, Good and tasty food, but one has to compromise with the location.
The hospitality extended by all the staff, to name few, Shri Mukesh Langoo, Shri ashish Kumar and all. The hospitality of all the staff at Restaurant was nice and We recommend
a most suitable place
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Response from Mahesh L, General Manager at The Royal Plaza
Responded 3 weeks ago
Dear Rudra Deo M, Greetings from The Royal Plaza Gangtok! Thank you for writing a review about our hotel on tripadvisor.com. I am happy to know that you had a good time on our property especially the good words about our rooms, meeting facilities and hospitality of our staff. We acknowledge your appreciation about our hotel and we will be happy if you recommend us to all your friends and family. Thank you once again. Best Regards Mahesh Chander Langoo General Manager
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Previous
Album Categories
All photosTravellerRoom & SuiteDining
our room
The view from the hotel. Most rooms face this side.
Lovely Twin Room
Club Valley Room
valley view room, nice view, very pleasant to sit by the window
Previous
How far is maal road
It is aproximately 2 k.m. from the mall road
0 votes
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hi i tshering wangmo from Bhutan would like to know abot the hotel introduction of the hotel ,importance of human resource management,planning and recruitment and flow chart of the company
Dear Tshering wangmo, About the hotelThe Royal Plaza, located alongside the Syari Road in Upper Syari, Deorali, is a wonderful hotel in Gangtok which baffles you with its heightened bar of hospitality and comfort. The hotel offers 72 rooms with spectacular views of the Kanchenjunga Mountain Range and the awe-inspiring Teesta River. The hotel also features India's first land-based live casino where all your dreams are bound to become real. Human resource management is very important for any business to flourish and we have a complete Human resource department looking after human resource needs.
0 votes
"Ofcourse Valley view rooms and 2nd floor is good enough"
"main hotel building second floor non smoking"
"Best view and good food etc"
"All the rooms are very nice"
"Should not stay anywhere else in Gangtok."
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PRICE RANGE
US$84 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal plaza hotel gangtok
LOCATION
IndiaSikkimEast SikkimGangtok
NUMBER OF ROOMS
65
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