Amazing place and staff, The restaurant staff and manager were amazing and very comforting, they even cooked Speciality Sikkim food for us . Mr. Sudeep (restaurant manager) was very helpful and did his best. Amazing Must visit and stay here
Our stay at elgin was nothing short than one of the most warm and homely experience that we have ever had. The hotel staff was always eager to help us with anything and everything that we required. Special mention to the restaurant manager,Mr. Sudip who obliged us by having the cook make us native sikkim food as per our requests.Our experience was up to the mark and the stay is highly recommended !
Excellent service by Mr Sudeep. Amazing food and comfortable stay. Great location of the property. Very helpful staff. Beautiful property with full info of historic events. Overall very happy and had an amazing trip
The property is very good, the dog is also very friendly the bedroom is nice the washroom is very small the commode is having a leakage in room no. 201 but the food is terrible the service is very poor the waiters are very rude to the guests .We ordered the food but the plates came half an hour later we needed to eat in the quarter plates after that we ordered a tandoori roti it was so hard that even knife can broke it easily we asked the waiter to call the cheff, but the waiter is saying very proudly and rudely that cheff is busy he can, t come. Then we ordered a fish it came in more half an hour but the plates didn, t came and they didn't have us the sauce I called waiter for it, but no one came and I had to go myself to ask for some sauce I asked the waiter named Ashoke he rudely said that ya, Ya we, ll give you the sauce, go now and pushed me a bit. After we finished our food they served us the plates. And they gave us salad totally at the time when we were going from the restaurant .…
1)Excellent location since close to the mall road 2)Very picturesque location despite being in the centre of the city 3)Ideal amenities despite being a heritage property 4)Impeccable service , Basudev at front desk & Sudip in the restaurant make you feel like a family member 5)Since I was travelling with a kid, he enjoyed the property a lot and we felt safe to be on his own inside the resort. Thank you Elgin norkhil P.S.This resort makes you promise that resorts are the best place to stay in the hills
One of the best hotels in Gangtok with 5 star facilities and great ever changing food menu daily .Also any food available on request at any time of day. Best service provided by house keeping and restaurant . Room fares are reasonable and affordable even in peak season. Special mention to Mr. Basudev the manager who is ever ready to cooperate and puts in all the efforts for his customers’ comfort . Finally , I would say its a home away from home.I highly recommend all to give it a shot once.
We had a great time at this wonderful property. Right from check in , where we were upgraded as it was my mons Birthday. During tea time ,we were served tea with cookies and cakes which were too good . Dinner time ,the food , the service and the variety were top notch. The best thing I liked was that every day there was one local dish made entirely in thier local preperation and for me that was the best. Special thanks to Mr Sudip the restaurant manager and Mr Sushant and our bartender Mr Raghunath and thier complete staff for making our trip memorable.
Elgin Nor Khill is a bucket list property for global tourists ladies and gentlemen. Nurtured with kid gloves - by the owners - the Oberoi stamp is evident at every nook and corner of this benchmark property. Even HILTON - the lovely Samoyed is steeped in being a happy, discerning member of this lovely brigade. Kalpana and I possibly packed in too much of Nathu la, Tsang Po and the city but surely the next time round we will practice the 'art of doing nothing' and spend max time with Mr. Sahu the affable property GM for years, Sudip the F&B Head, the warm and caring staff and take this to be the one point destination in itself. Such is the pull of this bespoke property, its staff, its management practices and care for guests. A big salute to Elgin and its management! To Kalpana and I - it is Nor Khill or bust, when in Gangtok! Kudos to the entire team. You make us proud that Indian hospitality stands so tall even today - very well done!…
An amazing property with exceptional service. The staff are extremely courteous and friendly. The only problem I had was with the quality of food being served for breakfast. There was plenty of variety but the quality and taste was lacking. From toast that would crumble to tetra packed juices loaded with sugar, one would expect better from such a prestigious group of hotels.
While the property is beautifully placed at the heart of the city (with MG Market only a km), the property needs a massive renovation across its rooms as well as service levels, if this has be showcased as a 5 star property. Otherwise, the staff is very helpful and the food is ok.